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“Great service, beautiful hotel”

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Hotel Okura Amsterdam
Ranked #27 of 365 Hotels in Amsterdam
Certificate of Excellence
New York City, New York
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Great service, beautiful hotel”
Reviewed 2 December 2012

This hotel is truly deserving of its 5-star rating. The service is excellent, the staff takes courteousness to the next level, and the hotel itself lives up to the pictures and the hype.

We got a corner room on the 12th floor so we had two really nice views - one of the canals and the other of buildings and a steeple. The room itself was really nice, the bed was very comfortable, and all the things needed to make a stay pleasant were provided. There's even a pillow menu if you need pillows other than the standard issue ones. The bathroom is spacious, what with a tub and a separate shower. Water pressure is great, btw.

As for house-keeping services, the room was kept spic and span. The staff even lined up our personal toiletries in the bathroom since we were in a rush one morning and items may have been in disarray. They have turn-down service as well, complete with robes and bedroom slippers. We tried room service too and the menu variety was more than adequate.

Location-wise, the hotel is really close to the Cornelis Troostplein tram stop, so even if it's not located in the actual city-center, it's very convenient to get to any of the tourist areas.

To get to the airport, we bought a taxi voucher at the concierge for 35 euros. A taxi from the hotel to AMS Schipol normally costs 35-40 euros anyway but the voucher ensures you don't pay more than 35.

If I ever go back to Amsterdam, I would definitely stay at this hotel again. Highly recommended.

  • Stayed November 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank 7n1dwarf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
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  • Cleanliness
Traveller tips help you choose the right room.   Room tips (360)
Date | Rating
  • Chinese (Traditional) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
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English first
Leeds
Level Contributor
46 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 30 November 2012

This hotel is pretty far from centre - don't attempt to walk from station as we did! The tram however is very convenient and 10 mins to centre. It is pretty uninspiring from the outside but is a sleek, calm and high class atmosphere inside. The Japanese theme is subtle but classy and the foyer, lifts, corridors and bar areas all feel rather plush and expensive.
The room was very comfortable and spacious, the highlight definitely being the bathroom - awesome shower and deep bath plus interesting glass wall!
The neighbourhood is nice and feels more like the real city than the more touristy centre. Visited a great local bar and cafe on the main street - interesting shops and leafy streets. Good , quiet base from which to explore the city. Staff very helpful and polite.
Like everywhere in Amsterdam this is expensive for what it is and no breakfast included.

  • Stayed September 2012, travelled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank UlyseesAC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aberdeen, United Kingdom
Level Contributor
42 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 30 November 2012

This hotel fully deserves its 5-star rating in my opinion. The rooms are spacious and very well appointed and nothing has been left to chance. They have thought of everything I would ever need! Breakfast each morning had a huge choice and everything we tried was delicious and set you up well for the day.
The staff were all polite and extremely helpful without exception and are obviously well trained and managed.
I was attending an international trade association conference in the hotel and my wife accompanied me to spend some time in Amsterdam. The conference had several hundred delegates and the hotel coped with every aspect of the event, seemingly without any difficulty whatsoever.
The hotel is in a nice area on the south side of the city with two tram routes passing the front of the hotel. The city centre is only 15-20 minutes on the number 25 tram, but there are plenty of bars, restaurants and cafes within 10 minutes walk of the hotel if you don't want to go that far. Schipol is 15 minutes away by taxi.
We thoroughly enjoyed our stay and would definitely recommend the hotel to business and recreational travellers alike.

Room Tip: Thoroughly recommend a south facing room overlooking the canal!
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  • Stayed November 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Eric W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lima, Peru
Level Contributor
263 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
Reviewed 29 November 2012

This is a real 5 Star Hotel. There is attention to detail everywhere, and the staff is clearly very well trained. The rooms are excellently decorated, with actual sculptures by Dutch artists. Everything clean and well appointed. Highly recommended.

  • Stayed November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gazap0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Southampton, United Kingdom
Level Contributor
166 reviews
142 hotel reviews
common_n_hotel_reviews_1bd8 234 helpful votes
Reviewed 29 November 2012

I cannot fault this hotel.

From the polite and helpful staff to the large room with great city views, everything was perfect.
I stayed at the hotel for 2 nights and was provided with a corner room on the 12th floor. The room was spacious with a modern open bathroom. The room was equiped to 5 star standard with all the amenities you would expect from such a hotel.

Breakast was of good quality and the choice was amazing. The food provided during the business meetings was very good and the variety was fantastic.

A positive experience, made even more enjoyable through the helpful and dedicated staff.

Room Tip: High floor will give you the best views. Corner rooms have windows on 2 sides
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  • Stayed November 2012, travelled on business
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Oliviauk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Athens, Greece
Level Contributor
60 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 27 November 2012

I stayed on the 16th floor in a modern design room (visible bathroom from the rest of the room), which was very neat and pleasant indeed.
All facilities were flawless.
The hotel staff were very helpful and keen to provide what is necessary for you, as well as information with much details

Room Tip: Get a room upstairs!
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  • Stayed November 2012, travelled on business
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ftir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 24 November 2012 via mobile

When you arrive in the lobby you know this isn't your average hotel and definitely not a tourist trap. The room was modern and you cold presume well maintains or recently renovated as everything was in immaculate condition. The bed was so comfortable never wanted to get up or leave the hotel as they have the best restaurants anyone could imagine. Went to Serre and Ciel Bleu it was worth staying in because of the rain and would have not found better restaurants downtown.
Okura was a true experience I won't forget!

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CroutonSingapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Okura Amsterdam

Property: Hotel Okura Amsterdam
Address: Ferdinand Bolstraat 333, 1072 LH Amsterdam, The Netherlands
Region: The Netherlands > North Holland Province > Amsterdam > De Pijp
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Business Hotel in Amsterdam
#8 Spa Hotel in Amsterdam
#17 Romantic Hotel in Amsterdam
#18 Family Hotel in Amsterdam
#22 Luxury Hotel in Amsterdam
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Hotel Okura Amsterdam 5*
Number of rooms: 300
Official Description (provided by the hotel):
Hotel Okura Amsterdam is one of the finest five-star luxury hotels of the Netherlands and part of the Japanese chain Okura Hotels & Resorts. With 300 comfortable rooms, including the largest (485m2) and most luxurious suite of the Benelux Countries, the hotel offers unrivalled high-class accommodation facilities. For wining and dining, you are spoilt for choice with four restaurants that have all been awarded by Michelin. Nagomi Spa & Health offers guests the opportunity to slip out of the daily routine and to take a moment of relaxation by means of a workout or treatment. Located alongside the Amstel Canal, in close proximity of the cultural heart of Amsterdam, Hotel Okura Amsterdam is one of the finest five-star luxury hotels that you will find in the Netherlands and exclusive member of ‘The Leading Hotels of the World’. The hotel is conveniently located in proximity of Schiphol International Airport as well as major tourist attractions.With 300 comfortable rooms, including the largest (485m2) and most luxurious suite of the Benelux Countries, the hotel offers unrivalled high-class accommodation facilities.For sport and leisure you can visit our Nagomi Spa & Health. Meaning ‘calm down’ in Japanese, ‘Nagomi’ offers an opportunity to slip out of the daily routine and take some moments just for you. An exclusive selection of facials, massages, manicure and pedicure and body treatments is offered. With these treatments dedicated to restoring balance to the mind and body, Nagomi Spa invites to linger just a little longer. In addition to a treatment at Nagomi Spa you can also enjoy the facilities of Nagomi Health (1000 sq.m.) which is located next to the spa. Nagomi Health is an oasis of tranquility where you can exercise and relax in total privacy. The gym is equipped with Technogym machines, combining cardio and weight trainings. Personal trainers give you personalised advice and supervise your exercising during a professional one-on-one workout. Nagomi Health also features various relaxation facilities, such as a Jacuzzi, saunas and a swimming pool. ... more   less 
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Also Known As:
Okura Hotel Amsterdam
Amsterdam Okura Hotel

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