We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“I will stay here again”
Review of Banks Mansion

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Banks Mansion
Ranked #8 of 373 Hotels in Amsterdam
Certificate of Excellence
Reviewed 23 May 2011

Of the places I have stayed in Amsterdam this is my favorite. I love that it's an "all inclusive" price - including high quality wireless internet connection. Breakfast was delicious (I love the omelets), the snacks in the lobby were just what I needed when I wanted a drink and a bite to eat. Even the minibar in the room is included. That of course means it is built into the price - but I like knowing what I am paying and not being charged for every little thing. I had a "deluxe canal view room" and it was on the smallish side - including the bathroom - which I expected given that it is a historic building. I think the modernization was nicely done. I was surprised by the comment below about worn furnishings and carpeting as everything I saw was lovely and new. Perhaps they are doing one room at a time and had not gotten to that room yet? In any event I loved my view, the sound blocking windows and the light blocking curtains. Good power outlets (often a problem in historic buildings but not in this one). Good selection of TV channels in English.

I found the front desk staff very helpful...even on my arrival day when they were short one person and very busy. Local residents who met me there for a meeting said they feel it is one of the best hotels in Amsterdam.
As others have pointed out the location is great. I love that this area of the canal is not a party zone so it's quiet enough to leave the windows open if you want, and quiet enough to sleep. It's very handy to the Tram. AND it's near the flower zone, and plenty of restaurants including Rembrandt Plaza. And walking distance to the museums and other areas of interest.
The staff helped me with booking a float and massage at Koan Float which is about 15 minute walk along the canal (highly recommend floating first and then the massage!). They helped me arrange a special dinner to take a group of people out. I bought tickets from them for me and a friend to go to the Van Gogh museum (a must-see fantastic museum) - and it saved us quite a long wait in line - we just arrived and went straight in. I also got a day pass for the transit system from the front desk. They helped me print boarding passes and one other document as well. I never found the slow elevator to be a problem. I just relax and go with it - it is a historic building and everything worked nicely as far as I could tell. My room was small - and the bed was probably a full or queen. If I had been there with my husband it might have felt too small... but since it was just me I spread out and was fine. Besides who wants to stay inside besides to sleep? This is such a spectacular city - I was out and about most of the time.

NOTE: If I was coming with my husband I would probably call ahead and confer with the front desk about room sizes as they are not all the same based on the person who said he had a huge bathroom (I did not!) And then I would spend extra if needed to get the larger room and bathroom.

When I wanted a break from my room I went downstairs and enjoyed the lobby (lovely selection of cold and hot drinks) which was really nicely decorated (looks like a real pro did the combination of colors and fabrics and shapes of chairs, tables and sculptures) or took a walk and savored the canal experience. Overall I loved the place and will definitely stay there again.

Room Tip: Talk with the hotel if you need a larger room
See more room tips
  • Stayed: May 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank CindyW_Texas_USA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (2,845)
Traveller rating
Traveller type
Time of year
Language
  • More languages

2,124 - 2,130 of 2,845 reviews

Reviewed 21 May 2011

Not the most inexpensive option, but worth it. Look for a deal here or on the hotel's web site. Located mid-way between, and easily walkable to, the historic center and to the museum district, close to the flower market and the hopping Rembrandtplein, and a 15 minute walk to the equally hopping Leidseplein and the restaurant district. Lovely and clever furniture, multiple languages on multiple HDTV channels, comfortable bed, and a huge bathroom with an extra-large tub (the Dutch are now the tallest people, on average, in the world). Only concern was some mold at the base of the shower stall. Sumptuous buffet breakfast (but watch out for the cut fruit, I'm afraid). Have the crepe-like pancakes,a Dutch specialty. In addition to breakfast, all-day coffee and drinks are included, and heavy hors d'oevres in late afternoon. The staff was great. I bought a large bouquet of tulips (so cheap at the flower market) to put in my room, and they gave me a large vase to put them in. I accidentally left my prescription sunglasses, but when I called in a panic a few hours later, they said, no worries, we've got them and will mail them to you in the US (for a fee). Highly recommended.

  • Stayed: May 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank lifeisforlearning
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 May 2011

Stayed one week at this hotel and it was terrific. The location was perfect. The rooms were very comfortable with great beds and terrific bathrooms. The breakfast was great with a much larger choice than many hotels. The man who cooks was always very nice and food was prepared perfectly. Every staff member works very hard and is always pleasant even when they are being treated badly.
My room was on the side of the hotel with the busy street and trams. I never heard any noise when the window was closed.

  • Stayed: May 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank zzzusa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 May 2011

After six nights at Banks Mansion I have to say it’s a split decision. I’ve just read a number of the good reviews here on TripAdvisor and agree with much of it. That said, I read most of the below average reviews and agree with almost all of them.

First, not trying to be mean but this is not by any stretch of the imagination a four star hotel. The size of the rooms alone make it three star tops. Don’t be overly swayed by “free” drinks and minibar. They’re included in the room price and the room price is slightly high for what they offer.

The positive: A very good location. Decent restaurants nearby. Walking distance to almost everything, minibar items, wine and liquor is included in the room cost, most of the staff is very very nice and helpful, OK beds and bedding, news available on the TV in several languages, free computer use if needed, complimentary map of Amsterdam, light blocking curtains and sound-reducing windows. A reasonable offering of breakfast items. Plenty of hot water. Safe in the room. Comfy lobby with ample seating, magazines and newspapers. All in all, OK.


The negative: Small rooms (even for Europe) and I really know what I’m talking about after nearly four decades of travel. The carpets and furniture show considerable wear. It has only one very slow elevator and filthy stairwells as an alternative - an issue at a totally full hotel. A tiny wardrobe closet with three hangars provided. Two shelves to unpack clothes. Barely room for a couple to store two suitcases and still move in the room. "Room Service" is practically non-existent. They serve three things. The lighting in the rooms is poor unless it’s daylight and the curtains are open. OK, so you get free wine and liquor – but we don't drink hard liquor and who wants to drink from open heaven knows-what-bottles of liquor in your room? The wine offered downstairs is free but very cheap quality. Our room was never properly cleaned. Not vacuumed once that we could see. My husband had to ask that it be dusted on the fifth day. I wrote my name in the dust on the desk! Likewise the bathroom sink was cleaned but never the floor. I left something on the bathroom floor to monitor if it would be cleaned up and as each day passed, dirtier and dirtier – the halls as well. I'm sorry to be critical but this is true.

The VERY negative: Be careful! Their booking policy as was experienced by a friend there at the same time who came from another city to meet us. She booked four nights at their “best buy” price (a 20 euro per night reduction for paying in advance) but had to change her plans before coming. No changes they said. Once there, it was obvious that they could rent the room for the two nights she wouldn’t be there. We all spoke with ***, one of the managers who was hostile and rude. It seemed to be a simple request: charge for the two nights she would be there with the 20 euro discount per night re-added to the room charges and then rent the other nights to someone else – hotel loses nothing. Still, the very nasty "duty manager" said no. She charged my friend for all four nights and rented the room again to others the last two nights. Double profit for Banks Mansion. I was surprised by their outright greed and unwillingness to be accommodating when they would suffer no loss at all. There is just no need for this. We would have understood no deals if they could not rent the rooms - but they did!

Room Tip: make sure you understand what you are booking
See more room tips
  • Stayed: May 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank Susan10536
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 May 2011

This was our 2nd stay at the Banks mansion our last was for our 5th wedding anniversary 2 years ago so another anniversary stay to coincide with Queens Day was always on the cards. We booked a canal view room again and we were allocated at corner view on 3rd floor, this room was larger than the room allocated on our last visit, it was clean bright and well maintained. We arrived at 9am on 29th April and were immediately given access to our room by the friendly and efficient reception staff, we were then allowed to have breakfast as it finishes at 1030 (11am on Sunday). You are given an excellent cooked breakfast which is another reason we returned here.

The minibar was reasonably stocked and replenished daily, as were the drinks decanters. The lounge at reception is like a living room it has a well stocked beer fridge although only Beck's, which was ok and a disgusting concoction called Hoegaarden Blond on offer, honestly it's like drinking partially diluted scouring powder, actually thats doing Ajax or Vim a disservice this stuff is that vile. An abundance of various wines, spirits and soft drinks is also available so no complaints from me apart from that rotten beer. Nibbles and cheese boards are occasionally offered as well.

Another bonus is the 2 desktop PC's in the lounge giving free internet and printer services.

Queens Day was brilliant yet again, its one giant carnival with everyone dressed in orange. The streets and canl sides were packed by 2pm as 800,000 visitors walked into the centre. Its a long day but the weather was good and it's great watching the various boats on the canals, some bedecked in variety of colours and others simply for partying, it's nigh on impossible to get on a party boat though. We were better prepared this time and made sure we had orange tops etc this time, although the hotel did give you a T shirt as well.

On 1st May we had our anniversary meal at the Saturnino Italian restaurant just around the corner from the hotel, its turn right as you leave the hotel, cross the road and turn immediately left at the travel agent/KLM office. The restaurant is about 300 yards along this street on the right. We can confirm that it's good reviews on Tripadvisor are well deserved.

The hotel is mostly used by US, Canada and UK guests so English is widely spoken and everyone is very friendly, we met some very nice people.

Just like previous reviewer MJBNY, whom I believe we had the pleasure of meeting, we would not consider anywhere else for a return to this lovely city.

  • Stayed: April 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank JoeandSandra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 May 2011

Ideally sited for exploring Amsterdam. Room clean & comfortable with free bar a bonus. Very comfortable bed & pillows & despite being ground floor, adjacent to busy street, very quiet. Comfortable hotel lounge with extensive free refreshments always available. Staff efficient, friendly & welcoming. Breakfast buffet good with broad choice of cold or hot food cooked to order. Check in & check out quick & efficient. Would certainly stay here again.

Room Tip: book early
See more room tips
  • Stayed: May 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank RoyHollis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 May 2011

I am honestly shocked by all of the positive assessments of this place. We ended up here because a change in onward travel plans required us to stay in Amsterdam an extra day, and after much searching, were told this was the only hotel room available in the city that night. For $450, we were told we would have a "deluxe" room, quietly situated away from the street. Upon arriving at the noisy intersection where the hotel is located (on a busy cross street with a tram line and many motorists on one side, the canal on the other) we were glad at least we would have quiet. The staff were pleasant but made a great big deal about the hotel's complimentary bar... great, we thought, until we saw what was on offer: in the room sat a bedside tray of spirits that had been decanted into large bottles labeled only with little plastic signs "whiskey" "gin", etc, as though one whiskey is equal to any other! Clearly the "free booze" is an attraction to many, as the lobby was full of sloshy pickled-looking folks sitting in the cheap and chaotically decorated lounge, imbibing liberally in the no-name booze. The room itself was barely bigger than the bed and reeked of smoke that had been doused in vast quantities of perfumed room-spray. The one tiny window opened onto a blast of noise from the street behind the hotel. The bathroom was as big as the room, but what good is that? Every surface was gross: vinyl wallpaper, "wood" laminate on all the furnishings, loud patterned carpets... everything the epitome of the cheapest hotel decor. After having spent three lovely days in a bright, airy and tastefully decorated canal house for half the price, the strange alchoholic-zombie funeral home feeling of this place was too much to bear. I decided to go on to Antwerp rather than spend another minute there, and left my travel companion who had to catch a train out of Amsterdam the next day, requiring him to stay. Honestly, if you have any modicum of taste or standards, there are many exquisite places to stay in Amsterdam. This is, appallingly, considering the price, NOT one of them.

  • Stayed: May 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
11  Thank CascadianP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Amsterdam hotels
Canal Ring (Grachtengordel)
The Toren
The Toren
#2 of 373 in Amsterdam
2,671 reviews
Canal Ring (Grachtengordel)
Ambassade Hotel
Ambassade Hotel
#4 of 373 in Amsterdam
1,177 reviews
Canal Ring (Grachtengordel)
The Hoxton, Amsterdam
The Hoxton, Amsterdam
#11 of 373 in Amsterdam
1,289 reviews
Show Prices
Show Prices
Show Prices
Centrum
Hotel Estherea
Hotel Estherea
#18 of 373 in Amsterdam
4,027 reviews
Canal Ring (Grachtengordel)
Pulitzer Amsterdam
Pulitzer Amsterdam
#10 of 373 in Amsterdam
863 reviews
Canal Ring (Grachtengordel)
Waldorf Astoria Amsterdam
Waldorf Astoria Amsterdam
#1 of 373 in Amsterdam
1,402 reviews
Show Prices
Show Prices
Show Prices

Been to Banks Mansion? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Banks Mansion

Address: Herengracht 519-525, 1017 BV Amsterdam, The Netherlands
Region: The Netherlands > North Holland Province > Amsterdam > Canal Ring (Grachtengordel) , Rembrandtplein
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Room Service
Hotel Style:
#6 Luxury Hotel in Amsterdam
#7 Romantic Hotel in Amsterdam
#16 Business Hotel in Amsterdam
Price Range: £176 - £337 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Banks Mansion 4*
Number of rooms: 51
Official Description (provided by the hotel):
Exceptional Hospitality Founded on the concept of personalization our goal is to ensure that everything about your stay suits you. The intimacy of the hotel allows for greater personal attention, incredible service and an eye for detail by our staff. As a guest of Banks Mansion, at any given moment you are entitled to enjoy all of the beverages and appetizers offered to you in "The Living" along with complimentary breakfast, complimentary private in-room bar, complimentary in-house movies, complimentary Internet-access in our business corner and 24/7 free premium WiFi. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda, Expedia, Odigeo, TripOnline SA, LateRooms, Hotels.com, Ebookers, Evoline ltd, 5viajes2012 S.L., Cancelon and HotelQuickly so you can book your Banks Mansion reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Banks Mansion Hotel Amsterdam
Banks Mansion Amsterdam

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing