The Schiller is a nice hotel which is why I booked 3 nights there but they seem to have adopted a policy of overbooking and putting the overflow into a grotty annex across the square called the Carensa.
They were most surprised that I wasn't happy with this and it took a lot of moaning to get a promise to switch us back for the 2nd and 3rd nights.
In all the fuss they forgot to take a swipe of my credit card so hounded me for the next couple of days by waking me up late at night to ask me to go down to receptiion and swipe the card, then when I told them where to go they disabled my room cards forcing me the next day to visit reception and give them my credit card. I hadn't spent anything on the room so all of this hassle was totally uneccessary.
I would certainly think twice before booking this hotel againMore
- Free Wifi