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“Couldn't ask for a better hotel”
Review of Banks Mansion

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Banks Mansion
Ranked #9 of 365 Hotels in Amsterdam
Certificate of Excellence
Erie, Pennsylvania, United States
Level Contributor
51 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Couldn't ask for a better hotel”
Reviewed 27 May 2014

Banks Mansion is the perfect hotel for exploring Amsterdam. The location is unmatched. The accommodations are fantastic. The full service concept is a great addition to the friendly service and excellent location. The breakfast is great and the rooms are good sized and clean. I would recommend it to anyone looking for a great place to tour Amsterdam from. It is not a 5 star luxury property, so don't expect a Four Seasons. But you're not paying that price either! Highly recommended!

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank davec452
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Esther B, General Manager at Banks Mansion, responded to this review, 8 June 2014
Dear guest,

Thank you very much for taking the time to write a review about your recent stay at Banks Mansion. We are happy to read that you have enjoyed the location of the hotel; Amsterdam has so many nice spots to discover, and all of them are within walking distance from Banks Mansion. Thank you very much for “highly recommending” Banks Mansion to other travelers from all over the world when they will be in Amsterdam.

We would be happy to welcome you back in the near future!

With warm regards,

Esther Boers
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (664)
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brooklyn
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 26 May 2014

Everything about our stay was perfect. This is a great hotel in the middle of Amsterdam. We walked everywhere and we're in our 70's. Breakfast couldn't have been better, more abundant. Desk was always helpful and cheerful. Late afternoon buffet completely generous. Free wine, coffee, bottled water. Quiet.The pretty perfect Amsterdam Hotel.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank joanart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Esther B, General Manager at Banks Mansion, responded to this review, 27 May 2014
Dear guest,

Thank you for this great review.

We are looking forward to welcome you again. To make sure you will receive the best available rate and best personal service please book direct via our own website.

With warm regards,

Esther Boers
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, England
Level Contributor
59 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 24 May 2014

Location is very central. Easy walking to all the main attractions. Staff are very friendly and helpful. The hotel adds little touches like free drinks in room, a free self-serve bar with snacks, coffee, soft drinks, beer and wine in the lobby. Free cheese and selection of sausages at tea time in the lobby. Several iPads to use in lobby. Breakfast is included, with omlette/pancake chef and excellent fresh breads, cheeses, fruit, and meats. Rooms are a little small but OK for a central historic hotel. No bath - we like a soak after a day walking, but no big deal really. Very clean. Comfortable beds. Deserves high Tripadvisor rating.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dekard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Esther B, General Manager at Banks Mansion, responded to this review, 27 May 2014
Dear guest,

What a wonderful review. Thank you very much for writing all these kind words.

We are looking forward to welcome you again. To make sure you will receive the best available rate and best personal service please book direct via our own website.

With warm regards,

Esther Boers
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
jerusalem
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 May 2014

I to Amsterdam for business and stayed at the Banks Hotel. The location is great - right on the water. The hotel is clean but the sheets smelled of smoke. The staff was helpful and nice to deal with. They clearly try hard and want you to be happy. I would stay in the hotel again.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank stesler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Esther B, General Manager at Banks Mansion, responded to this review, 27 May 2014
Dear guest,

Thank you for taking the time to write this review. It is good to read that you enjoyed staying at the Banks Mansion.

We would love to welcome you again in the future. For the best available rate and best personal service I can advice you to always book via our own website.

With warm regards,

Esther Boers
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Seattle, WA
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 22 May 2014

This beautifully run boutique hotel lived up to all it's publicity and reviews. After a warm welcome we were shown to a modern, well appointed room facing the canal. The bathroom was clean and spacious and the air conditioning worked perfectly. All consumables in the room, including wine and hard liquor, are on the house. In the lobby there is, also gratis, an extensive cheese offering at 5 pm as well as other drink and snack service throughout the day. Breakfast, also included, is ample and delicious. The staff was always ready to assist with dinner reservations, directions, and recommendations. To sum it up, this is about as good a small hotel as any we've enjoyed in many years of travel.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank herbinseattle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Esther B, General Manager at Banks Mansion, responded to this review, 27 May 2014
Dear guest,

Thank you for writing this beautiful review. It is much appreciated.

We hope we can welcome you again at the Banks Mansion in the future.
For the best available rate and best personal service I can advice you to always book via our own website.

With warm regards,

Esther Boers
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Francisco, California
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 21 May 2014

We just completed our second stay at the Banks Mansion in Amsterdam (4 nights).

This hotel is just great! From the friendly staff, to the clean comfortable rooms, to the "living room' (aka lobby), to the fast Wifi, this hotel "gets it." The staff is very friendly. The breakfasts are wonderful. And the lobby is stocked with free wine, beer, coffee, soft drinks and juices.

We just love staying at this hotel, and look forward to a future return visit.

To everyone at the Banks Mansion: Thank you!!!

Room Tip: A great choice for Amsterdam.
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Steven C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Esther B, General Manager at Banks Mansion, responded to this review, 27 May 2014
Dear guest,

Thank you very much for this wonderful review about your second stay at Banks Mansion.

We of course enjoy having you as our guest and we hope to welcome you again in the future. For the best available rate and best personal service I can advice you to always book via our own website.

With warm regards,

Esther Boers
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Amsterdam
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 20 May 2014

We booked the night before with booking.com and it had 1 available double room left so we booked it. On arrival we found out sadly that another couple had booked it at the same time. We were greeted by Willem who was very welcoming and told us the problem. The great thing was rather than being left disappointed the hotel had arranged for us to stay in the Albus hotel 3 doors away and had upgraded our room to a suite. We still could use all the facilities at the Banks Mansion and have breakfast there. The booking error was well handled and we had a lovely overnight stay. Willem catered for all our needs as did all the people at the Albus, there are many city hotels out there that could learn a lot from these teams they were all super.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
3 Thank James G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Esther B, General Manager at Banks Mansion, responded to this review, 27 May 2014
Dear guest,

Thank you very much for taking the time to write this review. We find it a great compliment that you experienced a inconvience solved properly. We have passed on the compliments to our neighbours.

We would love to welcome you in the future so that you can also experience a night in the Banks Mansion. For the best service and best available rate I can advice you to book via our own website or call the hotel.

With warm regards,

Esther Boers
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Banks Mansion

Property: Banks Mansion
Address: Herengracht 519-525, 1017 BV Amsterdam, The Netherlands
Region: The Netherlands > North Holland Province > Amsterdam > Canal Ring (Grachtengordel) , Rembrandtplein
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Room Service
Hotel Style:
#6 Luxury Hotel in Amsterdam
#7 Romantic Hotel in Amsterdam
#16 Family Hotel in Amsterdam
#16 Business Hotel in Amsterdam
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Banks Mansion 4*
Number of rooms: 51
Official Description (provided by the hotel):
Exceptional Hospitality Founded on the concept of personalization our goal is to ensure that everything about your stay suits you. The intimacy of the hotel allows for greater personal attention, incredible service and an eye for detail by our staff. As a guest of Banks Mansion, at any given moment you are entitled to enjoy all of the beverages and appetizers offered to you in "The Living" along with complimentary breakfast, complimentary private in-room bar, complimentary in-house movies, complimentary Internet-access in our business corner and 24/7 free premium WiFi. ... more   less 
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Also Known As:
Banks Mansion Hotel Amsterdam
Banks Mansion Amsterdam

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