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“Pleasant hotel”

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Inntel Hotels Amsterdam Centre
Ranked #100 of 368 Hotels in Amsterdam
Certificate of Excellence
Sao Paulo, SP
Level 4 Contributor
25 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Pleasant hotel”
Reviewed 15 April 2014

Good hotel, very nice staff, well located. Breakfast expensive (17 euros per day) but there is a refrigerator in the room and many markets close to the hotel. Parking just across the street. I intend to come back.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank IsabellaOliveira
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saskia K, Sales Coordinator at Inntel Hotels Amsterdam Centre, responded to this review, 22 April 2014
Dear guest,

Thank you very much for taking the time to post your feedback. We are so pleased that you had enjoyed your stay and that we could welcome you all the way from Sao Paulo! It is nice to read that you would reserve our hotel next time you will visit Amsterdam, you are more then welcome at Inntel Hotels.

With best regards,

Sales Coordinator
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,413 reviews from our community

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Traveller tips help you choose the right room.   Room tips (390)
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Manchester, United Kingdom
Level 5 Contributor
64 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 13 April 2014

brilliantly located hotel right in the heart of it all, clean rooms, very comfy beds, lovely friendly staff, what more could you want, they let us check in early, and even when we checked out they let us keep our bags in a room so we didnt have to carry them around all day. highly recommend.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Julie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saskia K, Sales Coordinator at Inntel Hotels Amsterdam Centre, responded to this review, 17 April 2014
Dear guest,

It was with great joy to read out your comments regarding your recent stay at the hotel. Perfect start to our day and smiles on everyone's faces. Thank you so much and we look forward to welcoming you back soon!

With best regards,

Sales Coordinator
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bournemouth, United Kingdom
Level 6 Contributor
156 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
Reviewed 12 April 2014

I have stayed at Inntel many times and never really had any issues, This time I had 2 rooms booked, we arrived a little early (1pm) and were told they would make our check in a priority. 3pm comes around (what we were led to believe is check in time) and we are told it will be another half an hour.
In fairness we were upgraded to a superior and a business room, however the addition of a black leather chair and desk didn't really help.
Comfy beds, decent sized room, good free wifi helps to make up for the less than ideal customer service, which as always in the past been fine.
That said I would stay here again if the price is right as its clean, tidy and in a great location.
I wish tripadviser would let you rate in half stars as theres a big difference (IMO) between 3 stars (average) and 4 stars (very good). This visit falls somewhere inbetween the two.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tajandmark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saskia K, Sales Coordinator at Inntel Hotels Amsterdam Centre, responded to this review, 17 April 2014
Dear guest,

Thank you for taking the time to point out some shortcomings during your stay which contributed to your stay not being as pleasant as it might have been.

You mentioned that you had to wait for you could check in to your room, and we do understand that this must have caused some inconvenience. We would like to apologise for this matter.

The Inntel Hotels Amsterdam Centre team is hoping to welcoming you back one day. Looking forward to that occasion, we remain,

With kind and hospitable greetings,

Sales Coordinator
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Assen, The Netherlands
Level 5 Contributor
86 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 11 April 2014

Had a Deluxe Twin Room: spacious, clean, and quiet - not cheap but excellent value for money for downtown Amsterdam. Very comfortable king-sized bed, large desk, comfortable chair. Excellent free wifi. However, closet space a bit cramped and with a very small safe (not large enough to hold laptop). Bathroom bright and clean, but also cramped, for example tight space to sit on toilet, and it's impossible to stand under the shower without getting water on the floor. Continental breakfast buffet with ample range of fresh, tasty food and drinks, served in pleasant "atrium-style" room. Location excellent for anything near the Central Station (so a bit far if you prefer the museum district).

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rene V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saskia K, Sales Coordinator at Inntel Hotels Amsterdam Centre, responded to this review, 14 April 2014
Dear guest,

Thank you very much for taking the time to post your feedback. It is good to read that you have enjoyed our breakfast in our restaurant. We hope that we have the pleasure of welcoming you back to the hotel in the very near future !

With best regards,

Sales Coordinator
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glasgow
Level 5 Contributor
51 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 10 April 2014 via mobile

I had originally booked a different hotel then changed it when I noticed this one and I'm really glad I did. The location of the hotel is excellent, only a few minutes walk from the station and really easy to find. It's also really convenient for Dam square, canals, shopping etc. The breakfast in the hotel is quite pricey but there are loads of options nearby. We checked in and when we got to our room it was a double and not two singles as requested, but this was changed with no trouble at reception. When we got to our new room there was a staff member in it just making sure we had everything we needed and that the room was ok for us. The room itself was quite small,and could have done with some more storage space/drawers but apart from that it was ideal and had really comfy beds. There is a mini bar in the room but be warned it is really expensive!
The bar area of the hotel is lovely, with a great open fire and was the perfect place to relax after days of sightseeing.
Another plus point of the hotel is the free wifi throughout.
We had a fantastic time in Amsterdam, and would love to go back. If we do we would definitely stay at this hotel again.

Stayed April 2014, travelled with family
Helpful?
Thank Karen94
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saskia K, Sales Coordinator at Inntel Hotels Amsterdam Centre, responded to this review, 14 April 2014
Dear guest,

Thank you very much for your review. We are glad to hear that you have changed your reservation in to Inntel Hotels for your recent visit. We are happy to welcome you back the next time you visit our area.

With best regards,

Sales Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 5 Contributor
73 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 8 April 2014

I booked this place because of the good reviews here. Yet another case of the community voting strangely on that one I would say. The only thing going for this place is location, it is bang right in the heart of the action and nightlife in Amsterdam. But this is where the good things end.

The service is shockingly below par, to the extent that when I called asking the reception if they had an EU to GB adapter, they said yes but come down to get it! When I said please bring it up, they said they have "no one". Shocking.

The place is average in cleanliness.- the rooms are fine, but the lobby is really worn down.

But it depends on what you were expecting when booking. If you are thinking cheap but convenient hotel chain in the middle of town next to Centraal for 1 or 2 nights then go for it. However if for some reason you expected more, I suggest to lower the bar - very average place and for that money you can get a decent place slightly outside of centre which offers much more.

I was going to give it 2 stars, but considering the location I've added an extra star.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KayDude
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saskia K, Sales Coordinator at Inntel Hotels Amsterdam Centre, responded to this review, 10 April 2014
Dear guest,

Thank you very much for your comments on your recent visit to our hotel. Feedback is important to us and will help us to continually monitor our consistency and areas for improvement.

Please accept my sincere apologies about our service and the average cleanliness. Please note that these issues have been addressed and rectified accordingly.

If you have any further questions or concerns, or are interested to give us another go, please contact me directly.

With best regards,

Sales Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Inntel Hotels Amsterdam Centre

Property: Inntel Hotels Amsterdam Centre
Address: Nieuwezijdskolk 19, 1012 PV Amsterdam, The Netherlands
Region: The Netherlands > North Holland Province > Amsterdam > Centrum
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
#56 Romantic Hotel in Amsterdam
#56 Family Hotel in Amsterdam
#64 Luxury Hotel in Amsterdam
#69 Business Hotel in Amsterdam
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Inntel Hotels Amsterdam Centre 4*
Number of rooms: 239
Official Description (provided by the hotel):
Visiting Amsterdam is a true experience. Inntel Hotels Amsterdam Centre is the ideal starting point for exploring the city. Located in the heart of Amsterdam at a traffic-free square between Central Station and the Dam, the hotel is within walking distance to the canals and all city highlights. Our 4 star hotel featuring stylish rooms and suites, provides free WiFi internet throughout the premises. ... more   less 
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Also Known As:
Inntel Hotels Amsterdam Centre Hotel Amsterdam
Golden Tulip Hotel Amsterdam
Golden Tulip Amsterdam Centre
Amsterdam Golden Tulip
Hotel Tulip Amsterdam

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