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“it was not good and I never come back”

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Holiday Inn Amsterdam
Ranked #144 of 364 Hotels in Amsterdam
Los Angeles, California
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“it was not good and I never come back”
2 of 5 bubbles Reviewed 8 June 2014

I always stay at holiday inn in USA ,but it is not different from other countries except istanbul,turkey.
from 13 of may to 17 of May I was at hotel.there was not soap,shampoo, but there was a bottle on the wall that you should use as soap ,shower gel,shampoo and it was as like as dishwashing liquid.the there was a kettle and I have to call for more than 5 or 6 times for teabag.the breakfast was as buffet but every morning was the same and it was not good it was as like as hostel not hotel.it was a resturant near the hotel the name was charles but it was very expensive and the worst food you can eat there .Anyway,the room was not clean .
I never never stay again,if you want to throw away your money go and stay there and use dish washing liquid as shampoo,shower gel, stay there

Room Tip: none of them
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  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank mary080
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnAmsterdam, General Manager at Holiday Inn Amsterdam, responded to this review, 11 June 2014
Dear mary080,
Thank you for leaving a review on our site.
It is unfortunate to read that we could not meet your high expectations. Aminities should be available in your room as well as teabags and the rooms are cleaned on a daily basis. Unfortunately you already left the hotel so we will not be able to assist you with any of these issues, but during a future stay please call our manager on duty as he or she can assist you directly.
Kind regards,
Pascal Aartman
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,373 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (130)
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English first
London, United Kingdom
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 7 June 2014

Location: It may see out of central Amsterdam, but the tram is a minute away and you are in central Amsterdam in 15 minutes. Thas is an advantage if you want to avoid driving in the centre. Parking is avasilable either at the hotel or next door in an indoor parkade that serves the convention centre.

The Amsterdam transit system is simple, convenient and cheap. Tram left from near the hotel about every 15 minutes.

Hotel& Room: Typical Holiday Inn and thats a good thing. We had two adults and two teenagers in our party and we had two queen sized beds. Many hotels in Europe cannot or will not put more than 2 people to a room and so this was a North American sized room with a fridge, large bathroom, etc. Clean

Staff: :Multilingual with a concierge who gave us advice on tram routes, museum lineups, etc. Very pleasant , efficient and polite despite the fact it was Easter weekend and the hotel was sold out. Dining and bar staff were busy but efficient.

Dining: We only had breakfast and it was fine, pleantiful and varied. Advice on busy days....sit in the bar where there are lots of spaces as the breakfast room can be busy.

Bar: 8 Euros for a beer is a bit procey but typical of hotels. Bar does have North American sports on tv if that is your thing.

Overall: We thought this a good choice as I did not want to drive in central Amsterdam, but was well connected to the city and is immediately adjacent to the the convention centre if thats where you are heading.

Room Tip: a rare thing to find a city hotel that can take four people...a budget consideration for a family
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank EnergyVoyageur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnAmsterdam, General Manager at Holiday Inn Amsterdam, responded to this review, 11 June 2014
Dear EnergyVoyageur,
Thank you for ptoviding us with feedback regarding your stay.
It is great to read that you and your family enjoyed the location, room and the services provided by our team. Due to the great connection to the public transportation the city center is easy to reach. Our hotel rooms are indeed well equipped for families.
We are looking forward to your next visit and perhaps a next review.
Kind regards,
Pascal Aartman
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Germany
1 review
4 of 5 bubbles Reviewed 6 June 2014

Best Hotel close to RAI and Highway. Well trained staff, excellent service. Clean but small rooms, cannot open windows. TV flat-screen but very very small and old. Bathroom ok. No free Wi-Fi. Cheep parking.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank golfer-alex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnAmsterdam, General Manager at Holiday Inn Amsterdam, responded to this review, 11 June 2014
Dear golfer-alex,
Thank you for leaving your review on Tripadvisor.
Great to read you rate our hotel as the best hotel close to the RAI and you enjoyed our service.
It is unfortunate that you found our hotel rooms small. The size of the rooms start from 25m2 which is above the Amsterdam average. Perhaps during a future stay one of our Executive rooms might suit your needs better.
Kind regards,
Pascal Aartman
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
York, United Kingdom
Level Contributor
50 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed 30 May 2014

We stayed as part of a coach tour for 3 nights starting on the Sunday night of the bank holiday weekend. we had a lovely welcome and speedy check in (all 48 of us).
The room was on the 1st floor by the lifts, great room, no noise at all. The breakfast where the best, the food amazing, staff could not help you enough. The two evening meals where great if you liked fish and meat, I did. It was really good.
To round it up a great hotel, food and staff.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RolandRatty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnAmsterdam, General Manager at Holiday Inn Amsterdam, responded to this review, 2 June 2014
Dear Roland5,
Thank you for leaving your feedback regarding your trip to our hotel.
It is great to read that you and your partner enjoyed your coach tour and food served at Holiday Inn Amsterdam.
We are looking forward to your next visit.
Kind regards,
Pascal Aartman
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bournemouth, United Kingdom
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 28 May 2014

Stayed at the Holiday Inn for the bank holiday weekend at the end of May. We arrived at 10.50pm on the Friday night and the reception staff were extremely helpful and spoke perfect English.
Our room was a very good size, and the bed was huge and very comfortable. We were on the 7th floor and heard no noise either from outside or inside.
The bar has a limited menu and they stop serving food at 11pm but you could get drinks later than that.
The breakfast was open for a long time - 11.30 at the weekend and 10.30 on other days. Breakfast was pretty good - usual combination of cooked, cereal, toast, croissants, fruit, cold meat etc. everything was self service and the quality and quantity was good.
The hotel is a very short walk to the transport hub of Station Rai where you can get the number four tramline into the city centre, or the metro if you prefer. There is also a mainline train to the airport.
Overall, a really good hotel within easy access of the city.

Room Tip: Probably higher floors are quietest.
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Simon5678
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnAmsterdam, General Manager at Holiday Inn Amsterdam, responded to this review, 2 June 2014
Simon5678,
Thank you for taking the time to write a review on Tripadvisor.
It is great to read that you enjoyed your stay during your bank holiday at the Holiday Inn Amsterdam. Your compliments regarding our Food and Beverage department will definately be shared. After 11 pm we do offer a small room service menu. Perhaps a tip during your next visit.
Kind regards,
Pascal Aartman
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 28 May 2014

Staff were very accommodating and friendly. The room on the executive floor suited its purpose very well. Old system to access internet, but a very reliable connection. Definitely much better than Holiday Inn in the UK.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rachel ER B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnAmsterdam, General Manager at Holiday Inn Amsterdam, responded to this review, 2 June 2014
Dear Rachel ER B,
Thank you for leaving a review on Tripadvisor.
It is great to read that your experience with our Holiday Inn brand was positive. Internet is something we are looking into and improving where possible.
We are looking forward to your next visit.
Kind regards,
Pascal Aartman
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 28 May 2014

Upon arrival to the hotel, we were greeted by a very unprofessional and unfriendly desk agent . We were a group of 30 orthopedic surgeons participating for ESSKA congress. The hotel is clean and very nice. The encounter we had with this employee made our stay at this hotel, "TERRIBLE". The staff acting as unprofessional and very prejudice!!

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank wanna_with
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnAmsterdam, General Manager at Holiday Inn Amsterdam, responded to this review, 2 June 2014
Dear wanna_with,
Thank you for leaving your feedback on Tripadvisor.
Your compliments regarding the cleanliness of the hotel are highly appreciated.
It is unfortunate that the encounter with our reception was a negative one. We will definately look into this. Could you perhaps provide us with a bit more infortmation regarding this encounter; sales.amsterdam@lhmeu.com? This way I can ask the Front Desk manager to look into what had happend and we can improve the quality of our service and people.
Kind regards,
Pascal Aartman
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Amsterdam

Property: Holiday Inn Amsterdam
Address: De Boelelaan 2, 1083 HJ Amsterdam, The Netherlands
Phone Number:
Region: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#81 Business Hotel in Amsterdam
#85 Luxury Hotel in Amsterdam
#93 Family Hotel in Amsterdam
#99 Romantic Hotel in Amsterdam
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Holiday Inn Amsterdam 4*
Number of rooms: 264
Official Description (provided by the hotel):
The Holiday Inn Amsterdam located south of Amsterdam city centre is an ideal hotel for both business and leisure travellers. RAI train station is a 3-minute walk offering a direct 10-minute service to Schiphol Amsterdam Airport. From RAI station you can also easily catch a metro or tram to Amsterdam city centre, both only a 15-minute ride. RAI Convention centre, at 600 meters, is within walking distance of the hotel. Holiday Inn Amsterdam is also close to all main offices on the Zuid-As and the World Trade Centre. The Rijksmuseum and Van Gogh Museum are only a short tram ride away. Alternatively you might fancy a relaxing 30-minute walk through the popular neighbourhood Oud-Zuid to reach Amsterdam s renowned museum district or a walk trough leafy Amstelpark just across the street. You could also opt for renting a bike at reception to discover the city as a true local. All our 264 spacious rooms have been recently renovated, in addition to our comfortable and stylish Open Lobby. Holiday Inn Amsterdam features 11 multifunctional meeting rooms, a fully equipped fitness center and the largest and liveliest Open Lobby of Europe. Providing you with loads of space to work, eat & drink, relax and socialize. Get comfortably installed and treat yourself on a delicious STARBUCKS coffee from our To Go Café. WIFI Internet access is available free of charge throughout the entire hotel. Please note that this is a full non-smoking hotel. ... more   less 
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Also Known As:
Holiday Inn Amsterdam Hotel Amsterdam
Amsterdam Holiday Inn

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