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“Great location for business conference”

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Renaissance Amsterdam Hotel
Ranked #88 of 365 Hotels in Amsterdam
Certificate of Excellence
Houston, Texas
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Great location for business conference”
Reviewed 14 May 2014 via mobile

Excellent location - very near the central train station and nestled in wonderful area amidst a wide number of cafes and restaurants. The staff was exceptional at every position I had to interact with: reception, conceirge, guest services, business assistance and both the restaurant and bar. Rooms are small but they are clean and well attended to. This was a business conference and they handled our company's needs well but I'd certainly come back here for leisure travel as well.

Stayed May 2014, travelled on business
Helpful?
Thank Jkincaid0427
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,127 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Muttenz, Switzerland
Level Contributor
231 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
Reviewed 11 May 2014

Really this is a good hotel. But at least not more than really good. When you compare price-effort it's not so good. Most stuff you need to pay extra and the prices are... hooooow... but you pay also the location. It's in the middle of Amsterdam and 10 minutes away from the main train station. Also the bigger rooms are really nice and it's comfortable. But my work colleague had a smaller room and it's tiny! So I need to say: Really good hotel but it's also really overpriced.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WeisserWolf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raleigh, North Carolina
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 9 May 2014

This hotel is in a great location, near the Central Train Station. There were many restaurants that were nearby. The room was a good size. The conceigeres were extremely helpful. WiFi and breakfast were not included in the price. It is Marriott property so miles could be used or accumulated.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sandy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
108 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 7 May 2014 via mobile

We stay at this hotel for 1 week and it was a very nice experience.
The club lounge was good and the staff was very friendly.
The hotel location is very convenient for visiting the city but also a very comfortable hub if visiting other places.

Stayed June 2013, travelled as a couple
Helpful?
Thank Jose O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Concord, New Hampshire
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 7 May 2014

I'm a Marriott fan, and this hotel is a great stop for work or vacation. It is located near the central train station, and walking distance to so much of what makes Amsterdam great. We had a large sized room with a great view. The service and food were superior. Easy choice for anyone who doesn't like to use rental cars or cabs and take public transport.

Room Tip: Get there early, be a platinum member.
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Michael_WH7154EB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wilmington, NC
Level Contributor
148 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 7 May 2014

We stayed at the Renaissance 4 nights before a river cruise. The location cannot be beat as it is so convenient to Centraal Station. We did a lot of walking and found it was easy to get to most places in a reasonable amount of time. For places further out we used the tram and train.

We upgraded to the club lounge because it included breakfast, evening reception and internet. The lounge staff members were excellent and the choices provided in food and beverage were very good. The lounge was closed on our last morning, which was a Saturday, but we were told ahead of time that the breakfast buffet in the restaurant downstairs was free as an alternative. I asked for a room in the main building as that had been recommended by another traveler on TA. We were given a relatively large king room on the 4th floor with a decent view.

There is a grocery store very close by if you go out the front revolving door, turn right and go to the end of a short alley. Our friends ate at the restaurant on the corner (you can see out the front door of the hotel) and loved it. We found the staff to be pleasant and helpful. Would definitely stay there again!

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank coastalgardener
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Warsaw, Poland
Level Contributor
48 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 1 May 2014

Just had a two day stay in this property with my family. I always read reviews before I go and I understand the mixed feelings many people have with this property.

I think the reception staff is the worst I have encountered in my many hotel stays. Condescending, Snobbish, Giving wrong information, Not knowing anything about Marriott Rewards Elite Members and so on. I don´t know who or where they got there training but this is absolutely the worst that can happen to a property. I got a room on the 5th floor of course next to a construction area very convenient with a light sleeping baby, off course no upgrade and so on. Checking out was again a terrible experience with the dragon lady of the reception busy explaining people how to use and login on the internet instead of doing her job off checking in and out guest so after 10 minutes finally she could free up sometime for me ! well done ....

Lounge: Good service, enough wine and beer and decent evening snacks. Breakfast is a bit poor in comparison with the Marriott Amsterdam.

Parking Prices 58 euro a bit steep in my opinion.

The positive,
The Navigator staff, Lounge staff and room staff are really wonderful people. They help you out and are very friendly. Maybe they can replace the reception staff.

This experience showed me that if you find a good property stay there.
Normally I stay in the Marriott Amsterdam. Nice staff and good service for Platinum Rewards Members and recommended that property instead of this one. They won't see my at the Renaissance Amsterdam again due to their reception staff.

Room Tip: Ask for a room away from the street construction and hope for a room with no neighbors since the wal...
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  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Busy_Traveller_1972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RenaissanceTeam, Executive Assistant at Renaissance Amsterdam Hotel, responded to this review, 5 May 2014
Dear Guest,
Thank you for your feedback regarding your recent stay with us. We are very sorry indeed that your two days stay with your family at our property did not turn out as you had expected.
We apologize for all inconveniences you encountered. The services you described do not reflect our normal high standard of operations. We invite you to send us a e-mail to renaissance.amsterdam@renaissancehotels.com so that we will have a chance to further investigate and get back to you in person.
We thank you for your time and remain,
with best regards,
Renaissance Amsterdam Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Renaissance Amsterdam Hotel

Property: Renaissance Amsterdam Hotel
Address: Kattengat 1, 1012 SZ Amsterdam, The Netherlands
Region: The Netherlands > North Holland Province > Amsterdam > Centrum
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#51 Business Hotel in Amsterdam
#52 Family Hotel in Amsterdam
#54 Romantic Hotel in Amsterdam
#59 Luxury Hotel in Amsterdam
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Renaissance Amsterdam Hotel 5*
Number of rooms: 402
Official Description (provided by the hotel):
Located within walking distance of Central Station in the historic city centre of charming Amsterdam, the Renaissance Amsterdam Hotel is a top-tier choice of travelers. Regardless of reasoning for travel, guests will find comfort in our warm welcoming lobby, renovated guest accommodations featuring Renaissance Bedding, and a well crafted incentive of dining options within the hotel walls. ... more   less 
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Also Known As:
Amsterdam Renaissance

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