Arrived with four colleagues and just wanted to eat and sleep. We had been booked half board by our company and the lovely receptionist who checked us in explained it included dinner and breakfast and gave us vouchers for dinner. When we sat down to dinner we were initially given menus until the waiter saw our vouchers at which point he took the menus away and told us what we would be eating. No choice, just one set meal, chicken. I explained I was a vegetarian and my only alternative was pasta.
We then waited over an hour for our food and when it arrived there were five chicken meals. I then waited a further 30 minutes for my pasta replacement by which time my colleagues had all finished. One and a half hours for a plate of pasta (which was very tasty). After we all retired to our rooms one of the waiters went to my colleagues room asking for the money for our drinks. My colleague told him to put it on the room bill but this wasn't possible so my colleague had to get dressed and go down to the bar to pay.
The room was functional and clean but the bed side lights didn't work. The room doors close very loudly which is disturbing.
The following morning we met for our breakfast which was good, lots of choice, but on checking out the receptionist wanted to charge us over €20 each. She told us breakfast wasn't included in half board.
Staying at this hotel was just more trouble that it was worth, nothing like the relaxing evening after a long days work that we were hoping for. We will be staying somewhere else next time.
- Official Description (provided by the hotel):
- With 152 non smoking rooms, situated 10km from Schiphol Airport,between the highway A4, A9 & A10,Mercure Amsterdam Airport is the ideal hotel for business and leisure purposes.We have 6 suites, 16 recently renovated conference rooms, a Business Point M., a restaurant and a cozy bar with terrace over-looking the lake "Nieuwe Meer".The Rai Congress Center and the city center are easy to reach by car,taxi or public transportation.We offer you a complimentary shuttle service to and from Schiphol Airport. ... more less
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- Also Known As:
- Mercure Amsterdam Airport Hotel Amsterdam
- Accor Amsterdam Airport