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“Pleasant”

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Mercure Hotel Amsterdam City
Ranked #101 of 376 Hotels in Amsterdam
Certificate of Excellence
Reviewed 21 January 2013

Overall good hotel, but what let it down was the location - not central enough to walk to places. Whilst there was no pillow choice, there were tea and coffee making facilities and Wi-Fi in room was free. There was no iron, but a trouser press, hair drier, fridge and safe.

Room Tip: Don't recall if there was a swimming pool, as I was there in winter. When you visit Amsterdam, n...
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  • Stayed: December 2012, travelled as a couple
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2  Thank Belinda R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert v, General Manager at Mercure Hotel Amsterdam City, responded to this reviewResponded 6 May 2013

Dear Sir / Madam,

Thank you for your review on Tripadvisor. Your feedback is important to us in order to improve our services towards our guests.

We do offer our guests various pillows besides the ones in the room. Would you require a different type of pillow we would be happy to provide you one.

Next to that we are located in the outskirts of Amsterdam but with several transportation options it is very easy to access Amsterdam.

I hope to welcome you again in the Mercure Hotel Amsterdam City.

With the kindest regards,

Robert van Vliet
General Manager

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876 - 882 of 2,210 reviews

Reviewed 9 January 2013

We only stayed in Amsterdam for two nights with three single beds and without breakfast. The beds were amazing - all three of them - as mostly when you go to a hotel the third bed is invariably a sofa! The rooms were spotlessly clean and the staff were friendly and we had no trouble asking for help. The surrounding area was very quiet but it does take a good 20 minutes to get to the main station on the underground. This was not too much of a concern - I imagine the centre of Amsterdam would be quite lively! Overall recommend and there are some fantastic deals available!

  • Stayed: July 2012, travelled with friends
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5  Thank taylorfam_006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert v, General Manager at Mercure Hotel Amsterdam City, responded to this reviewResponded 6 May 2013

Dear Sir / Madam,

Thank you for your review on Tripadvisor. Your feedback is important to us in order to improve our services towards our guests.

It is correct that we are located just in the outskirts of Amsterdam, but in retrospect the public transportation is fairly close by and in walking distance. Next to that we offer our guests the possibility to rent bicycles and even a Vespa scooter.

I was pleased to read that the room was up to your expectations.

I hope to welcome you again in the Mercure Hotel Amsterdam City.

With the kindest regards,

Robert van Vliet
General Manager

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Reviewed 4 January 2013

  • Stayed: January 2013, travelled as a couple
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1  Thank ErlendKj
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Robert v, General Manager at Mercure Hotel Amsterdam City, responded to this reviewResponded 6 May 2013

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Reviewed 30 December 2012

I really recommend it. I was there with a friend only for one night but it was very enjoyable.
Clean rooms, nice atmosphere, nice staff and a good breakfast (great choice).
It is only a short drive to the city centre.

  • Stayed: January 2012, travelled with friends
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1  Thank TimeForJourneys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert v, General Manager at Mercure Hotel Amsterdam City, responded to this reviewResponded 6 May 2013

Dear Sir / Madam,

Thank you for your wonderful review on Tripadvisor. We are very happy to read your experiences where up to your expectations.

As the General Manager of this hotel I am very proud of our breakfast buffets. It is in my believe that we serve one of the best breakfast buffets in Amsterdam. Especially due to the extended range of our breakfast products and freshly squeezed orange juice.

Every day we strive to serve our guests even better. Your review will definitely motivate my staff.

Thank you for choosing the Mercure Hotel Amsterdam City and I hope to welcome you again during your next visit to Amsterdam.

With the kindest regards,

Robert van Vliet
General Manager

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Reviewed 27 December 2012 via mobile

I stayed here for a few nights to see some shows at the Ziggodome. I got a really cheap deal months in advance which made this a real bargain. Good all round hotel with secure parking. Watch out for the bar closing a bit early though, the first night we got back from the Dome we had to go straight back out for a beer but hey, that's no big deal in Amsterdam.

  • Stayed: June 2012
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1  Thank seanfunk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert v, General Manager at Mercure Hotel Amsterdam City, responded to this reviewResponded 6 May 2013

Dear Sir / Madam,

We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam City. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Robert van Vliet
General Manager

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Reviewed 26 December 2012

Located just in the outskirts of Amsterdam and hotel do offer guests to rent bicycles.. its about 30 mins journey to Amsterdam Airport Schiphol. I am really impressed with the breakfast buffet selections, offering fresh squeeze orange juices, cereals and etc. It was one of the best i had seen so far. Room was simple and comfortable. There was free palm size tour brochures available for guests in the lobby. Check-in was fast and breezy. Lobby cleanliness could be better as there was rubbish seen lying around.

There was a water boiler in my room. It was so dirty and yellow that I did not use it at all.

  • Stayed: December 2012, travelled on business
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1  Thank AIREN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert v, General Manager at Mercure Hotel Amsterdam City, responded to this reviewResponded 6 May 2013

Dear Sir / Madam,

Thank you for your review on Tripadvisor. Sharing your experiences enables us to improve our services towards our guests. We are located in the outskirts of Amsterdam but with several transportation options it is very easy to access Amsterdam.

As the General Manager of this hotel I am very proud of our breakfast buffets. It is in my believe that we serve one of the best breakfast buffets in Amsterdam. Especially due to the extended range of our breakfast products and fresh orange juice.

Next to that, recently we have replaced the water boilers in the rooms in order to meet the high quality Mercure stands for.

Once again thank you for your review and I hope to welcome you again in the Mercure Hotel Amsterdam City.

With the kindest regards,

Robert van Vliet
General Manager

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Reviewed 13 December 2012

we stayed at this hotel for one night at the start of our Trafalgar tour and found it to be a good quality place, the buffet breakfast was the best of the different hotels we stayed at over the 11 days in 6 countries, and would recommend it to others who want a quiet hotel outside of Amsterdam.
Gary

  • Stayed: November 2012, travelled as a couple
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2  Thank Hippy69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert v, General Manager at Mercure Hotel Amsterdam City, responded to this reviewResponded 21 December 2012

Dear Sir / Madam,

Thank you for your review on Tripadvisor. Sharing your experiences enables us to improve our services towards our guests. We are located in the outskirts of Amsterdam but with several transportation options it is very easy to access Amsterdam.

As the General Manager of this hotel I am very proud of our breakfast buffets. It is in my believe that we serve one of the best breakfast buffets in Amsterdam. Especially due to the extended range of our breakfast products and fresh orange juice.

I hope to welcome you again in the Mercure Hotel Amsterdam aan de Amstel

With the kindest regards,

Robert van Vliet
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mercure Hotel Amsterdam City

Address: Joan Muyskenweg 10, 1096 CJ Amsterdam, The Netherlands
Phone Number:
Region: The Netherlands > North Holland Province > Amsterdam
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Wheelchair access
Hotel Style:
#35 Best Value Hotel in Amsterdam
#60 Business Hotel in Amsterdam
#65 Luxury Hotel in Amsterdam
#94 Romantic Hotel in Amsterdam
Price Range: £74 - £175 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel Amsterdam City 4*
Number of rooms: 368
Official Description (provided by the hotel):
The Mercure Hotel Amsterdam City is an entirely non-smoking, modern 4 star hotel. Situated in the south of Amsterdam, close to the Amsterdam RAI Event Centre and just 15 minutes away from the centre of Amsterdam. The hotel is close to the A2 and A10 motorways and just 15 km from Schiphol Airport.The hotel offers modern rooms, free WIFI-access, a breakfast restaurant L"Ambiance,a la carte restaurant La VOC, a bar, 14 meeting rooms and leisure facilities including a modern fitness centre, sauna and steam room ... more   less 
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Also Known As:
Mercure Amsterdam

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