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“10/10 never let's you down, don't look anywhere else”
Review of Banks Mansion

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Banks Mansion
Ranked #8 of 373 Hotels in Amsterdam
Certificate of Excellence
Reviewed 27 July 2013

Stayed with my wife for a weekend break

The staff where great as usual and the room overlooked the canal

The breakfast was gorgeous as usual and I never ate till 4pm it was so filling

Great hotel

Great staff

Great room and great location

Don't waste your time looking at other hotels

It's not cheap but you get what you pay for

Room Tip: Get a £7.50 travel card for the trams, it's a great way to seethe dam
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  • Stayed: July 2013, travelled as a couple
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Thank RagsLFC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Esther B, General Manager at Banks Mansion, responded to this reviewResponded 13 August 2013

Dear guests,

We are dazzled by your great review, thank you sincerely for taking the effort writing such great compliments about us! It is amazing to read that you have enjoyed your stay at Banks Mansion ‘as usual’. And thank you very much for your recommendation to others.

We are looking forward to your next visit!

With warm regards,

Esther Boers
General Manager Banks Mansion

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,682 - 1,688 of 2,844 reviews

Reviewed 27 July 2013

Great hotel in the heart of Amsterdam! The rooms are very nice and well appointed. The staff is very friendly and helpful. Excellent breakfast buffet each morning with basically anything you could want. The included drinks and snacks are a very nice touch. It seems that all of the guests congregate in the lounge late afternoon for drinks and a pre-dinner snack--it creates a nice atmosphere. Would definitely recommend this hotel.

  • Stayed: July 2013, travelled solo
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Thank kmm32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Esther B, General Manager at Banks Mansion, responded to this reviewResponded 13 August 2013

Dear Guests,

Thank you for the great and joyful review! It is great to read that you have enjoyed your stay at Banks Mansion. Thank you for the complements about the wonderful breakfast and the friendly and helpful staff. We are looking forward to your return at Banks Mansion.

With warm regards,

Esther Boers
General Manager Banks Mansion

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 July 2013

You get a relaxed and pleasant atmosphere at this centrally located hotel.
A pillow menu is offered but we were happy with the ones already selected for us. The shower also doubled as a steam room which was a lovely surprise. Spacious clean room and comfy bed made us have to drag ourselves away to undertake the cornucopia of things to do in this lovely city.
A huge choice at breakfast including smoked salmon, cold meats, cheese, fancy breads or full 'English' and fresh fruit, yogurts, juices etc etc had us full up for the day.
Our first trip to Amsterdam, and we were delighted with this hotel and the very pleasant helpful staff. We would certainly recommend to family, friends and strangers alike.

Room Tip: Ask for an L shaped larger room over looking the canal.
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  • Stayed: July 2013, travelled as a couple
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2  Thank Jo C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Esther B, General Manager at Banks Mansion, responded to this reviewResponded 13 August 2013

Dear guests,

How amazing only to read the heading of your review. We are delighted that you thought the staff was friendly and helpful, enjoyed the proximity to all the hotspots in Amsterdam and that you liked the room that much – that it was difficult to get out of the comfortable beds! Thank you very much for your recommendations to other travellers.

We hope we will be welcoming you back at Banks Mansion for your second trip to Amsterdam.

With warm and kind regards,

Esther Boers
General Manager Banks Mansion

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 July 2013

The location is perfect for both the old centre of the city and the canals - and it's right on a tram route, too - just three stops from the central railway station so it's really easy to get to.

The tram - and the main road - does make it a bit noisy, but the views from the canal front rooms are excellent.

Outstandingly friendly and helpful service from the multilingual reception staff, who all take a real pride in the hotel. They can sell tickets for shuttle buses, museums, etc - and offer umbrellas when it's wet.

Wifi is free, and very good even in the rooms. All drinks from minibar are free, as well as drinks in the lobby - and there are snacks, too - including bread and cheese in the early evening.

Breakfast is included - this was, I felt, a slight disappointment. There's someone cooking omelettes and eggs to order, but this does make it a little slow, and the breakfast room felt dark and cramped. Perfectly nice, but not as outstanding as the rest of the hotel.

If I'm being picky, the room was a little small and the "art deco" furniture felt a bit cheap and 1980s.

But I'd stay here again if the price was right, without any hesitation - recommended.

Room Tip: Ask for canal view - I booked via Expedia and got a free upgrade.
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  • Stayed: May 2013, travelled solo
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2  Thank Geegesh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Esther B, General Manager at Banks Mansion, responded to this reviewResponded 14 August 2013

Dear guest,

It is fantastic to read that you have enjoyed your stay so much and that you have written this great review about it! Thank you for taking this effort. We are happy to hear that the staff has given you this great hospitality experience. It is also great that you enjoyed the location of the hotel in the middle of the old city with the beautiful canal district. We are sorry to hear that the breakfast room did not exceed your expectations, hopefully during a next visit you will think the breakfast was ‘as outstanding as the rest of the hotel’! Thank you for your recommendation to other readers of TripAdvisor.

We are looking forward to be able to welcome you again at Banks Mansion.

With warm & kind regards,

Esther Boers
General Manager Banks Mansion

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Reviewed 26 July 2013

Centrally located, this was a comfortable home away from home. The room, while on the small side, was quiet and relaxing. Despite being on the ground floor, next to a busy street, our room was quiet, leading to high quality sleep. Breakfast was very good - bountiful and healthy. Our favourite feature was the"living room" where hot/cold/soft and alcohol drinks as well as cheese and crackers were freely available to guests. It was really a pleasant place to relax and plan our next adventures. The hotel is within walking distance of top attractions such as Anne Frank House, Van Gogh Museum and Rijksmuseum. If you are a drinker, you'll be happy to know that there are free carafes of gin, vodka and rye in each room! The front desk staff were very helpful to our party of four. I think if our room had been higher, facing the canal, I might have scored the experience a 5.

  • Stayed: July 2013, travelled with family
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1  Thank PilviPilvi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Esther B, General Manager at Banks Mansion, responded to this reviewResponded 13 August 2013

Dear Guests,

We appreciate your lovely review, thank you very much for taking the time to write it! It is great to read that you have enjoyed your stay and all its features at Banks Mansion; with especially the complementary appetizers the Living – the perfect place to wind down after a day of activities in Amsterdam. We are glad to hear that our dubble-glazed windows made sure you had a quiet-night-sleep in the ground floor room. For a next visit, it might be a great idea to book a Double Deluxe Canal View room or a Canal View Executive Room, because then you will have a room with the view over the beautiful canal of the Herengracht.

We hope we will welcome you again in the near future!

With warm regards,

Esther Boers
General Manager Banks Mansion

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 July 2013

We stayed for 5 nights and we could not fault the hotel. When you book in the staff give you a little tour explaining they want it to feel like home as use the living areas as such. We did exactly that. There were newspapers, magazines, bar available 24 hrs with a great selection of spirits and cold drinks, every so often little treats were provided and late in the afternoon a cheese trolley was rolled out. The staff are great you really feel that they are there to help nothing is too much trouble you just have to ask. Our room was well appointed with a lovely shower / steam room with a great view of the canal from the top floor.
The location was perfect for us, it was close to the centre on a quiet road so it wasnt far from entertainment in the evenings but not so noisy when you were trying to sleep.
It was also within easy walking distance of the major museums and attractions. If I was returning I would have no hesitation in booking this hotel again, it seems relatively expensive but considering what you get I think it is worth the price.

Room Tip: Maybe ask for a coner room, ours was top floor corner and seemed larger than some of the rooms, I th...
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  • Stayed: July 2013, travelled as a couple
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2  Thank RikJo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Esther B, General Manager at Banks Mansion, responded to this reviewResponded 10 August 2013

Dear Guests,

Thank you very, very much for this “fantastic review”! We are delighted to hear that you exactly did what we always hope that all our guests will do during their stay: feel home away from home at Banks Mansion. It is great to read that you have enjoyed all the facilities in the Living, thought the staff was very helpful, loved your Double Deluxe room with Canal View and enjoyed the proximity to many great hotspots in Amsterdam!

We are looking forward to welcome you back at Banks Mansion in the near future!


With warm regards,

Esther Boers
General Manager Banks Mansion

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Reviewed 23 July 2013

I have stated here twice.Great hotel and well worth paying a little extra for a lovely bar.Just like being at home.Great breakfast and wonderfull location.Rooms little on the small side,but everything else makes up for that.

  • Stayed: November 2012
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Thank funfair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Esther B, General Manager at Banks Mansion, responded to this reviewResponded 5 August 2013

Dear Guest,

Thank you very much for your kind words; the title already makes our day! We are delighted to hear that you thought being at Banks Mansion felt like being at home; every day it is our main goal to make our guests feel at home! We hope to welcome you soon again for a third visit.

With warm regards,

Esther Boers
General Manager Banks Mansion

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Banks Mansion

Address: Herengracht 519-525, 1017 BV Amsterdam, The Netherlands
Region: The Netherlands > North Holland Province > Amsterdam > Canal Ring (Grachtengordel) , Rembrandtplein
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Room Service
Hotel Style:
#6 Luxury Hotel in Amsterdam
#7 Romantic Hotel in Amsterdam
#16 Business Hotel in Amsterdam
Price Range: £176 - £337 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Banks Mansion 4*
Number of rooms: 51
Official Description (provided by the hotel):
Exceptional Hospitality Founded on the concept of personalization our goal is to ensure that everything about your stay suits you. The intimacy of the hotel allows for greater personal attention, incredible service and an eye for detail by our staff. As a guest of Banks Mansion, at any given moment you are entitled to enjoy all of the beverages and appetizers offered to you in "The Living" along with complimentary breakfast, complimentary private in-room bar, complimentary in-house movies, complimentary Internet-access in our business corner and 24/7 free premium WiFi. ... more   less 
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Also Known As:
Banks Mansion Hotel Amsterdam
Banks Mansion Amsterdam

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