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“Heart of the old town”

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Kimpton De Witt Amsterdam
Ranked #25 of 368 Hotels in Amsterdam
Certificate of Excellence
GreenLeadersSilver level
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Heart of the old town”
Reviewed 19 January 2013

Nice hotel with REALLY great staff. Very friendly and welcoming staff, they couldn't do enough for me or my colleagues during our two night stay here. Food is good, rooms are nice, comfortable and surprisingly quiet. Room service was quick and quite good quality. I'd heartily recommend this place if you're going to Amsterdam, it's very centrally located and the airport only 20-25 mins in a cab

Room Tip: I had a top floor room in the quiet zone
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  • Stayed January 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RichieEng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPamsterdam, Rooms Division Manager at Kimpton De Witt Amsterdam, responded to this review, 20 January 2013
Dear valued guest,

Thank you very much for sharing your comment with the travel community.

It is exiting to read that you enjoyed your stay with us during your business trip.
It is also wonderful to read that you compliment our staff as being really great, friendly and welcoming. It is always a pleasure to read that staff is delivering the service they do.

The hotel is indeed easy to reach from Schiphol airport. As you mention by taxi it will take you approximately 20-25 minutes. Also by train it is easy to reach as the hotel is located within 5 minutes walking distance from the Central Railway station. The trip from the Central Railway station to Schiphol is approximately 15-20 minutes.

We are looking forward to welcome you back at the Crowne Plaza Amsterdam City Centre.

Kind regards,

Maurice Janssen
Rooms Division Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
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Traveller tips help you choose the right room.   Room tips (500)
Date | Rating
  • Arabic first
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English first
Orange, California
Level Contributor
51 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 17 January 2013

Very nice hotel, clean modern rooms with 2 full beds, not the small twin beds you normally get in Europe. Great location in the center of Amsterdam across the street from the Central Train Station. Located on the main shopping/pedestrian street and a very short walk to the Red light district, the canal tours boats, the tram station and the Hop-on Hop-off bus station. If you want a very nice Hotel in a Great Location spend a few dollars more and stay here.

  • Stayed December 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MikeRamsden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPamsterdam, Rooms Division Manager at Kimpton De Witt Amsterdam, responded to this review, 20 January 2013
Dear valued guest,

Thank you very much for sharing your comment with the travelcommunity.

It is exiting to hear that you enjoyed your stay with us. Indeed the hotel location is indeed very convenient, right in the city centre of Amsterdam. As you mention public transport is within walking distance as well as many of Amsterdam’s highlights such as the red light district, Anne Frank house, canal tour boats and the tram station.

We are looking forward to welcome you back at the Crowne Plaza Amsterdam City Centre.

Kind regards,

Maurice Janssen
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston, Texas
Level Contributor
94 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 17 January 2013

This was my 3rd time staying here, and like the previous times, it was just as good. I had originally booked a non-refundable reservation thru Hotels.com, and actually needed to change one of the nights. Crowne Plaza had no issues with this, and credited back $$$. We had traveled to Belgium inbetween our stay in AMS and the CP had stored our other bags, until we returned. As always, the front desk and concierge were extremely helpful. The hotel is in a perfect location. This is defnitely my first choice whenever i visit AMS. My only complaint is that they due charge for wi-fi, where the CP in Bruges did not.

  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank washmjd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPamsterdam, Rooms Division Manager at Kimpton De Witt Amsterdam, responded to this review, 20 January 2013
Dear valued guest,

Thank you very much for sharing your comment with the travel community.

It is wonderful to hear that this was the third time staying in our hotel and that the experience was just as good as the previous stays.

I agree with you in saying that the hotel has a perfect location. The hotel is located within 5 minutes from the central railway station and close to many of Amsterdam’s highlights.

Indeed we do charge for the wi-fi in our hotel, we are currently looking into possibilities to make the wi-fi free as charge.

We are looking forward to welcome you back at the Crowne Plaza Amsterdam City Centre.

Kind regards,

Maurice Janssen
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 January 2013 via mobile

Arrived at reception and was welcomed by a trainee. Upon giving the Booking name we were advised that there was no booking under the name we booked with. We thought nothing of this and assumed the trainee was having some problems and remained pleasant and patient. Another staff member came and looked for it as well but could not locate it. We were repeatedly if we had booked the crown plaza south instead, which we had not. We requested access to the Internet to retrieve our booking confirmation. We were given access to the business lounge computers to do so. Upon producing our booking confirmation they still could not find the name it was not until I produced my name the priority club member that the booking was found. I had previously emailed the hotel to add my priority club number to the booking as my partner was unaware of my membership. Seems they changed the name on the booking completely and was a large inconvenience. After all was sorted there was no recognition of my priority membership. What struck me the most odd was the request of both our passports to record their details. I have stayed at many ihg hotels around the world and have never been asked this before. In addition other guests that were checking in at the time were not asked this a very long drawn out check in process that should of only took a minute took 10-15mins. At previous stays at ihg hotels I have received complimentary films and wifi for priority club membership not even a mention at this hotel. Upon entering our room it was modernity furnished with a nice large bed. Wifi in the room was €19 per 24hours. This price is ridiculous and upon looking at other reviews management has been suing that they are looking at offering complimentary wifi for some time. You can walk into a McDonalds and get free wifi for a €2 burger but a €150 a night room comes with none. A package including wifi pay tv and phone is €28 per night I'm pretty sure most companies offer that per month. Very disappointed with that aspect of the hotel. Bathroom toiletries were unbranded but sufficient. A strange occurrence on our second night when we returned to our room, our second room key that was left in the electric slot was removed from the room. Upon contacting reception they said they would contact security. A house keeper arrived shortly and returned what she believed to be our key. I returned the keys to reception and requested replacements. The receptionist advised me that the key that the house keeper returned wasn't even an activated key. This experience left a another inconvenient experience as there was still a 3rd keys floating around with access to my room. Concierge was helpful with directions and information on local transportation. On occasion a security staff member manned the concierge and unfortunately fell short with information required and needed to ask other staff members. The in room kettle did not work but was replaced on request. Overall the room was nice and staff did make a point of saying hello when they saw you. Several less than ideal experiences made this stay less that average compared to stays in previous nights in Ihg hotels around the world. Overall good location for a hotel but average in customer satisfaction delivery. Considering that Crown Plaza Amsterdam City Centre in the most centrally located IHG hotel I would have expected a more refined delivery of service.

Stayed January 2013, travelled as a couple
Helpful?
1 Thank Phil H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPamsterdam, Rooms Division Manager at Kimpton De Witt Amsterdam, responded to this review, 25 January 2013
Dear valued Guest,


Thank you for staying at the Crowne Plaza Amsterdam City Centre.

I am sorry to read your stay was not to your full satisfaction.

I would like to get in touch with you to personally discuss the challenges you encountered at check in as well with our room key system.

Please contact me at your earliest convenience via maurice.janssen@ihg.com

Kind regards,

Maurice Janssen
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Indianapolis, Indiana
1 review
Reviewed 17 January 2013

This is the best!!!! On a busy street, near the "gay area" all kinds of restaurants and shopping, public trams, walk across the streeet to Centraal Station! Staff is soooo friendly and helpful, I have stayed here 4 times now!!

Room Tip: club room option works for me!
See more room tips
  • Stayed February 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 4roadkill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPamsterdam, Rooms Division Manager at Kimpton De Witt Amsterdam, responded to this review, 19 January 2013
Dear valued guest,

Thank you very much for sharing your comment on Tripadvisor.

It is a pleasure to read that you enjoyed your stay in our hotel and that you found the location of our hotel very convenient. I agree with you on that as the hotel is located within 5 minutes walking distance of the Central Railway station and close to many of Amsterdam’s highlights.

It is exiting to hear that our staff was friendly and helpful for you. It is always a pleasure to hear that staff delivers the service they do.

We are looking forward to welcome you back at the Crowne Plaza Amsterdam City Centre.

Kind regards,

Maurice Janssen
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Southport
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 14 January 2013

Just back after a break, the hotel is in perfect location. Just a few minutes from central station and a few minutes from the Dam square. The staff are just so lovely, they are always smiling and having a chat with you. They are just so nice in everyway possible and nothing is too much trouble for them. The rooms are a good size with everything that you need. They also include water, chocs and biscuits free of charge. The beds are also very comfy. I cant fault the hotel at all. Will stay here when I return again.

  • Stayed January 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jack M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPamsterdam, Rooms Division Manager at Kimpton De Witt Amsterdam, responded to this review, 18 January 2013
Dear valued guest,

Thank you very much for sharing your comment on Tripadvisor.

It is wonderful that you comment your stay as being brilliant. It is also exiting to read that you enjoyed our comfortable beds and the complimentary coffee, thee, water, chocolates and biscuits that were available in the room free of charge.

It is a pleasure to read that you mention that you will return to our hotel.
We are looking forward to welcome you back at the Crowne Plaza Amsterdam City Centre.

Kind regards,

Maurice Janssen
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Kimpton De Witt Amsterdam

Property: Kimpton De Witt Amsterdam
Address: Nieuwezijds Voorburgwal 5, 1012 RC Amsterdam, The Netherlands (Formerly Crowne Plaza Amsterdam City Centre)
Region: The Netherlands > North Holland Province > Amsterdam > Centrum
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#11 Green Hotel in Amsterdam
#12 Family Hotel in Amsterdam
#16 Romantic Hotel in Amsterdam
#18 Business Hotel in Amsterdam
#20 Luxury Hotel in Amsterdam
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Kimpton De Witt Amsterdam 4*
Number of rooms: 274
Official Description (provided by the hotel):
Kimpton De Witt is the first Kimpton hotel outside the Americas, a true debut in Europe. The hotel is situated in the heart of Amsterdam's vibrant city centre and near Amsterdam’s Centraal station. Set within three original Renaissance-era buildings, it features 274 guest rooms, including 15 signature rooms and suites, and eight meeting rooms. Wyers Bar & Restaurant, run by Executive Chef SammyD, offers American comfort food with a Dutch twist. In line with Kimpton’s innovative and playful approach to design, the hotel features a “house within a hotel” – a four-storey ‘Little House’ which was once the childhood home of Dutch playwright, P.C. Hooft and dates back to the 1500s. Other distinctive features include a flower shop within the hotel and a Miss Louisa Coffee & Beignets walk-up window for locals to enjoy. ... more   less 
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Also Known As:
Crowne Plaza City Centre Hotel Amsterdam
Crowne Plaza Amsterdam
Crowne Plaza Hotel Amsterdam

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