We booked a 3 night trip to Amsterdam through expedia and were very excited to see a 5 star hotel come up for £265pp. This worked out at roughly £120 per night for the hotel which seemed like a great bargain for a 5 star hotel. However were really disapointed when we arrived to be assigned a very shabby and retro looking hotel room which in some areas was quite grubby. When we complained we were told that the hotel was being renovated and only 50% had been completed, we were on a floor of rooms which hadn't been renovated, hence the price. This wasn't made clear when booking and as we were expecting 5* luxary (regardless of price) we were suprised at the standard of the room. We were particularly shocked to discover that the normal price of the room we stayed in had we not booked online was over 400 Euro's which would have been ridiculously high.
On a positive note, the hotel did move us to another room, not a renovated one but a junior suite which was still on the unrenovated retro side, as it was so large it felt like adequate compensation. The rest of the hotel is lovely with a nice terrace bar overlooking the canal and a cool cocktail bar on the top floor.
One last piece of advice, dont order room service for breakfast, its overpriced and not very good. The hotel is also a good 20 mins on the tram from the centre of town so if you're looking to be in the centre of things its not ideal. Its is walking distance (or 10 mins on tram) from the museum quarter though which was ideal for us.
- Official Description (provided by the hotel):
- Hotel Okura Amsterdam is one of the finest five-star luxury hotels of the Netherlands and part of the Japanese chain Okura Hotels & Resorts. With 300 comfortable rooms, including the largest (485m2) and most luxurious suite of the Benelux Countries, the hotel offers unrivalled high-class accommodation facilities. For wining and dining, you are spoilt for choice with four restaurants that have all been awarded by Michelin. Nagomi Spa & Health offers guests the opportunity to slip out of the daily routine and to take a moment of relaxation by means of a workout or treatment. Located alongside the Amstel Canal, in close proximity of the cultural heart of Amsterdam, Hotel Okura Amsterdam is one of the finest five-star luxury hotels that you will find in the Netherlands and exclusive member of ‘The Leading Hotels of the World’. The hotel is conveniently located in proximity of Schiphol International Airport as well as major tourist attractions.With 300 comfortable rooms, including the largest (485m2) and most luxurious suite of the Benelux Countries, the hotel offers unrivalled high-class accommodation facilities.For sport and leisure you can visit our Nagomi Spa & Health. Meaning ‘calm down’ in Japanese, ‘Nagomi’ offers an opportunity to slip out of the daily routine and take some moments just for you. An exclusive selection of facials, massages, manicure and pedicure and body treatments is offered. With these treatments dedicated to restoring balance to the mind and body, Nagomi Spa invites to linger just a little longer. In addition to a treatment at Nagomi Spa you can also enjoy the facilities of Nagomi Health (1000 sq.m.) which is located next to the spa. Nagomi Health is an oasis of tranquility where you can exercise and relax in total privacy. The gym is equipped with Technogym machines, combining cardio and weight trainings. Personal trainers give you personalised advice and supervise your exercising during a professional one-on-one workout. Nagomi Health also features various relaxation facilities, such as a Jacuzzi, saunas and a swimming pool. ... more less
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- Also Known As:
- Okura Hotel Amsterdam
- Amsterdam Okura Hotel