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“Good experience - Robbed blind!”

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Inntel Hotels Amsterdam Centre
Ranked #99 of 368 Hotels in Amsterdam
Certificate of Excellence
London, United Kingdom
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Good experience - Robbed blind!”
Reviewed 28 May 2014

I have to say the hotel and the staff were lovely there was no trouble there except for the unexpected 19 euros to pay for the City tax! We were not informed of this by Thomas cook.
Overall the hotel inself was beautiful and i had no trouble what so ever, however leaving the hotel to explore was very difficult for english women of colour. I have never experienced so much rudness and stares in one place and i came to Amsterdam two years ago and i throughlyso it was dissapointing as i wanted my sister to enjoy it and she didnt. Some people were lovely we were welcomed in some coffee shops and resturants, however some were terribly rude. The best part was coming back home as it was way to expensive. But overall fantastic hotel not so nice elsewhere.

Room Tip: Probably better of having a room on the top floor. Our room was on third and there was way too much...
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  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cynthia M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saskia K, Sales Coordinator at Inntel Hotels Amsterdam Centre, responded to this review, 2 June 2014
Dear guest,

Thank you very much for taking the time to post your feedback. We are pleased that found our hotel to be fantastic.

But that you field not as welcome in Amsterdam as you should have been was very shocking from me. Amsterdam has 178 different kind of nationalities, so everybody needs to feel welcome and loved.

Please contact us if you have any further questions about the local city tax.

With best regards,

Sales Coordinator
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,354 reviews from our community

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Traveller tips help you choose the right room.   Room tips (386)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • Finnish first
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  • German first
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English first
Northampton
Level Contributor
187 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed 27 May 2014

This hotel is fine and suited our needs for a long weekend in Amsterdam.
The room was a reasonable size, clean with a large comfortable bed. The hotel is just five minutes from Central Station, and minutes from Dam Square - so pretty ideal for bars, restaurants and general sightseeing. The decor is fairly standard for this type of hotel.
The breakfast, as in many such hotels was too expensive, so we went elsewhere.
Whenever we needed to speak with the reception staff, we found them very pleasant and helpful.
Hotels in Amsterdam seem to be generally quite expensive and this was no exception, but I would recommend the Inntel based on location and comfort.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Burt68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saskia K, Sales Coordinator at Inntel Hotels Amsterdam Centre, responded to this review, 2 June 2014
Dear guest,

Thank you for being our guests from Northampton and for taking the time to write this review.

I am very glad to read that your stay was an enjoyable one and that you found our location to be convenient. I greatly appreciate your kind comments about our staff and am glad that we could be of service. We are always striving for excellence and personal service, and it is very rewarding when our guests take the time to let us know they are pleased.

Thank you again, and we look forward to welcoming you back in the future.

With best regards,

Sales Coordinator
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Ludhiana, India
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 May 2014

If you are looking to stay in the City center and within walking distance of everything, then this is the place. Big negative though is room size (its very small), but neat and clean. The breakfast is good and at a great setting, however we found the reception staff a little indifferent.

Room Tip: The rooms on the higher floors are better
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  • Stayed April 2014, travelled as a couple
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Helpful?
1 Thank Sarvdeep B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saskia K, Sales Coordinator at Inntel Hotels Amsterdam Centre, responded to this review, 2 June 2014
Dear guest,

Thank you for sharing your experience. I am happy to hear that you enjoyed Amsterdam and that you found the hotel be neat and clean. I hope to see you again, the next time you visit our area!

With best regards,

Sales Coordinator
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Melbourne, Australia
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 25 May 2014

Handy to train, tram, restaurants and attractions. Helpful front desk staff. Room relatively small, but well soundproofed and had a useful fridge once you've evicted the minibar's contents. Breakfast is too expensive but can be easily obtained nearby.

Room Tip: Minimise potential street noise problems by asking for a quiet room at the rear of the building...we...
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank David M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saskia K, Sales Coordinator at Inntel Hotels Amsterdam Centre, responded to this review, 27 May 2014
Dear guest,

Thank you for sharing your experience. I am happy to hear that you enjoyed your stay all the way from Melbourne Australia and that you found our front desk staff helpful. I hope to see you again the next time you visit Amsterdam.

With best regards,

Sales Coordinator
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Amsterdam
1 review
Reviewed 23 May 2014

Good position for all sights, room spacious and clean staff very helpful
we asked for a restaurant nearby they told us about humphry's which was next door there was 12 in our party and they could not have suggested anything better the food was delicious and a very good price at 25 euros for
a set menu.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
Thank Margaret B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saskia K, Sales Coordinator at Inntel Hotels Amsterdam Centre, responded to this review, 27 May 2014
Dear guest,

Thank you very much for your review on Tripadvisor. How nice that you have stayed at Inntel Hotels with a party of 12. We are very happy that we could be of your assistance for dinner reservations. Thank you again, and we look forward to welcoming you back in the future.

With best regards,

Sales Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Aberdeen, United Kingdom
Level Contributor
51 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 22 May 2014

This is my second stay at the hotel and I found it to be very comfortable.
On this occasion I booked a executive double room, the downside with this room was that you had to take 2 lifts to get to the floor due to it being in an annex building.
Check-in was easy as usual and they had my details stored since my last trip. I noticed again that reception do not mention breakfast at all. I think the hotel is really missing trade here as the only mention of breakfast is in tiny print in the room key-card holder. The hotel could really boost sales if they mention it at time of check-in. Booked breakfast for the second morning and at €16.50 it isnt cheap but there is a fair selection of hot and cold food.
The room itself was well equipped. The bed was super comfy and there are huge pillows which if anything are slightly too large. The shower is amazing and the TV has a good selection of channels including BBC1 and BBC2.
The minibar is fairly expensive... €3.50 for a 330ml beer/pepsi but there are plenty of shops nearby where you can pick up your own supplies.
You may also wish to note that there is an ice machine on the second floor (breakfast level).
My only negative point about the hotel is the artwork in the room. Over the bed were 2 close up photos of peoples faces - this is okay for the corridors but would effectively destroy any romantic mood if you were trying to create one.
The hotel is so central (5 mins walk from centraal station) and you can get some good bargains thorugh expedia depending on when you book.

Room Tip: Try and get a room in the main hotel that doesn't require 2 lifts to access.
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  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank UK_Owen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saskia K, Sales Coordinator at Inntel Hotels Amsterdam Centre, responded to this review, 27 May 2014
Dear guest,

Thank you for sharing your experience with the travel community. It is very nice to read that you have visited Inntel Hotels for the second time. We appreciate your comment about mentioning our breakfast at time of check-in, I will forward it to our Front Office Manager.

The Inntel Hotels Amsterdam Centre team is hoping to welcoming you back one day!

With best regards,

Sales Coordinator
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
MSP
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 21 May 2014

I thoroughly enjoyed my stay at the Inntel. The location was great. Close to Centraal station and between 2 city rail lines. I was able to walk from Centraal in 5 minutes pulling a suitcase. The staff was friendly and helpful. They seemed invested in making my stay a pleasant one. A couple in our group decided they needed separate rooms and booked the extra room online but at their other location. The staff bent over backward to assist and get us all together. The desk staff also had some great suggestions for dinner. We had 2 really good dining experiences from their suggestions.
The only down side is that it was a little expensive for me as a single. But Location, Location, Location.

Room Tip: Rooms were clean and well appointed but small.
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  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SuzyW2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saskia K, Sales Coordinator at Inntel Hotels Amsterdam Centre, responded to this review, 27 May 2014
Dear guest,

Thank you for sharing your experience with us! It sounds like you had a fantastic time.

I am very glad to read that your stay was an enjoyable one and that you found our location to be convenient. I greatly appreciate your kind comments about our staff and am glad that we could be of service. We are always striving for excellence and personal service, and it is very rewarding when our guests take the time to let us know they are pleased.

Thank you again, and we look forward to welcoming you back in the future.

With kind regards,

Sales Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Inntel Hotels Amsterdam Centre

Property: Inntel Hotels Amsterdam Centre
Address: Nieuwezijdskolk 19, 1012 PV Amsterdam, The Netherlands
Region: The Netherlands > North Holland Province > Amsterdam > Centrum
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
#56 Romantic Hotel in Amsterdam
#56 Family Hotel in Amsterdam
#64 Luxury Hotel in Amsterdam
#69 Business Hotel in Amsterdam
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Inntel Hotels Amsterdam Centre 4*
Number of rooms: 239
Official Description (provided by the hotel):
Visiting Amsterdam is a true experience. Inntel Hotels Amsterdam Centre is the ideal starting point for exploring the city. Located in the heart of Amsterdam at a traffic-free square between Central Station and the Dam, the hotel is within walking distance to the canals and all city highlights. Our 4 star hotel featuring stylish rooms and suites, provides free WiFi internet throughout the premises. ... more   less 
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Also Known As:
Inntel Hotels Amsterdam Centre Hotel Amsterdam
Golden Tulip Hotel Amsterdam
Golden Tulip Amsterdam Centre
Amsterdam Golden Tulip
Hotel Tulip Amsterdam

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