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“Nice and clean”
Review of Hotel Citadel

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Hotel Citadel
Ranked #108 of 365 Hotels in Amsterdam
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870 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (62)
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English first
San Diego, California
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 19 November 2013

happy we stayed here, nicely decorated, clean, friendly staff. it was a little cold, and to turn on the heat you basically had to move furniture which we werent going to do. we missed breakfast because we slept too late, as i am sure happens a lot in amsterdam! the staff were very helpful and friendly, let us borrow converters for our phones, etc. gave directions, overall very polite and clean. we were able to check in very early since our room was ready and had a nice room in the front of the hotel with a little balcony. i would stay again for sure.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank tarynk07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amsterdam
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 19 November 2013

This hotel is in a great location for a stay in Amsterdam. The staff were very pleasant and helpful and although the room was quite small it was adequate. I would definitely stay here again and recommend it to friends.

  • Stayed November 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
1 Thank Stewart P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
281 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed 16 November 2013 via mobile

I was amazed at how comfortable this hotel is. It has smallish rooms and bathrooms but they are well furnished and clean. Who goes to Amsterdam to stay in a hotel anyway?! You pays for what you get..
I would recommend this hotel to anyone who wants to be in the centre of town without spending huge money.

Stayed November 2013, travelled solo
Helpful?
2 Thank Duncan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leeds, United Kingdom
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 4 November 2013

We stayed here for one night, 1st till 2nd of november 2013 after adding an additional night to our minicruise. The hotel is 3 star and it was modern and clean. We stayed in a twin room which was exactly what you would expect, nice comfy bed a plasma television, nice size bathroom or should i say wet room. The room was clean and a perfect size for the two of us. My only bad point is there was no tea or coffee making facilities in the room which would of been nice. Breakfast is average, you have a choice of various cereals and breads, cold meats, eggs and cheese, yogurt and tea and coffee. There is no hot food which would have been nice after a night out drinking in amsterdam. The hotel is situated about a ten min walk from central station or you can get a tram and its just one stop down from central station. Its in perfect location to be able to walk to Dam square or the Red light district and lots of restaurants, bars and coffee shops just a 5-10 min walk. Overall had a pleasant stay at the hotel citadel and would stay here again.

Room Tip: The quieter rooms are round the back of the hotel.
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KirstyR378
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portland, Oregon
Level Contributor
16 reviews
3 hotel reviews
Reviewed 20 October 2013

This hotel has an excellent location in the old heart of the city. The staff are wonderfully helpful, but the rooms are tiny and not that clean. In our room we could either have a place for the suitcase or sit down, not both. Beds are just above a futon. Since this is a walking city, you cannot get a taxi to this hotel because it is only 5 or 6 blocks from the Central Station, even in the pouring rain. Would not stay here again, ever.

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Deborah A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stockholm
Level Contributor
43 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 8 October 2013

Hotel Citadel is an normal 3 star hotel. You get what you pay for. Small room, small bath room, cleaning could be better. There was an receipt from an pizza deliver company under my bed and I haden´t orderd any pizza.

The breakfast was average, only toasts and yogurt. The personal working in reception were gentile and service minded. I only had some problem on check in because they could´nt give me one bill of the total amount of the cost of my stay, but they had to bill me twice. But the total amount was the same so it was fine.

The location of the hotel is great. Close to the central station and walking distance to all attractions.

Amsterdam as a city is very beautiful. Try to visit other parts of the city then the Dam.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank KrilleofMarco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Citadel

Property: Hotel Citadel
Address: Nieuwezijds Voorbrugwal 100, 1012 SG Amsterdam, The Netherlands
Region: The Netherlands > North Holland Province > Amsterdam > Centrum , Dam Square
Amenities:
Bar / Lounge Restaurant Room Service
Hotel Style:
Ranked #108 of 365 Hotels in Amsterdam
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hotel Citadel 3*
Number of rooms: 38
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Ebookers, Agoda, Odigeo, Priceline, TripOnline SA, Cancelon, Evoline ltd, Hotel.de and HotelQuickly so you can book your Hotel Citadel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Citadel Hotel Amsterdam

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