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“a great all-rounder with that special something!” 5 of 5 bubbles
Review of Renaissance Amsterdam Hotel

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Renaissance Amsterdam Hotel
Ranked #90 of 361 Hotels in Amsterdam
Certificate of Excellence
Nottingham, United Kingdom
Level Contributor
39 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
“a great all-rounder with that special something!”
5 of 5 bubbles Reviewed 31 July 2014

i've not long returned from a two night stay here (27/07 - 29/07) with my dad - our requirements were a little luxury without compromising on location and this hotel went above and beyond our expectations!

we liked:
- as mentioned in other reviews, the hotel is a five minute walk from centraal station which is ideal for accessing the airport and/or other cities across the region. my dad was insistent on getting a taxi until a driver pointed out the hotel - cringe! it's pretty much a straight walk, although it is signposted in case you're like us and can somehow still get lost!

- we were checked in ahead of the official time thanks to marielle, although we found all the staff across the hotel to be very friendly and accommodating. unfortunately on our only full day, it decided to TORRENTIALLY rain (it was that bad, it's worthy of capital letters) but the navigators on reception were quick to offer us an umbrella which actually saved our day. we left our coats at home in an attempt to pack light so without this, we would have spent the majority of our time in amsterdam within those four walls!

- location for the hotel generally is spot on - the closest areas are dam square, the red light district and the anne frank house although amsterdam isn't a big city so the furthest you'll be walking is 20/30 mins (depending on your pace!) to the museums. the hotel is just off the main tram line that goes to all the main attractions if you're not a walker. we were given a free guide map at check-in which was well-loved and appreciated throughout our trip.

- the room itself (706) was modern, clean and very comfortable. i can see why american visitors may consider it small but i'd say it was standard for european hotels (i.e. not that small, just only when compared to rooms in the states!). we had a twin room which we requested on arrival; beds offered a great night's sleep, all the amenities you'd expect of a five star property were provided (didn't get round to the robes and slippers, sadly!), good TV channels - the offering of BBC1 and BBC2 was a pleasant surprise! - and the AC was ideal too. i agree with the comments about sometimes hearing our neighbours (as a result of being in an connected room) but we were hardly disturbed.

- we booked a club room which was worth the extra money in our opinion. this gave us free wifi, which i never had any trouble with (i sympathise with those who didn't get this included as the standard rate for it is pricey, but if internet is that important to you, you might as well upgrade to get the additional perks!), breakfast and access to the club lounge throughout our stay. you get to enjoy breakfast (during the week) in the club lounge which offered a relaxing start to our day, and the afternoon tea and cocktail hours gave us a much-needed pick-me-up after long walks round the city! if you want to make your stay extra special, this is the way to do it!

- there was a string of decent restaurants across the road from the hotel offering mexican, steak, italian, seafood...which meant we didn't have to look far for a good dinner! the hotel is just off the beaten tourist trail so we never had to wait for tables. as we had breakfast included, we didn't venture to the hotel's own offerings but there is a huge choice of cafes in the nearby area if you choose not to dine in-house.

other tips and findings:
- a lot of people have commented on the pavement works outside the hotel. we weren't on this side of the building and were therefore undisturbed by it. as others have recommended, ask the hotel in advance for a room away from the works if you are concerned with this.

- there are a few 'red light rooms' near the hotel (even though the actual red light district is a good five minutes walk away) but i really think if you are offended by this, don't come to amsterdam! in terms of general safety, i felt very safe in the area by the hotel, more so than other cities i have visited in europe/the world. the whole drugs/sex thing is very much part of the culture and i found the openness to be a positive aspect of the city as no-one is secretive about it. whilst you may walk past one or two 'characters', they don't bother you unless you choose to involve yourself with them.

- it is much quicker to get around amsterdam by foot or canal bus than taxi so make sure you come prepared to do it yourself! this is why the hotel is particularly ideal if you're coming in by train or plane as you don't have to drag your luggage far. similarly, pack for the weather as you can't easily hop in a taxi if you get caught in a downpour (we had to abandon our trip to the anne frank house due to getting suitably drenched in minutes!).

- on the subject of the anne frank house, book your tickets online in advance, unless you have the time/patience to queue. it seems to be the only attraction you can't buy tickets for elsewhere in the city once you arrive.

- it's really easy to get to centraal station from schiphol airport - just a 15 minute train ride! i think the trains left for the airport every 30 mins so you won't need to allocate hours to get back.

we couldn't fault our stay at this hotel and would highly recommend it to anyone wanting guaranteed comfort with a dash of luxury. we would go back in a flash!

Room Tip: book a club room if you want more than just a nice place to sleep!
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  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank lou2188
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Wallasey, United Kingdom
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 29 July 2014

We arrived early for check in hot and tired after the travel by train from the airport (do not travel by train when its 30 degrees and there are no seats). The hotel kindly allowed us to book in several hours early. This was lovely as we were able to freshen up and get on with enjoying our holiday. The hotel location was great, perfect for exploring the city. The staff were lovely and couldn't have been more helpful, nothing was too much trouble. Their R-Navigator sorted taxi's when we needed them, offered suggestions of places to visit/eat, advised on the best routes to places and were absolutely lovely. We did not eat at the hotel as we wanted to experience Amsterdam to the full. However the bar was a peaceful tranquil place to sit and relax after a busy day sightseeing, they had some delicious cocktails, my favourite was the Lizzie it was gorgeous a must try. I will definitely stay at this hotel again and would recommend it to anyone going to Amsterdam.

Room Tip: We were on the 8th floor the views were lovely and it was very quiet and peaceful. The air-condition...
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Green Features: There were a number of notices in our room indicating the environmentally friendly policies and how you could help, from the changing of sheets and towels. I did not do any further investigation into this area but the Netherlands is very environmentally friendly anyway.
  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank Andrea_d18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fredericksburg, Texas
Level Contributor
221 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
5 of 5 bubbles Reviewed 29 July 2014

Our flight from the US arrived Saturday before 8 am and even after taking the train from Schiphol to Central station and walking 5 minutes to the hotel, it was barely 9. As a Marriott gold, I was warmly greeted and invited to have breakfast in the restaurant while our room was being prepared. After a delicious breakfast of omelets, sausage, fruit, waffles and coffee, we had time to explore the area around the hotel. Kattengat, the small street where the front entrance is located is undergoing a complete redo, so we mostly came and went by the Spuistraat entrance. Since we arrived on a Saturday, street work was not going on, but Monday morning, when it started, our room, which fronted on that side, was subjected to noise starting very early. My request for a different room away from the noise was quickly fulfilled, so we were only disturbed that one morning. The hotel has a great location within walking distance to the Anne Frank house, the 9 streets and the Jordaan area as well as easy access to the 2 and 5 trams that go right past the Rijks and the Van Gogh museums. There are several Brown Cafes near the hotel, as well as shopping areas and Dam Square. Though there are a few "red lights" near the hotel, the real red light district is several blocks away, but I can say my wife and I never felt uneasy anywhere we went, day or night, near the hotel or anywhere else in Amsterdam. As for the hotel, it is very modern, clean, well kept and as I have mentioned, well located. Our first room was very nice, though small by US standards. Our second room was larger, with a sitting area, loveseat, coffee table and chair. It faced the interior of the hotel with 2 windows and while the view was only of other rooms, it was very quiet. The lounge served wine and beer, a nice selection of warm and cold snacks every evening as well as tea with sweets in the afternoon. Weekdays, a hot breakfast was served there as well. The lounge staff were all wonderful people who went out of their way to insure we were taken care of. The hostess of the restaurant, Paula, I believe is her name, was very accommodating, as were the front desk and the concierges, who recommended restaurants, were able to supply museum and boat tickets and post mail for us. They saved us a lot of valuable time. I wouldn't think of staying anywhere else in Amsterdam.

Room Tip: Once street construction is complete I don't think there will be a bad room, but if you want qui...
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  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 4gentexn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
South Florida, Florida
Level Contributor
40 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 bubbles Reviewed 28 July 2014

Great location for visiting Amsterdam. An easy walk from the train station and an easy walk to most of the landmarks like Dam Square, Van Gogh museum, flower market, etc. The red light district is close enough to walk, but far enough that it's less savory aspects don't intrude. The public transportation is excellent and accessible. We didn't spend a lot of time in the hotel with so many nearby and excellent restaurants and attractions, but it's in a very safe area, the rooms are clean and well kept, and the staff is attentive to any needs.

Stayed August 2013, travelled as a couple
Helpful?
Thank SoFLme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
san francisco, ca
Level Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed 26 July 2014

Pros: Location and cleanliness
Cons: Expensive. No free wifi. Construction going on right outside making access difficult.

We stayed at this hotel twice in our trip to Netherlands and Belgium. Both the time, rooms were excellent. The top floor room we got during our second stay was huge! Very clean and modern hotel. People were helpful. The location was excellent. A short walk to the central station and Anne Frank house. Easy tram ride or longish walk from all the museums. Breakfast was not included and was pretty expensive so we chose to eat out. There were lots of eating options just outside the hotel. We found water leaking from the cooling system in our room but they probably would've fixed it had we asked. It was our last night so we did not bother.Overall a solid hotel.

Room Tip: Try to get the upper floor room if you are traveling with family.
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  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank kassie73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed 25 July 2014

This one was a tough call for rating. This hotel was clean and comfortable, attractive, and the staff were helpful and attentive. The rooms were smaller than those of other Marriott hotels that we've stayed in, but large by European standards. I wavered between giving it a 3 and a 4 and leaned toward a 3 for the following reasons:

1. The walls of this hotel are thin, and we were able to hear pretty much everything going on in the next room. There were some noisy kids there our first night that made it hard for us to sleep until they went to bed. Not the hotel's fault but still, I would expect there to be more soundproofing.

2. The layout of this hotel is like a labyrinth and it's difficult to navigate. We were in room 925 which, as it turns out, is on the SECOND floor. It literally took us 7 minutes (we timed it) to get from our room to the hotel lobby. We first had to take the elevator to the 2nd floor, then navigate through a maze of hallways to find a SECOND elevator which took us to floor 3e, which is the floor that our room was on. I'm not sure how that is considered the second floor, but it is. We had no problem getting to it but if you are elderly, disabled, or traveling with young children you might want to take this into consideration.

3. The streets and alleys around the hotel are currently under construction, and we were woken up at 7 a.m. every morning by workmen blaring music, dropping piles of bricks, and calling out to each other. Perhaps not under the hotel's control, but they should have put guests on the other side of the building if they knew this was an ongoing issue.

4. Location: be advised that this hotel is very close to the Red Light District. There is a small street behind the hotel that has a bakery, restaurants, and a grocery store (a plus!). However, to get there you have to walk through a short street that almost always had creepy-looking people hanging out and smoking pot. I don't know if that has to do with 'this' location specifically or if that happens wherever you are in Amsterdam but still, I didn't feel as safe walking around near this hotel as I have when we were in Rome, Paris, and Berlin.

5. There is no free wi-fi in the rooms (cost for the economy internet package was about 80 Euros per week!), only in the lobby...and even in the lobby the connection was slow and choppy. I've never NOT had free internet in a hotel room in Europe, even in small 'mom and pop' type hotels, so I was disappointed that this large American chain hotel wouldn't have it. It made it difficult to communicate with people back home in the States.

The cons aside, the pros of this hotel, along with comfort and nearby amenities, are that it is just about a block south of Amsterdam Centraal station, where you can grab a train or tram just about anywhere, and it is within walking distance of many sites and quaint shops. I would not hesitate to stay here again if I'm ever back in Amsterdam, but I think I would try to look a little further from the Red Light District first to see what else is available.

Stayed July 2014, travelled with family
Helpful?
Thank HCPMOM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RenaissanceTeam, Front Office Manager at Renaissance Amsterdam Hotel, responded to this review, 30 July 2014
Dear Guest,

First of all, thank you very much for staying with us and for taking the time to share your comments on this platform.

I am glad that you were satisfied with the services of our staff, as it is the outmost goal to make a difference to the guest's experience by our personal touch, and that you found our property comfortable and attractive.

As you mention, the contruction outside of the hotel is something that we unfortunately cannot influence and I am sorry that it disturbed your stay.
Thank you for your comments regarding the malfunctioning of the lobby wifi - this issue has already been passed on to our IT manager to look into and resolve.
Indeed we are located in a busy part of Amsterdam city center, however, rest assured that our security team keeps monitoring the hotel are 24 hours a day.

We greatly appreciate your comprehensive feedback and hope to have the honor of welcoming you back when you are back in Amsterdam. Please do contact us when you make your travel plans so that we can make sure your next stay with us is a wonderful one.

Warm regards,
the Renaissance Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bangkok, Thailand
Level Contributor
179 reviews
114 hotel reviews
common_n_hotel_reviews_1bd8 149 helpful votes
4 of 5 bubbles Reviewed 24 July 2014

We spend 3 days in this property and overall it is a good place to stay in Amsterdam. The central station is just 7 minutes walking distance from the Hotel and you are not far from Dam Square.

The rooms are small but well-appointed with a good TV channel selection. There is also a kettle in the room to heat water. Breakfast was very good with plenty of options and service quite good too most of the time.

The closest supermarket is in the street behind the Hotel (Albert Heijn) so it will be worth it to go there to buy some water at reasonable prices and not the inflated prices that you get in all the other shops around downtown.

Keep in mind that the minibar in the rooms will charge you directly in your bill, just when you move any drink even though you may not consume that drink, but they will withdraw the charges at reception once you confirm that you didn´t use the minibar at all.

Service from everybody we encounter in the Hotel was excellent except in the Executive Lounge (not so fine in the evenings as it was too crowded).

  • Stayed July 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Service
Helpful?
Thank Prayanak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Renaissance Amsterdam Hotel

Property: Renaissance Amsterdam Hotel
Address: Kattengat 1, 1012 SZ Amsterdam, The Netherlands
Region: The Netherlands > North Holland Province > Amsterdam > Centrum
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#51 Business Hotel in Amsterdam
#52 Family Hotel in Amsterdam
#54 Romantic Hotel in Amsterdam
#61 Luxury Hotel in Amsterdam
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Renaissance Amsterdam Hotel 5*
Number of rooms: 402
Official Description (provided by the hotel):
Located within walking distance of Central Station in the historic city centre of charming Amsterdam, the Renaissance Amsterdam Hotel is a top-tier choice of travelers. Regardless of reasoning for travel, guests will find comfort in our warm welcoming lobby, renovated guest accommodations featuring Renaissance Bedding, and a well crafted incentive of dining options within the hotel walls. ... more   less 
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Also Known As:
Amsterdam Renaissance

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