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“weekend in Amsterdam”
3 of 5 bubbles Review of Hotel Citadel

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Hotel Citadel
Ranked #109 of 364 Hotels in Amsterdam
Amsterdam
1 review
“weekend in Amsterdam”
3 of 5 bubbles Reviewed 26 February 2014

the hotel is very well situated,in the heart of Amsterdam and not far from the railway station.The room was very little (one person) but comfortable and clean.Breakfast was excellent.
The only minus was ,that the desk gave us information that was not correct anymore about parking the car on a P+R outside the city centre.Their information is not up to date.However the desk people are very friendly.And overall,this hotel is a good choice for low budget travellers.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
Thank Hilde H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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854 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (62)
Date | Rating
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  • Danish first
  • Dutch first
  • English first
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English first
Nottingham, United Kingdom
Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 23 February 2014

My wife picked this hotel that we stayed in a few days ago and I'm glad she did. As others have said,it is in a super location between the station and Dam square so it is ideal.

The receptionists are very good and check in was quick and easy. The room and bathroom was nice and there was a huge large screen Samsung tv on the wall. Most of the channels are in dutch and I really liked the classical channel (brava nl klassiek). The bed was really nice and comfortable.

Breakfast was the usual continental breakfast with lots of bread,cheese and ham with cerials and jams. The receptionist (I don't know her name) was very helpful and we were able to leave our suitcase in a special locked room after check out so that we didnt have to take our suitcases everywhere with us in the 4 hours before we had to catch our coach to the ferry port.

There was only one thing that I found frustrating and that is the same as others have said about the wi-fi. It was strong in the reception area but weak where we were on the 3rd floor. We were trying to Skype our young son but the connection kept disconnecting and it was so annoying.

Other than that,it was a fine hotel and we are hoping to return to Amsterdam later in the year with our son and we would be happy to book the Hotel Citadel again. But please.....sort the wi-fi out.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Trevor M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, Texas
Level Contributor
3 reviews
4 of 5 bubbles Reviewed 19 February 2014

Wasn't hugely fancy, or anything, but I found it to be a good location. Close to the dam, veyr close to central station. And clean. The breakfast was good. Standard coninental. Few cheese, meat, bread, yogurt, etc. Shower was a little locker room feeling, but was clean, so I couldnt complain. Room was small, but comfortable. TV worked.
Biggest complaint was the internet was VERY on and off in the rooms. Useless at times, and would barely work most of the time. Occasional minutes of normal level of function. Lobby internet seemed completely fine though.
Front staff was friendly and gave me recommendations for dinner, etc., i felt very safe, and overall had a very pleasant night's stay.

  • Stayed February 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kchamrick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UK
Level Contributor
29 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 5 February 2014

Good hotel in a great location just a short walk from the main railway station and another short walk into the centre of Amsterdam, our room and facilities were both very good,breakfast continental but fine wi-fi was a bit limited on the higher floors, but all in all the hotel was a good choice.

Room Tip: Its a busy road outside so higher is probably quieter but affects the wifi
See more room tips
  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cjad30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johannesburg, South Africa
Level Contributor
151 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 bubbles Reviewed 30 January 2014

Great location, breakfast included however around 10am the breakfast room was quite crowded and the staff was very slow to arrange a table. I would suggest changing a type of the 'juice' being served as it was quite tasteless.
We stayed in a tripe room. The room was quite small for 3 people however cozy and warm. Great, spacious shower in the bathroom.
Overall, it was a great deal for the money we paid. Hotels in Ams tend to be quite expensive.

  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lc1602
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 23 January 2014 via mobile

Currently Staying In Citadel... It's The Perfect Location if you want to be in the thick of it.. Our Room Was Warm & Cosy!! All Staff Really Friendly Well Worth The Money!! We We're Worried Due To Some Very harsh reviews.. Everything is really close to the hotel Xxx

Stayed January 2014, travelled as a couple
Helpful?
3 Thank Missrachelwhite25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Citadel

Property: Hotel Citadel
Address: Nieuwezijds Voorbrugwal 100, 1012 SG Amsterdam, The Netherlands
Region: The Netherlands > North Holland Province > Amsterdam > Centrum , Dam Square
Amenities:
Bar / Lounge Restaurant Room Service
Hotel Style:
Ranked #109 of 364 Hotels in Amsterdam
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hotel Citadel 3*
Number of rooms: 38
Reservation Options:
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Also Known As:
Citadel Hotel Amsterdam

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