The hotel is conveniently situated in a quiet area, two minutes' walk from a tram stop for the no.9 (Dam Square and Centraal Station) and the no.14 (Nine Streets). There's also a night bus to Centraal from the same stop if your flight arrives or departs when the trams aren't running. There are a number of decent restaurants (italian, chinese) just round the corner, and an ATM close by. The Artis Zoo is literally across the road.
We found the staff friendly and helpful. There's no restaurant, but there's an 'eat as much as you like' breakfast room with a big selection from a buffet. At Euro 15 it's not cheap, but we could see guests making up rolls, sandwiches, and fruit for their packed lunches, which makes it better value :-) The reception room upstairs has tea and (ground) coffee from a free vending machine - it got quite lively in the evenings while we were there. There's a computer there for guests' use, and free Wifi (which also worked from our rooms).
The rooms are nothing special: comfortable beds, desk, wardrobe with a safe, cramped en-suite bathroom with a shower, WC, and sink. Our room (001) was at semi-basement level (the window looked out at street level), which didn't help the plumbing. When I took a shower, the shower tray filled up with water to an ominous level. Flushing the loo would occasionally cause water to bubble up from the drain in the shower tray. People worried about water borne diseases (diarrhoea, hepatitis A, typhoid, cholera, etc) would be advised to request a higher altitude room.
The walls and floors of the hotel were not particularly soundproof. If your neighbouring guests are inconsiderate, noisy, or drunk (or all three) you may not get a good night's sleep. Luckily the neighbourhood outside was pretty quiet while we were there.
Would we stay there again? yes, if the price was right. It's not the kind of hotel that will make your holiday especially memorable, but it won't ruin it either.