We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“ABSOLUTELY FANTASTIC PLACE!!!!!!!!”
Review of Banks Mansion

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Banks Mansion
Ranked #9 of 372 Hotels in Amsterdam
Certificate of Excellence
Reviewed 25 January 2014

WOW! WOW! WOW! I have stayed at several Ritz-Carlton resorts all over the United States and I can tell you categorically that the service at this facility wipes the floor with the Ritz-Carlton!

I did a lot of research on hotels in Amsterdam. Sure there were the Hilton's and Marriot's and all that usual stuff, but I didn't want to pay $200-300 a night for small and boring and normal.....so when I found the Banks Mansion I thought it would be a nice change. From the moment we walked in and were greeted by Wilhelm we knew we made the best decision. He greeted us and made us feel like part of the family. The "Living" is the name they give to the main lobby; there is a fire, loads of seats and sofa's and iPads, and a MAC computer, and magazines, and wine, and coffee, and beer and soda and other drinks and it is all part of the price. Each night at 5pm they offered cheese and crackers (my favorite) and wine to go with it. The "living" was a place that we spent many an evening in. It was just so relaxed. We had an awesome room on the fourth floor with a window that opened up over the street and the canal. The room had a coffee makers, four decanters of hard liquor, a DVD player and much more! The beds are super comfortable and we loved the room! The breakfast was to die for! Everything from omelets to scrambled eggs, granola, other cereal, yogurt, toast, fruit, waffles, bacon, ham, cheese, coffee, OJ, croissants. Oh it is not your typical "continental breakfast!" We LOVED the Banks Mansion and all the staff including Wilhelm and Loneka (sp? ) who were AWESOME and treated us as part of their family! When we return to Amsterdam we will 100% stay at the Banks Mansion! Do not hesitate to stay here! AWESOME!!!!!!!!!!!!!!!!!!

Room Tip: 4th Floor is a great choice!
See more room tips
  • Stayed: December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank Scousersharon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Esther B, General Manager at Banks Mansion, responded to this reviewResponded 10 February 2014

Dear Guest,

Thank you for this more than lovely review! It was a joy to read that you have enjoyed your stay this much.

We always try our service to be our flagship. To read that an experienced traveller could appreciate this makes us very happy.

We hope to welcome you again soon. And remember: for the best available rate and personal service always book direct via our website.

Again, thank you!

With warm regards,

Esther Boers
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (2,782)
Traveller rating
Traveller type
Time of year
Language
  • More languages

1,520 - 1,526 of 2,784 reviews

Reviewed 22 January 2014

Walking around the grachts of Amsterdam and what do you do alone?
So bring your significant other. I was there alone, and it was good, but would have been great with my spouse along.
I had booked a large corner room, free booze in the room and downstairs - However, when one is more focused on fitness it was perhaps not great with no gym... One can of course run around Amsterdam, but ...See my review of Marriott Amsterdam.

However, this hotel is close to great dining places, it's just plain nice walking around the grachts - watch out for bikes...
Breakfast is very good quality as always in Amsterdam top hotels.

Room Tip: Pick a larger room
See more room tips
  • Stayed: December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank June A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Esther B, General Manager at Banks Mansion, responded to this reviewResponded 30 January 2014

Dear Guest,

Thank you for this wonderful review. It was a pleasure to read.

We hope that we can welcome you again in the future and this time with a partner to make your stay even more special.

With warm regards,

Esther Boers
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 January 2014

This hotel is one of a kind in my experience. From free mini-bar drinks/snacks to lavish wine and cheese hour each evening, this stay was full of nice surprises. Location is central and pleasant. Room was comfortable though a bit quirky. A bit more storage space for suitcases and coats would improve functionality. Tram ran directly underneath our window, but soundproofing was adequate. We enjoyed view during day and uninterrupted sleep at night.

  • Stayed: December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank sjf2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Esther B, General Manager at Banks Mansion, responded to this reviewResponded 23 January 2014

Dear Guest,

Thank you for taking the time to write this review.

Although Banks Mansion is in the middle of the city of Amsterdam, which brings some noise with it, we are glad to hear that you had an uninterrupted night.

I hope we can welcome you again in the future. For the best personal service and best prices guaranteed please visit www.banksmansion.nl

With warm regards,

Esther Boers
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 January 2014

We have recently returned from a weekend stay at Banks Mansion and cannot praise this hotel enough. From the minute we walked through the doors the service was exemplary. Nothing was too much trouble and Joost on reception took great care on arrival to ensure that everything was perfect for us. On getting to our room our expectations were again surpassed. The room was beautiful, we had a pretty view of the canals and everything spotlessly clean. We also enjoyed the complimentary minibar, fresh nespresso coffee and thought the pillow menu was a great touch too. After a day of sightseeing we later returned to the hotel to find that we could enjoy a fully stocked bar with lovely cheeses, hams and artisan breads in the lobby completely for free...what a great idea!! And a perfect way to relax whilst deciding where to head out for the evening. Overall we cannot fault the Banks Mansion. A great team of staff, a great hotel and one of the comfiest beds we have ever slept in! We will definitely be back on our next visit to Amsterdam.

Room Tip: The Canal view rooms are great, perfect to complete the Amsterdam experience.
See more room tips
  • Stayed: January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Barbara D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Esther B, General Manager at Banks Mansion, responded to this reviewResponded 23 January 2014

Dear Guest,

Thank you for taking the time to write this wonderful review. It was our pleasure to read all these kind words. When a guest is satisfied and shares it with us and the world it always is heartwarming.

Next to all the kind words, the fact that you will definetly will be back during your next visit also makes us happy. Please reminder: Always book directly on www.banksmansion.nl for the best garanteed price available and the best personal service.

We hope to welcome you soon.

With kind regards,

Esther Boers
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 January 2014

We stayed here for 4 nights and had a great trip.

The staff were very helpful and professional.

The breakfast was good with great freshly cooked eggs.

The selection of cheese available in the evening was a really nice touch.

Stayed: January 2014, travelled as a couple
1  Thank Ben T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Esther B, General Manager at Banks Mansion, responded to this reviewResponded 9 January 2014

Dear Guest,

Good to hear you had a great trip in Amsterdam. Thank you for writing this review on your experience in the Banks Mansion.

The selection of cheeses that we serve every evening is a selection made on the Albert Cuyp Market, which is the most famous street market of Amsterdam. Holland is famous for it cheeses, so we always try to serve some of the best Dutch cheeses.

Thank you again for writing this nice review and we hope to welcome you again.

With warm regards,

Esther Boers
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 January 2014

We spent Christmas this year in Amsterdam - 23rd to 26th of December and stayed at Bank's Mansion. From the moment of our booking their service was exemplary - we were concerned that we would have problems finding restaurants with availability over the holiday but they provided a list of restaurants by email and offered to book our choice for us. Actually, we needn't have worried as, as guests returned to the hotel in the early evening they were solicitously greeted and asked if they had a restaurant booked for the evening or would like any suggestions or bookings made.
Our room was spacious and very well equipped - we didn't have a canal view but at this time of year it didn't bother us -dark evenings - but in the spring and summer I would ask on booking for a view over the canal. The bathroom was outstanding, huge shower with two shower heads and a great full length bath with handheld shower and masses of snowy white towels. Everywhere was spotlessly clean. Three decanters of spirits on a side table and water, soft drinks, mixers in the fridge along with a Nespresso machine all included in the service in your room.
Down stairs in the stylish,cosy lounge the same level of service is included in the price, with cheese and nibbles available at four o'clock each day (to my husband's delight even a bottle of port) and a full range of wines, drinks, coffees etc.available all evening.
Breakfast was excellent - and we particularly enjoyed the french toast and omelettes cooked to order in front of you. Again the service was outstanding.
The hotel is very well situated being roughly half way between the museum area and Dam Square. We caught a tram from Central Station virtually to the door (the stop after Munt) because we had cases, but for the rest of our stay we walked everywhere. There are lots of restaurants close by. Even though it was Christmas, and although not the Dutch main Christmas still a holiday, there was plenty to do - museums open and canal tours running.
The whole atmosphere of the hotel is really welcoming and the young staff offer a truly outstanding level of service - it is never obsequious but they obviously really want you to enjoy your stay.
We will definitely stay here again.

'

  • Stayed: December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Gaynor681
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Esther B, General Manager at Banks Mansion, responded to this reviewResponded 9 January 2014

Dear Guest,

Thank you very much for taking the time to write this review.

All those nice words makes us look back on Christmas time in the hotel. It was a warm time for us and we are very happy to read that you have also experienced it this way.

We hope to welcome you again in the future, during Christmas or an other time of the year.

With warm regards,

Esther Boers
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 January 2014 via mobile

What a phenomenal experience! From the moment we stepped out of the cab, we were treated like royalty. A nice cognac in our room, a delightful happy hour in the living room, good guidance on shopping and restaurants and the most comfortable bed on the planet. We will definitely stay here again!

Stayed: December 2013, travelled as a couple
Thank Rduckwo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Esther B, General Manager at Banks Mansion, responded to this reviewResponded 9 January 2014

Dear Guest,

Thank you for this phenomenal nice review!

We are glad that you would stay at Banks Mansion again and hope to welcome you in the future.

With warm regards,

Esther Boers
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Amsterdam hotels
Canal Ring (Grachtengordel)
The Toren
The Toren
#2 of 372 in Amsterdam
2,631 reviews
Canal Ring (Grachtengordel)
Ambassade Hotel
Ambassade Hotel
#4 of 372 in Amsterdam
1,127 reviews
Canal Ring (Grachtengordel)
Waldorf Astoria Amsterdam
Waldorf Astoria Amsterdam
#1 of 372 in Amsterdam
1,356 reviews
Show Prices
Show Prices
Show Prices
Centrum
Hotel Estherea
Hotel Estherea
#16 of 372 in Amsterdam
3,978 reviews
Canal Ring (Grachtengordel)
Pulitzer Amsterdam
Pulitzer Amsterdam
#11 of 372 in Amsterdam
788 reviews
Canal Ring (Grachtengordel)
The Hoxton, Amsterdam
The Hoxton, Amsterdam
#13 of 372 in Amsterdam
1,224 reviews
Show Prices
Show Prices
Show Prices

Been to Banks Mansion? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Banks Mansion

Address: Herengracht 519-525, 1017 BV Amsterdam, The Netherlands
Region: The Netherlands > North Holland Province > Amsterdam > Canal Ring (Grachtengordel) , Rembrandtplein
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Room Service
Hotel Style:
#6 Luxury Hotel in Amsterdam
#7 Romantic Hotel in Amsterdam
#16 Family Hotel in Amsterdam
#16 Business Hotel in Amsterdam
Price Range: £183 - £411 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Banks Mansion 4*
Number of rooms: 51
Official Description (provided by the hotel):
Exceptional Hospitality Founded on the concept of personalization our goal is to ensure that everything about your stay suits you. The intimacy of the hotel allows for greater personal attention, incredible service and an eye for detail by our staff. As a guest of Banks Mansion, at any given moment you are entitled to enjoy all of the beverages and appetizers offered to you in "The Living" along with complimentary breakfast, complimentary private in-room bar, complimentary in-house movies, complimentary Internet-access in our business corner and 24/7 free premium WiFi. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, TravelClick, Hotels.com, Expedia, Odigeo, Agoda, LateRooms, TripOnline SA, Ebookers, Cancelon, Evoline ltd, 5viajes2012 S.L. and HotelQuickly so you can book your Banks Mansion reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Banks Mansion Hotel Amsterdam
Banks Mansion Amsterdam

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing