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Hotel Amsterdam - De Roode Leeuw
Ranked #153 of 371 Hotels in Amsterdam
Reviewed 3 September 2014

We stayed two nights in the Hotel Amsterdam - De Roode Leeuw which is situated right next to Dam Square in the heart of the action. The room was tiny, but ultra modern, clean, comfortable and quiet at night. We were on our way to a cruise and didn't want to unpack anything so we weren't bothered by the sparse storage space. The staff was friendly and helpful, giving us directions and making reservations for us for outside attractions. The restaurant on the ground floor was an added gem, serving traditional Dutch food for dinner and an awesome breakfast buffet.

  • Stayed: August 2014, travelled as a couple
    • Value
    • Location
    • Service
2  Thank Cheryl S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
De_Roode_Leeuw, General Manager at Hotel Amsterdam - De Roode Leeuw, responded to this reviewResponded 26 September 2014

We understood that you enjoyed your stay and hope that your cruise was as enjoyable. Indeed Amsterdam is an important cruise terminal both for sea and river cruises and we have the pleasure of welcoming many of them both in our restaurant and hotel.
With best regards
Rene Wildeman, General Manager

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Reviews (969)
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281 - 287 of 969 reviews

Reviewed 17 August 2014

The hotel is situated right next to the Dam Square. Excellent location!
The rooms are well equipped but they are rather small and the absence of a suitable closet was noticeable.
The staff was wonderful: patient, happy to help and very cooperative.
Highly recommended!

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Skoosh
1  Thank Dana S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
De_Roode_Leeuw, General Manager at Hotel Amsterdam - De Roode Leeuw, responded to this reviewResponded 26 September 2014

We were pleased to learn that you had a gret stay with us . The closets are not the largest ones indeed but designed for guests who are staying for 2 to 3 nights, which is the case for most of our guests expect in the holiday period. We hope to see you back in the future
Yours isncerely
René Wildeman, General Manager

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Reviewed 15 August 2014

The hotel de rode Leeuw is a lovely place to stop in amsterdam it is local to dams square right in the heart of the life , one mile from the central train station walking distance and although it is in dams square u get a lovely night sleep no noise at all . I would defiantly stay there again

Room Tip: Lovely place to stop
  • Stayed: August 2014, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank kat t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 August 2014

I have been staying at many Hotels in the world, but have never seen a 4 star Hotel which was so bad. For a youth hostel, i would agree with the rooms, but bever for a 4 star Hotel.

Positive: Location

Negative: Very small room, extremely small bathroom, shower was dirty when we arrived (mold in the gaps), air con was extremly noisy and smelled greasy during work, dirty mattress.

When we came back from visiting Amsterdam at around 16.00 o clock, our room was not tidied up. I went down to the reception, to make a complaint. The guy at the reception assertet that we had the "do not disturb" card at the room door the whole day (how can a guy at the reception know every room by heart?!? He told me also he worked here 20 years so he can never be wrong)) Actually he also said that I am wrong and assumed that I am a liar. That is not what I expect to be 4 star guest care.
After the discussion, our room was made in 10 minutes (garbage bin was not emptied, bathroom not cleaned,...)

This Hotel is never worth the price. The only positive Thing I can say is that the Location is great, the rest will leave you in dissapointment, especially the extremly unfriendly reception manager.

  • Stayed: August 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
6  Thank Flexmeister
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
De_Roode_Leeuw, General Manager at Hotel Amsterdam - De Roode Leeuw, responded to this reviewResponded 13 August 2014

I sincerely apologize that we did not meet your expectations at all and that your complaint was not handled as it should have been. You did not speak to our Front Office Manager, who is a lady, but to a Front-Office clerk but this is irrelevant . However, the clerk is also the person who checks the minibars and he confirmed the statement of Housekeeping that the do-not-disturb light was on during the day. Confusion between the "Make up the room" and "Do not disturb"
lights can happen as both are of the same colour.
I hope that despite the bad experience with our property you still enjoyed Amsterdam as a city.
Yours sincerely
René Wildmean, General Manager

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Reviewed 7 August 2014

We stayed here twice. They are so friendly, informative and helpful. There was one minor mishap with a forgotten wakeup call, but luckily, I had not tours planned that day. The first time we had a typical TINy dutch room with a squgee in the shower, not a -typical of what the locals deal with. Great location, right on Dam Square. Quiet at night. The second time, we were given an awesome room, with a great big tub. The food at the hotel is great too with a 10% discount too!

  • Stayed: August 2014, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank Smurfytraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
De_Roode_Leeuw, General Manager at Hotel Amsterdam - De Roode Leeuw, responded to this reviewResponded 13 August 2014

First of all let me apologize for the fact that your wake-up call was forgotten. This should not have happened and I was happy to learn that did have no further consequences.
As you mention it, our rooms come in all sizes which is the charm but also the handicap of a building of over 100 years old.
I was pleased that you enjoyed your stay and look forward to your next visit
Yours sincerely
Rene Wildeman, General manager

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Reviewed 6 August 2014

The room was extremely small just room to walk around the bed and struggled too pent the shower room door as the bed was about a foot away from it. The hotel itself was clean,the staff polite and a great location. Stayed on the fourth floor, sounded like a few children running back and forth on the roof above.
Air con smelt musty when it was put on. Powdered milk for tea was not very nice. All in all a reasonable stay, but would have been better if the room was a big bigger.

Room Tip: The room was not as shown online, much smaller than expected, not much room to unpack clothes, no dr...
  • Stayed: August 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Tina E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
De_Roode_Leeuw, General Manager at Hotel Amsterdam - De Roode Leeuw, responded to this reviewResponded 13 August 2014

We regret that the size of your room somewhat contributed to your stay being not as perect as it should be. May we suggest that you book a room of another type we are offering in the future. The difference in rate is not that big and if you need more space we are able to provide it and if you prefer liquid milk with the coffee maker in your room instead of powder there is no problem. Just call our front-office and they will be happy to bring you some milk cups or even fresh milk from the restaurant.
We hope to see you again
Yours sincerely
Rene Wildeman, General Manager

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Reviewed 4 August 2014

We stayed at this hotel for 5 nights for my 21st birthday. Great location for our first visit, within walking distance from the train station to the red light district, coffee shops, shopping centres and fast food chains as it's right by Dam square but no noise complaints. The room was spacious and clean, overall a good hotel and the central location of Amsterdam De Roode Leeuw gave us more time to see the city and made a great base for in between all the touristy stuff. ***

  • Stayed: January 2014, travelled with friends
    • Location
    • Rooms
    • Service
Thank RAWright_1990
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
De_Roode_Leeuw, General Manager at Hotel Amsterdam - De Roode Leeuw, responded to this reviewResponded 13 August 2014

It is true that the location of our property is unbeatable right on the spot where Amsterdam was founded centuries ago. It is with pleasure that we learned that you enjoyed your stay and hope to see you back on the occacion of another birthday in the future

Yours sincerely
René Wildeman, General Manager

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Additional Information about Hotel Amsterdam - De Roode Leeuw

Address: Damrak 93 /94, 1012 LP Amsterdam, The Netherlands
Region: The Netherlands > North Holland Province > Amsterdam > Centrum
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#63 Family Hotel in Amsterdam
#86 Luxury Hotel in Amsterdam
#107 Romantic Hotel in Amsterdam
Price Range: £126 - £332 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Amsterdam - De Roode Leeuw 4*
Number of rooms: 79
Official Description (provided by the hotel):
Great central location, affordable rates, clean & comfortable rooms and friendly & attentive hospitality. In an amazing location, just off Dam Square and right in the middle of Amsterdam's city center, you'll find Hotel Amsterdam De Roode Leeuw. This is where you want to stay if you're coming to Amsterdam. We offer authentic friendliness and true hospitality with rooms that are comfortable, well maintained, and always spotlessly clean. ... more   less 
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Also Known As:
De Roode Leeuw Amsterdam
Hotel Amsterdam De Roode Leeuw

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