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“Good Hotel”

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Park Plaza Victoria Amsterdam
Ranked #138 of 365 Hotels in Amsterdam
Vancouver
Level Contributor
33 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Good Hotel”
Reviewed 27 August 2012

The Victoria Hotel is very centrally located -- directly across the street from Centraal Station. There are two wings to the hotel; the old and the new. The old wing doesn't have air conditioning. We were in the new wing. The area is noisy however the windows did a really good job of eliminating the street noise.

The room was large and modern with enough space for a sitting area. The bathroom a decent size with the shower separate from the tub. The bed was very comfortable and the bedding was excellent.

The staff were friendly, polite and accommodating.

I would stay there again and the location can't be beat.

  • Stayed July 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Cdn_Wmn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jwroenhorst, General Manager at Park Plaza Victoria Amsterdam, responded to this review, 16 September 2012
Dear Cdn_Wmn,

Thank you for your review.

We have installed double-glazed windows during our renovation in 2011 in order to eliminate the street noise. It is nice to read that you experienced this silence.

Your compliments towards our staff are much appreciated.


Kind regards,

Jan-Willem Roenhorst
General Manager
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Traveller tips help you choose the right room.   Room tips (555)
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DC
Level Contributor
80 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 26 August 2012

I use this hotel for Amsterdam transit when I have extra time to spend in the city. The staff efficiency and courtesy gets better every time I visit and during this last visit the Reception and Concierge staff were top rate. I was in a business class room in what I call the "Tower" overlooking the canals and station. (The other side of the building has upgraded, contemporary rooms but no views) The original part ofthe hotel is tired and outdated and the bathroom was a bit of a squeeze. The views and quirkiness of these rooms definitely outweigh the negatives.

You cannot get more central than this hotel. Steps away from restaurants, bars, museums, canals and tourist attractions means you spend more time out and doing things than traveling to sites. If you do not have much time in Amsterdam, or are not comfortable navigating European cities, stay here.

Room Tip: If you want style and comfort ask for the updated "urban" rooms.
See more room tips
  • Stayed July 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Spoiledtravelguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jwroenhorst, General Manager at Park Plaza Victoria Amsterdam, responded to this review, 16 September 2012
Dear Spoliedtravelguy,

Thank you for sharing your experience on TripAdvisor!

It is great to read that you use our hotel as a transit every time you have extra time to spend in the city and that you noticed our efforts in continuously improving our service standards.

The room you stayed in offers one of the most magnificent views over Amsterdam and is located in the Victoria-wing. The other wing is called the Urban-wing and is more trendy, due to a renovation in 2011.
We look forward to welcoming you again when you have extra time on your hand to explore the city of Amsterdam.


Kind regards,

Jan-Willem Roenhorst
General Manager
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Amsterdam
Level Contributor
4 reviews
3 hotel reviews
Reviewed 24 August 2012

The location to Centrall Station and the tram lines can't be beat. The staff is very friendly and the food is first rate.

  • Stayed August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
Thank David N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jwroenhorst, General Manager at Park Plaza Victoria Amsterdam, responded to this review, 16 September 2012
Dear David N,

Thank you for your short, though very important review!

Your compliments are much appreciated.

We look forward to welcoming you again.


Kind regards,

Jan-Willem Roenhorst
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Clacton-on-Sea, United Kingdom
Level Contributor
41 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 24 August 2012

Lovely hotel very comfortable,hotel room very good bed comfortable, staff very friendly especially sven (we nicknamed him steve) what a great guy even took the time to wak us to the resturant we had booked,only downside was the breakfast at a cost of 24 Euros a tad pricey .
great location for the canal boat trips ,station and tram stops,

  • Stayed August 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank topkat20012002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jwroenhorst, General Manager at Park Plaza Victoria Amsterdam, responded to this review, 1 September 2012
Dear Topkat20012002,

Thank you for your compliments and posting them on TripAdvisor!

With regards to your remarks concerning breakfast, I can inform you that when you pre-book your breakfast, you can do this for a reduced rate. This booking can always be done through our website , where we feature our online best rate guarantee. Furthermore we offer an a-la-carte breakfast in our Park Plaza Brasserie & Terrace.

We look forward towards a next visit.


Kind regards,

Jan-Willem Roenhorst
General Manager
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Darlington, UK
Level Contributor
38 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 22 August 2012

Love staying at the Victoria, the staff are superb and are always genuinely very pleasant. Stayed on two separate nights this month and found both stays faultless. Thanks for the lovely upgrade on my first night....shame I didn't really have the time to enjoy it having arrived so late and then departing so early, it was a nice surprise after a days traveling.
Both rooms were very comfortable and clean. Love the views out of the front of the hotel over central station.
Would highly recommend this hotel to anyone visiting Amsterdam who wants a certain standard of service and refinement. Good value for money, and brilliant location. Well stocked mini bar, nibbles etc.......Two minute walk to pretty much everything.
Looking forward to next time.

Room Tip: Over looking Central Station for the views......impressive building.
See more room tips
  • Stayed August 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TonyTravels262
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jwroenhorst, General Manager at Park Plaza Victoria Amsterdam, responded to this review, 1 September 2012
Dear TonyTravels262,

Reading that you loved your stay and find our staff to be superb is a pleasure to read! The attitude and character of our team members is a major part of the selection criteria. We appreciate our staff members who genuinely ‘make the difference’.

Your story has been shared with our staff and was highly appreciated! If you would like to share it with other, please feel free to visit our Social Media platforms, such as FaceBook. It would be nice to see your story published over there.

Once again, thank you for your review. I hope that you will have more time to enjoy your room upon your next visit.


Kind regards,

Jan-Willem Roenhorst
General Manager
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San Francisco, California
Level Contributor
64 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 21 August 2012

Being my second visit to Amsterdam I knew I wanted to close to the city center and the train station but didn't want a boutique hotel (I'm now of firm belief that a boutique hotel in Europe just means small and without ac). I stayed here for 2 nights with my gf on a recent holiday to Europe and we couldn't have been more pleased with this hotel. We were upgraded to an urban room on checkin as the room reserved wasn't quite ready. The urban room at the park plaza Victoria are in the west? wing and are thoroughly updated and modern. I would definitely recommend this versus the classic room theme. The bed was comfortable, the room was spacious (for Europe anyways) and the bathroom was clean. The only disappointment was the shower wasn't draining well, we never bothered to have it fixed and just dealt with it. The restaurant on the property was decent for breakfast. The drinks at the bar were expensive but not bad considering. This property has a great location being across front the train station, everything was within walking distance or an easy tram ride. The staff was friendly as well as the concierge. I'll definitely be staying here again on a return trip.

Stayed August 2012, travelled as a couple
Helpful?
Thank SoloTravlr_34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jwroenhorst, General Manager at Park Plaza Victoria Amsterdam, responded to this review, 1 September 2012
Dear SoloTravlr_34,

I am glad to read your review and to see that we have exceeded your expectations.

The rooms in the Urban-wing have been renovated in 2011 and please the modern day traveler. The rooms in the Victoria-wing integrate the concept of the building, a more classic appearance.

Unfortunately you did not report the drainage issue, we could have immediately taken action. Nevertheless this minor detail did not withhold you from having a very pleasant stay!

The breakfast offers a broad selection, offering something for every kind of guest. The freshness gives you enough energy to have a great start of the day, for business meetings or to discover the city of Amsterdam.

We look forward to your return visit.


Kind regards,

Jan-Willem Roenhorst
General Manager
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New York City, New York
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 20 August 2012

I stayed at the Park Plaza during my most recent visit to Amsterdam. I only stayed for one night, but given the location and amenities, I would have stayed longer. The staff members are friendly and speak when passing. Additionally, the upgraded room that I received (due to Club Carlson Gold status) was well-maintained and appeared to be renovated. The hotel is in good condition and rather large. I would definitely recommend this hotel and stay here again!

  • Stayed August 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank WKM1914
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jwroenhorst, General Manager at Park Plaza Victoria Amsterdam, responded to this review, 1 September 2012
Dear WKM1914,

Thank you for sharing your experience with others on TripAdvisor.

I appreciate you mentioning the fact that you would have stayed longer if it would have been possible.

The fact that you are a Club Carlson member gives you certain benefits which you earn whilst staying in one of our affiliated hotels.

Did you know that our hotel, and also Club Carlson, is represented on Social Media networks such as FaceBook? Please do not hesitate to visit it, there are great pictures and some nice stories of our guests posted.

Please notify me directly when booking a stay in the near future. I would like to thank you for choosing our hotel for yet another visit!


Sincerely,

Jan-Willem Roenhorst
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Park Plaza Victoria Amsterdam

Property: Park Plaza Victoria Amsterdam
Address: Damrak 1 - 5, 1012 LG Amsterdam, The Netherlands
Phone Number:
Region: The Netherlands > North Holland Province > Amsterdam > Centrum , Dam Square
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#80 Business Hotel in Amsterdam
#83 Luxury Hotel in Amsterdam
#86 Romantic Hotel in Amsterdam
#90 Family Hotel in Amsterdam
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Park Plaza Victoria Amsterdam 4*
Number of rooms: 306
Official Description (provided by the hotel):
Restyled! The historic Park Plaza Victoria Amsterdam offers 306 modern superior rooms, executive rooms and suites. The 164 new urban style rooms were completely restyled early 2011 and have a sleek, trendy and fashionable design. All rooms offer excellent facilities as you would expect from a four-star hotel in downtown Amsterdam. 306 rooms including 164 in new Urban Wing, 10 meeting rooms up to 150 persons, Boardroom and private dining possible, Restaurant, bar, brasserie with terrace, Directly opposite Central Station and parking, Fitness and swimming pool, WiFi (high speed). ... more   less 
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Also Known As:
Park Plaza Victoria Amsterdam Hotel Amsterdam
Victoria Hotel Amsterdam
Park Plaza Amsterdam
Amsterdam Park Plaza

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