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Banks Mansion
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Reviews (2,919)
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2,254
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All reviewsfree barliving roomall inclusive conceptall inclusive hotelpillow menucanal viewlounge areaflower marketevery afternoonwonderful hotelmini bar in the roomhome from homerembrandt squarebreakfast was excellentrain showerboutique hotelwalked everywhere
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1,797 - 1,802 of 2,919 reviews
Reviewed 30 May 2013

  • Stayed: May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Esther B, General Manager at Banks Mansion, responded to this reviewResponded 4 June 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 30 May 2013

I have travelled all over and have never written a review before but felt compelled to after staying at this wonderful hotel. The staff made the place feel so comfortable and they were so lovely to the children. The concept that everything is included is incredible, and the sweeties for the children very well received. Our rooms were lovely, the beds comfortable, the pillow menu great and the towels and showers lovely. The breakfast was amazing and really did cater for everyone in terms of food, drinks, and the variety on offer. You could have everything from a cooked breakfast, pancakes, fruit, yoghurt, cold meats,some beautiful dips, cooked to order eggs and French toast depending on your mood. The setting is superb and we walked all over with ease. We will definitely return..not the cheapest place to stay but in my mind well worth the money. Thank you very much for making out time there so special.

Room Tip: We did not stay in a canal view room but room 210 was lovely.Not the best view in the world but we spent so little time in it that it was not an issue. I would think that the canal view rooms would be beautiful. 211 was fine if not a it dark due to being at the back but still fine for our needs.
  • Stayed: May 2013, travelled with family
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1  Thank Mariad3271
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Esther B, General Manager at Banks Mansion, responded to this reviewResponded 10 June 2013

Dear family guests,

We are very grateful for your wonderful review! We are proud to hear that this review about your stay at Banks Mansion, is the very first time you ever wrote a review about a stay at a hotel! How great to hear that you like to share with other travelers all over the world, that you enjoyed all aspects of our total hospitality experience; the complementary drinks, snacks, the comfort of the rooms with the pillow menu, the breakfast, and many more!
Thank you for your kind words regarding the staff; we have shared your words with them, and all of us would be happy to welcome you and your children back at Banks Mansion; it would be our pleasure to make a future stay as memorable as this one!

With warm and kind regards,

Esther Boers
General Manger Banks Mansion

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 May 2013

The Banks Mansion is a winner. It's situated in an ideal location for walking everywhere. The most unique part of the hotel is its amenities. The included breakfast is incredible; there are eggs to order rather than the pasty scrambled eggs you get as part of most hotel breakfasts, extremely thin pancakes cooked in front of you that are "to die for" - more like crepes than the thick pancakes in the U.S. - fruit, a variety of breads, yogurt, cheese, herring or smoked salmon, cereal, juices, and breakfast meats. You select the type of coffee you want from a magical machine that does it all - regular, espresso, cappuccino, etc. The other amenity is the free appetizers and drinks. At 5:00 there is a table in the lobby filled with delicious cheeses and meats, as well as a selection of drinks that include wine, prosecco, beer, liquors, soda, juice, and sparkling and plain water - not to mention candies, sweets, nuts, chips, and salsa. After a long day of sightseeing, it was delightful to return to the hotel to snack and drink and discuss the day's events with other guests. While we were there, there was a contest regarding the best hotel in Amsterdam, and the Banks Mansion was one of three finalists. Several of the guests, including us, posed in special T-shirts, and ended up as part of a poster advertising this event.

The hotel staff are young, charming, and most knowledgeable about their city. They went out of their way to be hospitable and helpful.

The only problem I had with the hotel, and why I only gave it a 4 rather than a 5, was the lack of light in the bedroom. It was very difficult to apply make-up in the bathroom as there was only one small "high hat" above the sink. The bedroom had many lamps, but even with all of them on, the room could not be illuminated properly. There was also only one piece of tiny soap in the bathroom each day, rather than one for the shower and one for the sink. When I asked for additional soap, it was brought to the room immediately.

Our room, 310, had two extremely comfortable twin beds and the most cozy feather comforters. Even though our room overlooked a busy street with trams and buses, the windows kept the noise out. Our large windows opened up for a side view of the Herengracht Canal, which is lined with beautiful, elegant townhouses.

We had friends staying at the hotel with us and they loved it, as did all the other guests. I would highly recommend this hotel to my friends.

  • Stayed: May 2013, travelled as a couple
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1  Thank laureldg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Esther B, General Manager at Banks Mansion, responded to this reviewResponded 10 June 2013

Dear enthusiastic guests,

Thank you very, very much for your great review! It gives us great joy to read that you, your partner and friends have absolutely enjoyed all features of our full service concept – the breakfast including the live-cooking, all appetizers and drinks in the Living, the cheese table during the afternoon and evening in the Living, to name a few – you have described it all just perfectly! We are sorry to hear that you thought the room was not illuminated properly, but we are happy to hear that you did like your room regarding the view, bedding and quietness.
Thank you once again for your willingness to help us with our Dutch Hotel Award campaign! We can proudly say that we have achieved the Silver Award of the Dutch Hotel Award 2013 – thanks to all our supportive guests!

We are happy to have given you a great stay, we hope to be welcoming you again in the near future.

With warm regards,

Esther Boers
General Manager Banks Mansion

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Reviewed 28 May 2013

If you really want to enjoy Amsterdam, this is the perfect place. Just near the canal you walk directly in the lovely "Nine Streets" area with its special stores and nice terasses. You can rent the scooter of the hotel and see all the parks and different hot spots. If you want to take a rest, you can go for a pitstop at the lobby of the hotel and have a drink and something small to eat. All service of the hotel. THE perfect hotel in Amsterdam.

  • Stayed: June 2012, travelled as a couple
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1  Thank Catrin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Esther B, General Manager at Banks Mansion, responded to this reviewResponded 4 June 2013

Dear guests,

It is absolutely great to notice that you took the time to write this review, a year after you have stayed with us. We are absolutely grateful to hear that you haven’t forgotten about Banks Mansion! Thank you very much for that! We have changed our scooters into special wooden bikes by now; hopefully you will visit Amsterdam again in the near future, so you can experience a typical Amsterdam bike ride on our wooden bikes.

We are looking forward to be of your service again !


With warm regards,

Esther Boers
General Manager Banks Mansion

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 May 2013 via mobile

We just checked in, but i must say everything has exceded our expectations. The staff could not be more accamodating. The location is perfect. The amenities included in the room price are on par with a five star hotel. Thrilled we chose the Banks Mansion

1  Thank jcmg
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Esther B, General Manager at Banks Mansion, responded to this reviewResponded 4 June 2013

Dear thrilled guests,

We are delighted to hear that you already wrote a review just after checking in! Thank you for your great compliments regarding your exceeded expectations, the staff, all the amenities included in our ‘full service concept’ and for rating us a five star hotel!

We hope you have enjoyed the continuation of your stay, and we would be happy to be of your service once again!

With warm and kind regards,

Esther Boers
General Manager Banks Mansion

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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