We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Never again” 2 of 5 bubbles
Review of Park Plaza Victoria Amsterdam

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Park Plaza Victoria Amsterdam
Ranked #132 of 362 Hotels in Amsterdam
Amsterdam
1 review
“Never again”
2 of 5 bubbles Reviewed 4 August 2014

At 9 I left short the room. When I came back at 9.30 the maid was in the room cleaning and she had thrown my personal things which I had in the bathroom in the trash can and my rucksack on the floor. It is impertinent to handle with a guess. My contract checkout time was 12, unless I checked out earlier Such a behaviour you sholud not except, no 4 stars, cheap behavior furniture worn out, handprints all over, not the money worth

  • Stayed July 2014, travelled solo
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Review collected in partnership with Easytobook.com

Helpful?
Thank Bärbel U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnnetteAdan, PA to the GM at Park Plaza Victoria Amsterdam, responded to this review, 7 August 2014
Dear Madam,

Thank you for taking the time to express your comments regarding your recent stay.
I was very dismayed to hear about the way you experienced your stay , which we highly regret. I have discussed this matter with our Executive Housekeeper to take appropriate action to prevent re-occurrence. This certainly does not detract from the obvious discomfort and inconvenience caused to you. Therefore please accept our sincere apologies. We would like to ask you to consider giving us a future opportunity to demonstrate to you the level of service and rooms we aim to provide to our valued guests.
Kind regards,
Annette Adan
Park Plaza Victoria Amsterdam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

3,586 reviews from our community

Traveller rating
    1,303
    1,286
    584
    245
    168
See reviews for
426
1,543
200
779
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (548)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
London, United Kingdom
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 4 August 2014

We have stayed here for a long week end and we enjoyed every days in this hotel. We were looking for a hotel well located in the center and we found the park plazza victoria on booking.com. It's litteraly in front of the train station, in the center of the city.

The service at the reception was professional and done in different languages. People at the desk were friendly and really helpful for any question you had on the city or for the hotel.

The room was a little bit small and old but was enough for a week end with a small reading area

The buffet breakfast was amazing and definitely worth it. We loved the gym as well, well furnished with the latest machines available.

I highly recommend it for professional trips, or leisure.

  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank Thiebaud S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amsterdam, The Netherlands
1 review
4 of 5 bubbles Reviewed 3 August 2014

Great location. Very good facilities. Tidy and clean. Spacious double room in the new 'urban' building. High standards of all service personell. Exceptional service, competence and support by the concierge desk.

  • Stayed July 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Park Plaza Hotels

Helpful?
Thank Bj�rn T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abu Dhabi, United Arab Emirates
Level Contributor
139 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
4 of 5 bubbles Reviewed 3 August 2014

The hotel is very conveniently located right opposite the central station, which is good both for internal transport like buses and trams and also for catching trains. It also a short walk from dam square. The hotel is huge and well maintained. Though located on a busy street, the noise does not disturb the interiors. The rooms were a complete surprise, very spacious unlike other hotels in Europe and quote modern and well maintained. Overall a great experience and would recommend it for anyone.

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank SonalCG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuwait City, Kuwait
2 reviews
5 of 5 bubbles Reviewed 2 August 2014

The location is great! Just in the center of everything. The staff was very friendly and extremely helpful. The room was clean and the bed was very comfortable. Best place to stay for a family city trip to Amsterdam. I would choose this hotel again for my next trip to Amsterdam.

  • Stayed July 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Park Plaza Hotels

Helpful?
Thank Deniz A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Natick, Massachusetts
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 2 August 2014

I stayed in last July for three days. Overall, the hotel is clean and staff are polite. However, my room was not cleaned one day. Food is okay but not great. Concierge didn't make dinner reservations when I asked for directions to a restaurant. Thus, I was turned away from that restaurant that evening. The lighting in the room was very dim. The major redeeming factor is its location and convenience to everything.

  • Stayed July 2014, travelled solo
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Park Plaza Hotels

Helpful?
Thank Pamela K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 1 August 2014 via mobile

Just got back from a weeks stay at this hotel with my husband.

From the moment we arrived the staff were so professional and friendly. Beautiful hotel with nice bar and restaurant and perfect for the location for the canals, museums, night life and more.

Would recommend this hotel to anyone planning a trip to Central Amsterdam.

Cost that little bit extra but worth every penny :)))

Stayed July 2014
Helpful?
Thank Rologirl79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Amsterdam hotels
Centrum
Art'otel Amsterdam
Art'otel Amsterdam
#31 of 362 in Amsterdam
4.5 of 5 bubbles 1,287 reviews
Centrum
Ibis Styles Amsterdam Central Station
Centrum
Inntel Hotels Amsterdam Centre
Show Prices
Show Prices
Show Prices
Red Light District (De Wallen)
NH Collection Amsterdam Barbizon Palace
Centrum
Hotel The Exchange
Hotel The Exchange
#113 of 362 in Amsterdam
4.0 of 5 bubbles 1,138 reviews
Centrum
INK Hotel Amsterdam - MGallery by Sofitel
Show Prices
Show Prices
Show Prices

Been to Park Plaza Victoria Amsterdam? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Park Plaza Victoria Amsterdam

Property: Park Plaza Victoria Amsterdam
Address: Damrak 1 - 5, 1012 LG Amsterdam, The Netherlands
Phone Number:
Region: The Netherlands > North Holland Province > Amsterdam > Centrum , Dam Square
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#80 Business Hotel in Amsterdam
#82 Luxury Hotel in Amsterdam
#86 Romantic Hotel in Amsterdam
#90 Family Hotel in Amsterdam
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Park Plaza Victoria Amsterdam 4*
Number of rooms: 306
Official Description (provided by the hotel):
Restyled! The historic Park Plaza Victoria Amsterdam offers 306 modern superior rooms, executive rooms and suites. The 164 new urban style rooms were completely restyled early 2011 and have a sleek, trendy and fashionable design. All rooms offer excellent facilities as you would expect from a four-star hotel in downtown Amsterdam. 306 rooms including 164 in new Urban Wing, 10 meeting rooms up to 150 persons, Boardroom and private dining possible, Restaurant, bar, brasserie with terrace, Directly opposite Central Station and parking, Fitness and swimming pool, WiFi (high speed). ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Odigeo, Priceline and Agoda so you can book your Park Plaza Victoria Amsterdam reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Park Plaza Victoria Amsterdam Hotel Amsterdam
Victoria Hotel Amsterdam
Park Plaza Amsterdam
Amsterdam Park Plaza

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing