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“Mediocre”

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Park Plaza Victoria Amsterdam
Ranked #132 of 371 Hotels in Amsterdam
Reviewed 2 August 2014

I stayed in last July for three days. Overall, the hotel is clean and staff are polite. However, my room was not cleaned one day. Food is okay but not great. Concierge didn't make dinner reservations when I asked for directions to a restaurant. Thus, I was turned away from that restaurant that evening. The lighting in the room was very dim. The major redeeming factor is its location and convenience to everything.

  • Stayed: July 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Park Plaza Hotels
Thank Pamela K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,175 - 2,181 of 3,905 reviews

Reviewed 1 August 2014 via mobile

Just got back from a weeks stay at this hotel with my husband.

From the moment we arrived the staff were so professional and friendly. Beautiful hotel with nice bar and restaurant and perfect for the location for the canals, museums, night life and more.

Would recommend this hotel to anyone planning a trip to Central Amsterdam.

Cost that little bit extra but worth every penny :)))

Stayed: July 2014
Thank Rologirl79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 July 2014

Park plaza - location is excellent . Opposite to central station of Amsterdam . Just 3 mins walk. The main areas are all close by . 10 to 15 mins walk
Hotel staff - courteous and helpful .
Rooms - very nice big sized rooms with good interiors .
Bathroom - very good
Breakfast - the hotel serves good breakfast . The variety is huge . There r many options for vegetarians as well. Good variety of fruits cheese to dig into .

  • Stayed: July 2014, travelled with friends
    • Value
    • Cleanliness
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Thank Shuchi5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 July 2014

I would recommend this hotel to everyone I know. The staff could not be nicer. The food for quality and presentation was excellent. From when we arrived to day we left we felt we were being looked after. The continental breakfast was a bit of a surprise because it included a cooked buffet and not just a cold buffet. We tended to stay around the hotel in the evening when we got back from touring, we felt really relaxed and looked after.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Park Plaza Hotels
Thank Helen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 July 2014

Hotel is located right opposite the Main train stationer (Centraal); but I did not think this hotel was value for money. The room was old, corridors did not smell fresh. The property seems quite old to me, which is fine, but I dont think they have undertaken the required renovation that was necessary to upgrade the hotel room, corridors, lifts or bathrooms. The staff though were friendly and helpful. The breakfast was elaborate and good.

  • Stayed: July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Park Plaza Hotels
Thank Nikhil737
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 July 2014

This place is great considering I have stayed in 4 different hotels in the area. Most definitely one of the best and the location is spot on, right by Red Light, right by dam Square and right by the central station. Near to boat tours, museums and trams and buses.

The staff who checked us in were friendly and very helpful. The bar area is clean and decent. Gym, pool and sauna is hygienic. The rooms are what you see on their site, clean, comfortable and secure.

Would 100% stay here with my friends and family

  • Stayed: July 2014, travelled with friends
    • Value
    • Cleanliness
    • Service
Thank Regular_UK_Traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2014

Stayed for a weekend in July - very convenient location, close to Centraal station, multiple tram and bus stops and many of the canal boat tours. Got an upgrade to an 'executive' room in the Victoria wing. It was a quirky room (#231) with loads of space and a bedroom on a kind of mezzanine level up a short flight of stairs, but the bed was too big, meaning you couldn't walk round one side of it, and had to clamber over the corner of the bed. Also the bed linen didn't fit, so the sheet just rucked up all the time exposing the undercover, and the duvet was bizarrely lumpy as if it had come off worst in a battle with a tumble dryer! All that being said though, had decent nights' sleep - ok temperature, not too noisy, and comfy bed, and the wifi was free, easy to set up and adequate. As some others have said, on entering the room there is a vaguely unpleasant musty/ drains smell, but once in the room, I didn't really notice it. Large free bottle of water each day was appreciated in the heat. Check in and check out were prompt and efficient. Didn't eat at the hotel - ate at several of the numerous cafés and restaurants nearby. Disappointing to get to my room on the first night and find dirty dishes on the floor outside. Overall, clean and tidy, with pleasant staff, and none of the issues were enough to complain about to management, and the convenient location would mean I would stay again, but suspect all efforts are going into the urban rooms, and the older ones are now looking quite tired.

  • Stayed: July 2014, travelled solo
    • Value
    • Location
    • Service
Thank allatseaSouthampton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Park Plaza Victoria Amsterdam

Address: Damrak 1 - 5, 1012 LG Amsterdam, The Netherlands
Phone Number:
Region: The Netherlands > North Holland Province > Amsterdam > Centrum , Dam Square
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#80 Luxury Hotel in Amsterdam
#80 Business Hotel in Amsterdam
#86 Romantic Hotel in Amsterdam
#90 Family Hotel in Amsterdam
Price Range: £165 - £370 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Plaza Victoria Amsterdam 4*
Number of rooms: 306
Official Description (provided by the hotel):
Restyled! The historic Park Plaza Victoria Amsterdam offers 306 modern superior rooms, executive rooms and suites. The 164 new urban style rooms were completely restyled early 2011 and have a sleek, trendy and fashionable design. All rooms offer excellent facilities as you would expect from a four-star hotel in downtown Amsterdam. 306 rooms including 164 in new Urban Wing, 10 meeting rooms up to 150 persons, Boardroom and private dining possible, Restaurant, bar, brasserie with terrace, Directly opposite Central Station and parking, Fitness and swimming pool, WiFi (high speed). ... more   less 
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Also Known As:
Park Plaza Victoria Amsterdam Hotel Amsterdam
Victoria Hotel Amsterdam
Park Plaza Amsterdam
Amsterdam Park Plaza

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