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“Luxury”

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Hotel Okura Amsterdam
Ranked #25 of 367 Hotels in Amsterdam
Certificate of Excellence
Sussex
Level 5 Contributor
62 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
“Luxury”
Reviewed 2 June 2012

Before I tell you anything about this hotel here is my top tip for Amsterdam wherever you stay - you can book tickets on-line in advance for Anne Frank's House and Van Gogh, this means you walk past all the people in the queues and go straight in!!
This hotel is truly luxurious with the corresponding price tag - we hoever got this hotel on Lastminute.com as the 'mystery hotel' so were delighted. More so as we were upgraded to a suite as it was my birthday. The room was large and immaculate. The bathroom boasted his and hers sinks, seperate walk in shower, bath and a toilet the like of which I had never seen before - you could wash after using it and there was even a drying function!! The hotel has free wifi and there is an Executive Lounge with a computer and printer which guests (I guess Executive ones!) can use. The Executive Lounge has complimentary tea, coffee, beer, wine and soft drinks. The bar on the 23rd floor has wonderful views (as does the Exec Lounge which is on the 22nd), prices are as you would expect for drinks in this class of hotel (5 euros for a beer etc). The restaurants in the hotel are very expensive - one with 1 *, another with 2*. we ddi not eat in them as I could not justify the prices. The breakfast was excellent and included in our deal. We walked everywhere from the hotel but understand that taxis are reasonable (taxi from airport to hotel was 40 euros though). There is a canal just outside the hotel and a boat hire facility. There are restaurants 2 minutes away - we ate in the Thai restaurant which was very good. There are donkeys, chickens etc in an area adajacent to the hotel - we were happy with the noises in the morning but it is a little unusual for a city centre hotel. If you had the windows shut you probably would not hear them but we prefer the windows open at night. The spa was difficult to reach as there was some refurbishment work (probably why we got the deal) going on. The pool and sauna areas were good and there was a gym if you have not had enough exercise walking around Amsterdam.

Room Tip: Higher rooms have the best views
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  • Stayed May 2012, travelled as a couple
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Helpful?
1 Thank KasSussex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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English first
Level 5 Contributor
61 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 2 June 2012 via mobile

Top class, excellent and very friendly service.
Not recommended if you want to stay in the centre of town, otherwise perfect

Stayed June 2012, travelled on business
Helpful?
Thank david11223
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
brighton, england
Level 5 Contributor
64 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 1 June 2012

Just spent three nights at the Okura with my fiancée. As with all high-end hotels, the price is charged in the restaurant and for room service are also top of the range. Not an issue for us as we really don't spend much time hanging around the room. The hotel is well-positioned for public transport to all the major tourist areas of Amsterdam. There is a tram stop a couple of minutes away and it's then about a 15 minute journey to the heart of the action, with some good sites even closer. Contrary to what the receptionist told us, 24 hour tickets are available on board the trams and as of May 2012 cost €7.50. To get to the hotel from the airport, a train to the RAI conference centre leaves you around a 15 minute walk from the hotel. otherwise, the cheapest option if you have heavy luggage is to get tram number four towards the town centre and then switch to tram 25 en route. Or just get a cab if you're not worried about the pennies. The only real complaint is that there is an extra charge to use the swimming pool and fitness facilities which doesn't seem right for a hotel of this standard and price. 24-hour Internet access is now free although it's not the most immediately obvious option - the login screen will steer you towards paying €7.50 for 24 hours first.

  • Stayed May 2012, travelled as a couple
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Helpful?
Thank daveybuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
israel
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 31 May 2012

I Dr. Shmuel Liran and my wife recently stayed in this wonderful hotel for three nights over the weekend of May 19th, 2012. Everything was perfect, the spacious, clean and well-equipped room in the 18th floor with the magnificent city view, the service, the front desk professional and polite staff, the tasteful breakfast buffet (plentiful though not enough variety), and the convenient public transportation (nearby metro station with two lines running every 10-15 minutes with travel time of about 10 minutes to the city center). The only drawback was the food and drinks in the executive lounge which was not sufficiently refilled, an issue which the hotel management promised to solve and I am sure that they will do. The room rate was a bit too high, though we got a good return for our money.

Room Tip: An excellent hotel to stay in Amsterdam
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  • Stayed May 2012, travelled as a couple
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Helpful?
1 Thank samil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 5 Contributor
82 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
Reviewed 25 May 2012

When you enter a LHW you expect more than the usual. High expectations are set when you pay more than 250 Euro a night, breakfast not included. I mean you can check all the boxes of must have features, but still not satisfy at this level. The room on our floor had the same design of the opening days. Old faded colors, a strip on the wall here and there. Cheap and sun faded curtains. Furniture with years on the back and a stream here and one there. The air was damp (old smokers room??) and the carpet had seen its best days long ago. I hope that we were just unlucky with our floor and that it will be renovated/updated soon. I can only guess that the high satisfaction reviews stayed on a different floor with different rooms and amenities. Bathroom was less than average for modern days. On the positive side: service and view was top notch.
We had a Teppanyaki at the in House Restaurant and it was marvellous. Without this dinner I would not remember my stay at the Okura. Will definitely stay somewhere else next time.

  • Stayed June 2011, travelled with friends
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Helpful?
Thank pamaswiss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_OkuraAmsterdam, Manager at Hotel Okura Amsterdam, responded to this review, 31 May 2012
Dear Mr. Parmaswiss,

Thank you for your feedback. Could you please send us your contact details via feedback@okura.nl ? We would like to get in touch with you.

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Baltimore, Maryland
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 24 May 2012

This hotel is wonderful. We got a deal on Priceline for 195 per night on the weekend.
We caught the Amsterdam hotel shuttle for 9 per person I believe to the hotel from the airport, it was a short ride. When we checked it we greeted by the bell man and the front desk service was great. We booked a deluxe room and were given a huge corner room 617. The view was great, would have loved to be higher up in order to get the full advantage of the wonderful view the hotel had to offer. The room had huge floor to ceiling windows, automatic curtains and a TV in the shower. The beds were comfortable and the desk and chair provided a good workspace. Everything was operated by a remote. When we were ready to venture out, the front desk provided a map and lots of information on traveling around the city and things to do. The entire city is easily accessed by the tram n about 10-15 minutes and the stop is less than a 5 minute walk from the hotel.
There is also a 24 hour supermarket a block away and a Japanese and French restaurant in the hotel.
i would stay here again on my next trip to Amsterdam

Room Tip: Ask for a corner room.
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  • Stayed May 2012, travelled as a couple
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Helpful?
Thank kyraj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Norwich, United Kingdom
Level 3 Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 20 May 2012

The Hotel Okura is an absolutely gorgeous hotel located about a 30 minute walk from the Rijksmuseum area, and about a 50 minute walk from central Amsterdam. The hotel itself is lovely -- very calming decor and the rooms are large, spacious, and very well stocked with all amenities. At night, the room had been prepared with turn-down service while we were away -- with a "pillow menu" to allow us to choose between various types of pillows that might be delivered for our comfort. The bed was very comfortable, the shower was hot and very nice, and there is an Nespresso coffee maker, which was a lovely surprise. We took 1/2 a day to enjoy the sports area with access to the swimming pool, jacuzzi and saunas, and found it all very relaxing and enjoyable. Our first night here -- we tried out the restaurant Yamazato, which is a Michelin-starred traditional Japanese restaurant. The sushi was as if it melted in your mouth, and the service was excellent. It was so lovely to look out over the koi pond.

The one minor complaint I have is the breakfast which is served at Le Camelia, the brasserie here in the hotel. Having seen the level of service and food at the hotel and having read the description of the brunch buffet as "sumptuous" -- we expected more than it was. It was your standard fare -- scrambled eggs, cheese, ham, sausage, breads, and fruit. The quality of the food was average at best, and some of the items were left to sit out too long (e.g. the stale crepes and flaccid bacon). We were sat near a busy thoroughfare area of the restaurant and despite servers passing us constantly, we were never asked how we were doing or if we needed more coffee. At 59 euros for two people -- it was not worth it.

Despite the breakfast experience, I would definitely stay here again -- but just have breakfast at one of the many lovely cafes in the neighborhood nearby.

Room Tip: Ask for a view of the city center from a higher floor and you get a bonus of looking down over a chi...
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  • Stayed May 2012, travelled as a couple
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Helpful?
1 Thank Goodnight&Goodluck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Okura Amsterdam

Property: Hotel Okura Amsterdam
Address: Ferdinand Bolstraat 333, 1072 LH Amsterdam, The Netherlands
Region: The Netherlands > North Holland Province > Amsterdam > De Pijp
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Business Hotel in Amsterdam
#8 Spa Hotel in Amsterdam
#17 Romantic Hotel in Amsterdam
#18 Family Hotel in Amsterdam
#20 Luxury Hotel in Amsterdam
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Hotel Okura Amsterdam 5*
Number of rooms: 300
Official Description (provided by the hotel):
Hotel Okura Amsterdam is one of the finest five-star luxury hotels of the Netherlands and part of the Japanese chain Okura Hotels & Resorts. With 300 comfortable rooms, including the largest (485m2) and most luxurious suite of the Benelux Countries, the hotel offers unrivalled high-class accommodation facilities. For wining and dining, you are spoilt for choice with four restaurants that have all been awarded by Michelin. Nagomi Spa & Health offers guests the opportunity to slip out of the daily routine and to take a moment of relaxation by means of a workout or treatment. Located alongside the Amstel Canal, in close proximity of the cultural heart of Amsterdam, Hotel Okura Amsterdam is one of the finest five-star luxury hotels that you will find in the Netherlands and exclusive member of ‘The Leading Hotels of the World’. The hotel is conveniently located in proximity of Schiphol International Airport as well as major tourist attractions.With 300 comfortable rooms, including the largest (485m2) and most luxurious suite of the Benelux Countries, the hotel offers unrivalled high-class accommodation facilities.For sport and leisure you can visit our Nagomi Spa & Health. Meaning ‘calm down’ in Japanese, ‘Nagomi’ offers an opportunity to slip out of the daily routine and take some moments just for you. An exclusive selection of facials, massages, manicure and pedicure and body treatments is offered. With these treatments dedicated to restoring balance to the mind and body, Nagomi Spa invites to linger just a little longer. In addition to a treatment at Nagomi Spa you can also enjoy the facilities of Nagomi Health (1000 sq.m.) which is located next to the spa. Nagomi Health is an oasis of tranquility where you can exercise and relax in total privacy. The gym is equipped with Technogym machines, combining cardio and weight trainings. Personal trainers give you personalised advice and supervise your exercising during a professional one-on-one workout. Nagomi Health also features various relaxation facilities, such as a Jacuzzi, saunas and a swimming pool. ... more   less 
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Also Known As:
Okura Hotel Amsterdam
Amsterdam Okura Hotel

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