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“Different experience.”

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Inntel Hotels Amsterdam Centre
Ranked #99 of 374 Hotels in Amsterdam
Certificate of Excellence
Reviewed 29 June 2014

The location of the Hotel was good for many of the tourist attractions, but the area itself was not very attractive for the price. The breakfast , although very expensive, even for Europe, was very good, fresh and plentiful, and the Breakfast room staff were very pleasant and helpful. There was a really good range of booklets and cards relating to places to visit in the lobby.
Some of the staff were very nice, (one lovely lady helped us to print tickets for a concert we were going to and sent them to our room) but some were not and could be a little unfriendly. There was someone smoking in the adjoining room to ours ( ie a shared interior door) at 10:30pm,and as the smoke was coming under the door into our room, I rang the front desk and complained. I was made to feel really foolish, and would not do so again. It is clear from other reviewers who have found the staff very pleasant, that there is a lack of consistency in their customer relations, which is a pity as they are the first thing people experience when they walk through the door. The room, although quite nice and spotlessly clean, was nothing special, and the bathroom was tiny and in need of a modern efficient shower.
Sadly, we had to endure the horrible smell of deep fat frying every time we opened a window as we were level with the top of the extractor chimney. Also, and this is subjective, the giant portrait photographs of complete strangers staring at you from every wall are not to everyone's taste and would be better avoided. There is also a difficulty with the electric sockets in the room, as if you use a UK adaptor, you can only charge one item at a time, although this would not affect anyone visitors from Europe.

Room Tip: Take an extension cable if you want to charge more than one phone, camera or ipad.
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  • Stayed: May 2014, travelled as a couple
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Thank 25_Blue_Skies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saskia K, Sales Coordinator at Inntel Hotels Amsterdam Centre, responded to this reviewResponded 3 July 2014

Dear guest,

Thank you very much for your comments on your recent visit to our hotel. Feedback is important to us and will help us to continually monitor our consistency and areas for improvement.
Your generally positive observations on our housekeeping staff are truly appreciated.
Please accept my sincere apologies for the inconsistency with regards to the service of our front desk staff. Please note that this issue have been addressed so this will not happen again in the future. Please do let me know when you are thinking of returning to Amsterdam and I would be more than happy to look after your room allocation.

With best regards,
Sales Coordinator

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1,261 - 1,267 of 3,521 reviews

Reviewed 28 June 2014

Our stay at the Inntel Hotel in Amsterdam Centre worked perfectly for us. We had just ended a river cruise and were spending 3 days in Amsterdam. From the pier it's about a 5 minute walk to the central train station and then another 8 to the hotel. We took a van because there were 6 in our group and not everyone wanted to walk.

The people at the reception desk were very friendly, helpful and knowledgeable and made our short stay go smoothly. There are also several restaurants within a five minute walk or less. Our room was clean and very nice, good Wi-Fi connection. For transportation there are tram stops right in front of the hotel. A great stay!

  • Stayed: June 2014, travelled with friends
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Thank KY447
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saskia K, Sales Coordinator at Inntel Hotels Amsterdam Centre, responded to this reviewResponded 1 July 2014

Dear guest,

Thank you very much for taking the time to post your feedback. We are so pleased that you had enjoyed your stay after your rivercruise.

It is very nice to read that our reception staff could be of service, we were happy that we could assist you.

Dear guest, we hope that we have the pleasure of welcoming you back to the hotel in the very near future !

With best regards,

Sales Coordinator

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Reviewed 27 June 2014

I picked this hotel after reading reviews on Tripadvisor. It was every bit as good as they all said, we had a great stay and the staff were lovely, very helpful. Rooms were quite big and beds were clean and comfortable.
It was a short break for my husband's birthday and he said he'd really enjoyed it all.

  • Stayed: June 2014, travelled as a couple
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Thank 213diane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saskia K, Sales Coordinator at Inntel Hotels Amsterdam Centre, responded to this reviewResponded 1 July 2014

Dear guest,

Thank you for taking the time to share your review with others. We are so pleased that you enjoyed your stay with us and we hope that we have the opportunity to welcome you back to the hotel in the very near future !

With best regards,

Sales Coordinator

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Reviewed 24 June 2014

I booked this hotel for 3 days at the end of a boat trip from Budapest to Amsterdam. One's rating of this hotel is likely based on where they are from. In my case, I am from the United States but have travel extensively to all parts of the World and many time to Amsterdam. First, the hotel is located in the heart of Amsterdam and the train station, Dam Square, the Red Light District, the Anne Frank House are all close to it. This makes the hotel ideal for those that want to be close to the action. However, the Inntel is like most Amsterdam Hotels and do not match up to those found in the US. The closest US equivalent would most likely be the Motel 6. In addition to this low quality, the front desk folks seem to have a "don't care" set. The bar is adequate, but nothing special. The room my wife and I got was on the third floor, but to get there we had to take two different elevators and housecleaning buggies were almost always blocking the halls. Since my wife is from Germany, we most likely will visit Amsterdam many more times in the future, but probably want still at this hotel.

Room Tip: I did not see all the rooms, but my room overlooked the tops and sides of typical rundown Amsterdam...
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  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
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2  Thank Seventy1945
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saskia K, Sales Coordinator at Inntel Hotels Amsterdam Centre, responded to this reviewResponded 1 July 2014

Dear guest,

Thank you for reviewing Inntel Hotels Amsterdam Centre.

We aim to provide our guests the quality service they are entitled to and regret that we might have failed to do so. Your comments, however, will help us to make the necessary improvements and we thank you for sharing your feedback.

Please do not hesitate to contact me personally before your next visit to our hotel so that I can do my utmost to ensure we provide you with the service and special care that you expect.

With best regards,
Sales Coordinator

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Reviewed 24 June 2014 via mobile

I stayed in the Inntel Hotel in Amsterdam in june 2014 for one night. This hotel is centrally located and right in the middle of Amsterdam. Its about a fifteen minute walk from the central train station. Its very clean and the staff are friendly. We did not have breakfast there as it was a little expensive. During check in i paid cash for the room but the hotel looked for a €50 deposit aswell just incase i raided the mini bar. At check out i was charged €36 for breakfast for two which my wife and i did not have so that had to be ammended so check your bill on leaving the hotel. The hotel itself is very clean and the beds were very soft. I would recomend this hotel. If you looking for breakfast there is a restaurant about three minutes away at a place called Lunchcafe Blom. The breakfast was very cheap and delish. I would stay again in the Inntel Hotel as it is very clean and central. The total cost i paid for the night stay was €147 without breakfast.

Stayed: June 2014, travelled as a couple
1  Thank brianlisa2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saskia K, Sales Coordinator at Inntel Hotels Amsterdam Centre, responded to this reviewResponded 1 July 2014

Dear guest,

Thank you very much for your comments on your recent visit to our hotel. Feedback is important to us and will help us to continually monitor our consistency and areas for improvement.
Your generally positive observations on our staff and cleanliness are truly appreciated. Please accept my sincere apologies about the charged breakfast, this is of course not our standard and I happy to hear that our colleague solved the problem straight away.
We really appreciate you taking the time to review the Inntel Hotels Amsterdam Centre. Looking forward to welcoming you back again soon!

With best regards,
Sales Coordinator

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Reviewed 24 June 2014

The Inntel Hotel in Amsterdam is a perfect home base for a visit whether for business or holiday. It is only a short walk from the train station to the hotel. I've stayed here a number of times and all the rooms have been clean and comfortable. The staff is very helpful and friendly.
The hotel is located just a few steps from the major attractions in the old part of the city, and there is a tram stop in front of the hotel for access to locations further out.

  • Stayed: June 2014, travelled solo
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1  Thank Juergen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saskia K, Sales Coordinator at Inntel Hotels Amsterdam Centre, responded to this reviewResponded 1 July 2014

Dear guest,

Thank you for being our guests all the way from Ohio and for taking the time to write this review.

I am very glad to read that your stay was an enjoyable one and that you found our location to clean and comfortable. I greatly appreciate your kind comments about your staff and am glad that we could be of service. We are always striving for excellence and personal service, and it is very rewarding when our guests take the time to let us know they are pleased.

Thank you again, and we look forward to welcoming you back in the future.

With best regards,
Sales Coordinator

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Reviewed 23 June 2014 via mobile

I've stayed in Amsterdam numerous times, but this was the first stay at this hotel. The location is excellent for close proximity to the train station, red light and Dam Square. The room is quite spacious in comparison to other hotels I've stayed at in central Amsterdam. The bed was very comfortable and the room was quiet for good sleeping.

Breakfast is overpriced and is better value at a nearby cafe if you are the English breakfast / omelet type.

A touch overpriced, but I'd stay here again.


Stayed: June 2014, travelled as a couple
Thank Glove_01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saskia K, Sales Coordinator at Inntel Hotels Amsterdam Centre, responded to this reviewResponded 26 June 2014

Dear guest,

Thank you for sharing your experience with us. I am very glad to read that your stay was an enjoyable one and that you found our location to be convenient. We hope that we can welcome you back the next time you will visit Amsterdam.

With best regards,

Sales Coordinator

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Inntel Hotels Amsterdam Centre

Address: Nieuwezijdskolk 19, 1012 PV Amsterdam, The Netherlands
Region: The Netherlands > North Holland Province > Amsterdam > Centrum
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
#56 Family Hotel in Amsterdam
#56 Romantic Hotel in Amsterdam
#64 Luxury Hotel in Amsterdam
#69 Business Hotel in Amsterdam
Price Range: £109 - £250 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Inntel Hotels Amsterdam Centre 4*
Number of rooms: 239
Official Description (provided by the hotel):
Visiting Amsterdam is a true experience. Inntel Hotels Amsterdam Centre is the ideal starting point for exploring the city. Located in the heart of Amsterdam at a traffic-free square between Central Station and the Dam, the hotel is within walking distance to the canals and all city highlights. Our 4 star hotel featuring stylish rooms and suites, provides free WiFi internet throughout the premises. ... more   less 
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Also Known As:
Inntel Hotels Amsterdam Centre Hotel Amsterdam
Golden Tulip Hotel Amsterdam
Golden Tulip Amsterdam Centre
Amsterdam Golden Tulip
Hotel Tulip Amsterdam

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