I've stayed at the Marriot from Monday to Friday every week for the last 6 months. While the hotel is good, the telephone service is totally debilitating.
Incoming evening calls are a total frustration as nobody ever answers the call. This has been ongoing for months and my partner tries 5 times a night before reverting to using his mobile phone.
Outgoing calls are the most expensive I've ever experienced in any hotel. A 4 minute local call is charged at 17euros, a total joke.
Food is also a problem with orders often delivered incorrectly and room service has taken up to 2 hours to deliver a plate of pasta.
At 170 euros per night and having spent so much time here, I can honestly say it's pretty poor value for what they charge.
- Official Description (provided by the hotel):
- Located within walking distance of Central Station in the historic city centre of charming Amsterdam, the Renaissance Amsterdam Hotel is a top-tier choice of travelers. Regardless of reasoning for travel, guests will find comfort in our warm welcoming lobby, renovated guest accommodations featuring Renaissance Bedding, and a well crafted incentive of dining options within the hotel walls. ... more less
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- Also Known As:
- Amsterdam Renaissance