We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Wonderful hotel and amazing staff”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 13 more sites!
De L'Europe Amsterdam
Ranked #16 of 368 Hotels in Amsterdam
Certificate of Excellence
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Wonderful hotel and amazing staff”
Reviewed 28 February 2012

i do not often feel compelled to write glowing reports about hotels or the service that i have experienced although after our stay at the De L'Eroupe i really feel i should comment in the hope that others travelling to Amsterdam experience the same quality of service from the De L'Europe hotel as we did.

My boyfriend and i have just returned from the De L'Europe hotel. We have stayed in some of the best hotels in the world and i can honestly say that this hotel is one of the best we have ever stayed at. Not just due to the hotel but mainly the wonderful staff employed by the hotel. Nothing was too much trouble and everyone from our driver to the waiting staff had a unique quality of making you feel very special.

From the moment i booked the hotel the guest relations team were fantastic. Titta in particular was extreamly helpful. Titta organised a wonderful room that overlooked the river and was simply stunning. I received a pre booking form asking some basic information including what temp we would like the room and what pillows we would like. Not many hotels offer such options pre check in.

On our arrival at the airport our driver called my mobile to check we had arrived safely and to confirm where we were in the airport. He was waiting for us with a huge smile and a hand shake. It was a welcome start to a lovely weekend.

On arrival at the hotel we were greeted with the concierge manager who couldnt have been more helpful. We arrived quite early and were given a room to freshen up and change as our room would not be ready until a little later that day. This was such a lovely gesture as most hotels would only offer luggage storage! On returning to the hotel a little later that morning, Titta who i made the booking with came and personnally showed us to our room this again was such a lovely touch.

We were shown to our stunning room where rose petals were left on the bed and in the bathroom. All rooms have Ipads and docking stations adding that little extra comfort and facilities to the rooms. There was a welcome gift on our arrival of a bottle of wine on ice.

The food and service in each of the restaurants were faultless. Ralph from the Promenade is truly an asset to the De L'Europe hotel, his friendly nature and manner make you feel as if you have made a lifelong friend. The management team must have searched the whole of Amsterdam for such wonderful staff.

its very rare that you find a hotel that is stunning and has the staff to match but i can honestly say that from the moment we arrived we were treated like royalty.

My boyfriend and i look forward to visiting this wonderful hotel agian very soon.

Room Tip: Premier Dexule River View Room - Romantic Blue was stunning
See more room tips
  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank EvansSullivan1921
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

1,471 reviews from our community

Traveller rating
    1,116
    241
    75
    19
    20
See reviews for
232
730
69
200
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (329)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
London
Level Contributor
76 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 13 February 2012

After its recent complete renovation, De L'Europe is now one of the very best hotels in Amsterdam. Mixing classic traditional with modern contemporary, the result is stunning. The rooms are all themed in different colours, some rooms are blue, others red, grey or white. Our junior suite was blue with a magnificent view over the Amstel river. Free use of an Ipad in the room, free wifi and ipod docking station and a Nespresso Machine were all included. The white marble bathroom had underfloor heating, a huge bathtub and rainforest walk-in shower. We did not try the restaurants but the open-kitchen concept of the Brasserie was attractive and the red-themed lobby bar, which also does afternoon-tea, was slightly quirky but stylish.
There is a small gym and indoor pool with view over the canal downstairs. The traditional dutch Freddies bar seemed popular with non-residents as well.
An excellent choice next to Muntplein at the top of Damrak means you are within walking distance of almost anywhere in Amsterdam.

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank FirstTravellerLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 9 February 2012

We stayed at the Hotel De L'Europe in November right after they had finished their renovations and we were completely "wow"ed by the new look!! Due to a miscommunication on a previous visit, Titta greeted us at the front desk and even gave us a choice of rooms to stay in! We had a fantastic room with a view of the canals and a bottle of champagne was sent to our room as soon as we had checked in. The staff and service level are unmatched by the other hotels in the immediate area! The lobby is breath taking with its large chandeliers and huge portraits hanging on the walls. It exudes elegance and class and we just loved it! Titta, if you see this, THANK YOU for making our stay so memorable and enjoyable! We will be back!

  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Matthew W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hollywood, California, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 25 January 2012

Me and my friend loved our stay Hotel De L'Europe, The concierge Mr.Bronsveld planned each night beautifuly. They scheduled the best restaurants and places to go to aswell as put us on the guestlist to certain nightclubs. Everybody there was very friendly and helpful. This hotel is also in the center of Amsterdam. It was our first time in Amsterdam and it was the best New Years we've ever spent. The view of the canals from our room were very excellent.

  • Stayed December 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank George702
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Haarlem, The Netherlands
Level Contributor
8 reviews
Reviewed 22 January 2012

We visited Freddy's after spending a day in Amsterdam. It is a relaxed environment and a perfect place when you need to take a break from the adventures of Amsterdam. The view over the canal and Munttoren is simply stunning.
The cocktails are delicious! If you aren't sure about what to choose the staff can give you tips and you just might find a new favourite. The staff is social and friendly, providing excellent service. We had a lot of fun joking with the staff and will definitely come back!

Stayed January 2012, travelled as a couple
Helpful?
Thank emydo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, CA
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 19 January 2012

I recently stayed at the Hotel De L'Europe (January 15, 2012) and was totally wowed by my experience. It was my first time there and I was thrilled. The renovations are complete and it is gorgeous inside. The public spaces are beautiful (didn't have a chance to eat there since the restaurant is closed on Sundays and Mondays) but the bar is great as is the area where you can have tea. I was upgraded to a Junior Suite, a blue room overlooking the canal. It was a "clean room," which means everything was pristine and there was an air filter going 24/7. The bathroom had both a tub and a shower and a heated floor. The staff was very and welcoming (despite the fact that I showed up with just a backpack for luggage) and went out of their way to make me feel at home. Highly recommended. I have stayed at a lot of different hotels in Amsterdam - this is the best.

Room Tip: Worth upgrading to have a room overlooking the canal.
See more room tips
  • Stayed January 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DaydreamerJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Delft, The Netherlands
Level Contributor
168 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
Reviewed 17 January 2012

We went here recently and definitely want to return, it has a real cool retro feel to it. The prices are high for cocktails, but good quality. The only gripe I have is they weren't very happy when one of us ordered a cup of tea...but other than that I look forward to going back.

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank MattyboyLeiden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DeLeurope, Front Office Manager at De L'Europe Amsterdam, responded to this review, 19 January 2012
Your feedback with regards to your experience in Freddy's Bar is very much appreciated. Thank you for your overall positive response. Our award winning bar staff know indeed how to make a phenominal cocktail! Please accept my apologies if your request for tea was received in a less than gracious manner. Your feedback is taken seriously and addressed accordingly. We hope to welcome you back to Freddy's again soon for a cup of tea or one of our cocktails!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Amsterdam hotels
Canal Ring (Grachtengordel)
Waldorf Astoria Amsterdam
Waldorf Astoria Amsterdam
#1 of 368 in Amsterdam
1,239 reviews
Red Light District (De Wallen)
Sofitel Legend The Grand Amsterdam
Canal Ring (Grachtengordel)
Pulitzer Amsterdam
Pulitzer Amsterdam
#12 of 368 in Amsterdam
620 reviews
Show Prices
Show Prices
Show Prices
Canal Ring (Grachtengordel)
Andaz Amsterdam Prinsengracht
Canal Ring (Grachtengordel)
The Toren
The Toren
#2 of 368 in Amsterdam
2,534 reviews
Red Light District (De Wallen)
NH Collection Amsterdam Doelen
Show Prices
Show Prices
Show Prices

Been to De L'Europe Amsterdam? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about De L'Europe Amsterdam

Property: De L'Europe Amsterdam
Address: Nieuwe Doelenstraat 2 - 14, 1012 CP Amsterdam, The Netherlands
Phone Number:
Region: The Netherlands > North Holland Province > Amsterdam > Red Light District (De Wallen)
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Amsterdam
#6 Family Hotel in Amsterdam
#6 Spa Hotel in Amsterdam
#12 Luxury Hotel in Amsterdam
#14 Romantic Hotel in Amsterdam
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — De L'Europe Amsterdam 5*
Number of rooms: 111
Official Description (provided by the hotel):
In the heart of Amsterdam, in walking distance of the plush 19th century Museum Quarter, the pinnacle of sophistication and cultural bohemia with the Rijksmuseum, the Stedelijk Museum and Van Gogh Museum and with its prime location on the banks of the Amstel river, De L’Europe is synonymous with Dutch rich history. Since the first official opening in 1896, De L’Europe has been favored by Amsterdam’s elite and the hotel continues to attract the world’s most celebrated names. Experience and explore a unique entrée into the Amsterdam of yesterday and today by arriving at De L’Europe. Admire true replicas from the Dutch Masters like Frans Hals and Rembrandt van Rijn in the Promenade whereas replicas of Dutch Masters like Jan Steen, Johannes Vermeer and Floris van Dijck decorate the walls of the rooms and suites in the historical Rondeel building. Adjacent to the hotel, the suites at the contemporary Dutch Masters Wing offer a selection of modern colors that form the basis for replicas of Dutch Masters like Pieter Codde and Pieter Saenredam. Guests may enjoy culinary highlights at the two Michelin-star rated Bord’Eau Restaurant Gastronomique, the casual chic Hoofdstad Brasserie with an international twist and Hèt Terras, the city’s most popular Summer hotspot overlooking the buzzling city center of Amsterdam, complemented by exclusive wines from the private wine cellar ‘Les Caves De L’Europe’. Kick back and relax at the Amsterdam’s inspired gentlemen’s pub Freddy’s Bar to sample a traditional Heineken beer or sip on one of the signature cocktails. To complete your Amsterdam experience, indulge yourself with one of the bespoke beauty treatments at the Spa & Wellness ‘Skins Institute – De L’Europe’. Feel at home in an iconic 19th century treasure and be surrounded by cultural heritages while exploring a modern vibrant city. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Odigeo, Agoda, Ebookers, Priceline, Prestigia, TripOnline SA, Traveltool, S.L.U., getaroom.com, HotelQuickly, Evoline ltd, Hotel.de and Cancelon so you can book your De L'Europe Amsterdam reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
De l`Europe Amsterdam Hotel Amsterdam
Hotel De l Europe
De l Europe Hotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing