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“Nice and clean, functional”

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Inntel Hotels Amsterdam Centre
Ranked #99 of 368 Hotels in Amsterdam
Certificate of Excellence
Philadelphia, Pennsylvania
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Nice and clean, functional”
Reviewed 14 February 2014

This was a decent hotel for business. The rooms are clean and functional, perhaps even spacious by European standards. They seem well-designed to maximize space. There's a decent bar and entertainment area on the first floor for meeting clients. There are a number of good restaurants within walking distance, as well as Grand Central Station and tram stops. During my stay the internet connection was unavailable for some time, but I was told it was out for the whole block, so there was probably not much the hotel could do. I would stay here again if need be.

Room Tip: The rooms on the 5th floor (top floor) feel bigger and more spacious.
See more room tips
  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank juliaphilly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saskia K, Sales Coordinator at Inntel Hotels Amsterdam Centre, responded to this review, 18 February 2014
Dear guest,

Thank you for taking the time to write a review. We are happy to read that you have enjoyed our hotel and our hotel bar area to meet with your clients. We hope that we can welcome you again at Inntel Hotels.

With best regards,

Sales Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,353 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (386)
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Tel Aviv, Tel Aviv, Israel
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 13 February 2014 via mobile

Don't do phone calls from the room! I spoke a 5 to 7 minutes (local phone) on the phone hotel and they charge me €57!!!
The water in the shower is not strong
sometimes it's called and sometime it's hot.
Internet connection in the rooms is not good.
The hotel design it's very bad
If you want to sleep too late you cannot because if you hear all the cleaning lady outside.

Stayed February 2014, travelled solo
Helpful?
Thank Ofir D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saskia K, Sales Coordinator at Inntel Hotels Amsterdam Centre, responded to this review, 18 February 2014
Dear guest,

Thank you for your review on Tripadvisor.

Your comments will help us to make the necessary improvements and we thank you for sharing your feedback.

Please do not hesitate to contact me personally before your next visit to our hotel so that I can do my utmost to ensure we provide you with the service and the quiet room that you expect.

With best regards,

Sales Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
37 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 11 February 2014 via mobile

This hotel is absolutely ideal for a short visit. Clean and functional. We ate away from the hotel so no review for food but we would definitely stay here again. Beds are comfy, room was well set out and bar well stocked if you need it but there are two offy's across the road so we bought out for later in the evening as a last snifter. Really close to centraal station so we never even needed a cab. Give it a try.

Stayed February 2014, travelled as a couple
Helpful?
1 Thank Kevin O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saskia K, Sales Coordinator at Inntel Hotels Amsterdam Centre, responded to this review, 18 February 2014
Dear guest,

Thank you for taking the time to write a review on Tripadvisor. It is great the read that you have found our hotel clean and functional. We hope that we can welcome you again the next time you visit Amsterdam.

With best regards,

Sales Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Halmstad, Sweden
2 reviews
Reviewed 11 February 2014

Very good location (close to "everything" in Amsterdam). The rooms are clean, Wi-Fi was "reasonably" fast (with a short down-time during one of the nights I was there). The hotel's breakfast was great, and the one single thing bringing my review up från Average to Very Good.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DrPontus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saskia K, Sales Coordinator at Inntel Hotels Amsterdam Centre, responded to this review, 18 February 2014
Dear guest,

Thank you for sharing your experience. I am happy to hear that you enjoyed your stay and that you found our hotel clean and liked our breakfast. I hope to see you again, the next time you visit our area!

With best regards,

Sales Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Airdrie, Canada
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 9 February 2014

Right in the center of the city. Walking distance from the museum area, red light and the bazar and flea market. Nice and clean hotel with friendly staff. Room was spacious and comfortable. Staff very helpfull.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jethrobuzz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saskia K, Sales Coordinator at Inntel Hotels Amsterdam Centre, responded to this review, 13 February 2014
Dear guest,

Thank you for the comment you posted on this website! We aim to make every stay a success through our colleagues and I am extremely pleased to read that we were able to show this. I will be sure to share your comment with the staff and hope to see you again in our hotel.

With best regards,

Sales Coordinator
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Broadstairs, England, United Kingdom
Level Contributor
56 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 8 February 2014 via mobile

Hotel is close enough to everything but far enough to avoid the hustle and bustle of this great city

Reception is great then the corridors are a bit unusual, rooms are fine for a city hotel. In room prices for food and drink take the Mickey but you kind of expect that

Staff were great and helpful

Overall the key to a hotel is would I return, yes I would

Stayed December 2013, travelled as a couple
Helpful?
1 Thank Andy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saskia K, Sales Coordinator at Inntel Hotels Amsterdam Centre, responded to this review, 13 February 2014
Dear guest,

Thank you very much for your review. It is great to read that you would return to our hotel, you are more then welcome for your next visit in Amsterdam at Inntel Hotels Amsterdam Centre.

With best regards,

Sales Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Palo Alto, California
Level Contributor
55 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 8 February 2014

Overall the Inntel is an average hotel. It is not particularly fancy nor is it a dump. There aren't a lot of amenities but the hotel is clean and the bed is comfortable. My husband and I stayed here because the conference we were attending chose this hotel as one of the recommended hotels to stay and paid for my room since I was a speaker. I would not have otherwise chosen this hotel as a place to stay in Amsterdam.

I had notified the hotel of our early arrival and to our delight we were able to check in early.

We had ordered a SIM card to be delivered to us at the hotel. Even though my husband told the SIM card company that the hotel reservation was in my name, the hotel sent the SIM card back to the company when it arrived a day prior to our arrival, instead of just holding the card for us. Then the SIM card got lost in the netherworld between the hotel and the company, with each party pointing the finger back at the other for not getting the card to us. We blame the hotel for not holding it for us. We have been in Amsterdam for 3 days and still haven't been able to get this SIM card.

Worse, the hotel WiFi is terrible. It's unreliable, and the few times when it did work, it was slow. The hotel blamed an area-wide outage but we were able to see hotspots for other nearby hotels as we walked around the area.

Without a SIM card or reliable WiFi, we had no way to communicate with the outside world. We were here on a business trip for three nights, so this was especially devastating for us.

Moreover, our room had a pungent ammonia smell that left my husband searching the internet (while we were at the conference, since we had no internet access in the room) for information on whether ammonia smells are toxic and dangerous to one's health. That's when we realized we should leave the hotel and stay elsewhere.

So even though our room was paid for by the conference, we chose to leave the Inntel and stay at another hotel.

Aside from the technology and smell issues, aesthetically I found the hotel to be rather oddly decorated. Throughout the hotel there are black and white photos of people, larger than life-sized. These photos are neither artistic nor pleasing to look at Aesthetically they add nothing but energetically they are taxing. Every time the elevator door opened I was startled to see large figures in the elevator, only to realize again and again that these were static photos of really large people. In the hotel room, black and white photos of people hang over the beds, looming over and watching you. As a designer I am very aware of my surroundings and aesthetics and found the whole experience to be unnerving.

Regarding location, the hotel is in Amsterdam Center, close to the train station (about a 10 minute walk). It's easy to find and there are plenty of restaurants nearby.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Irene A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saskia K, Sales Coordinator at Inntel Hotels Amsterdam Centre, responded to this review, 11 February 2014
Dear guest,

Thank you very much for your review on Tripadvisor and complimenting our housekeeping staff and comfortable beds.

But we truly regret you experienced some unpleasant incidents during your stay in our hotel. We sincerely apologize for any inconvenience this might have caused you.

We aim to provide our guests the quality service they are entitled to and regret that we might have failed to do so. Your comments, however, will help us to make the necessary improvements and we thank you for sharing your feedback.

Dear guest, hopefully this will not keep you from visiting us again. When there are any questions please do not hesitate to contact us.

With best regards,

Sales Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Inntel Hotels Amsterdam Centre

Property: Inntel Hotels Amsterdam Centre
Address: Nieuwezijdskolk 19, 1012 PV Amsterdam, The Netherlands
Region: The Netherlands > North Holland Province > Amsterdam > Centrum
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
#56 Romantic Hotel in Amsterdam
#56 Family Hotel in Amsterdam
#64 Luxury Hotel in Amsterdam
#69 Business Hotel in Amsterdam
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Inntel Hotels Amsterdam Centre 4*
Number of rooms: 239
Official Description (provided by the hotel):
Visiting Amsterdam is a true experience. Inntel Hotels Amsterdam Centre is the ideal starting point for exploring the city. Located in the heart of Amsterdam at a traffic-free square between Central Station and the Dam, the hotel is within walking distance to the canals and all city highlights. Our 4 star hotel featuring stylish rooms and suites, provides free WiFi internet throughout the premises. ... more   less 
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Also Known As:
Inntel Hotels Amsterdam Centre Hotel Amsterdam
Golden Tulip Hotel Amsterdam
Golden Tulip Amsterdam Centre
Amsterdam Golden Tulip
Hotel Tulip Amsterdam

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