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“Super staff, terrific hotel”

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De L'Europe Amsterdam
Ranked #16 of 367 Hotels in Amsterdam
Certificate of Excellence
Philadelphia
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“Super staff, terrific hotel”
Reviewed 12 April 2012

We stayed here for our first trip to Amsterdam. As others have noted, it's a gorgeous property but what really made the trip memorable was the staff, especially the doorman Rene. The whole staff makes you feel you are, if not the only, then certainly the most important, guests.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PhiladelphiaEileen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,469 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (329)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
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  • Any
English first
San Francisco, California
1 review
Reviewed 7 April 2012

We just returned from a 4 day trip from Amsterdam and an excellent stay at the Hotel De L'Europe. We stayed in a one bedroom suite in the newly refurbished Dutch Master's Wing with a view of the Amstel. The suite's many amenities were impressive. Bose sound system (with IPOD hook up), a room IPAD, free Wi Fi (so refreshing not to pay for Wi Fi!), luxurious linens and an elegant bathroom. We very much enjoyed Hoofdstad Brasserie and Freddie's Bar. Most impressive was the staff. Many of the staff have been with the property for years and their commitment to excellence is evident. Each staff member went out of their way to make our stay more comfortable and to help with plans for each day, including hotel management who can often be found in the lobby ready with helpful suggestions and guidance. One of our best trips to Europe at one of the best hotels in Europe. We are already planning our next trip to the Hotel De L'Europe!!

Room Tip: Ask for a room with a view of the Amstel.
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  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lmhatch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oslo, Norway
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 April 2012

Stayed 3 nights in the Premium Deluxe Room with my family. Excellent room standard with iPad available at the nigth table and free WiFi. Delicious royal style bathroom. Staffs friendliness, hospitality and quick response to requests made the stay even better. Very nice breakfast served in the room.
Location at Muntplein is perfect with 5 min walk to Rembrandtplein.11 tram and bus lines halts just outside and connects you with all parts of the city.
Only drawback was the credit card bill I received back home, but it was worth it.

Room Tip: Ask for channel view.
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  • Stayed March 2012, travelled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Egil O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rome, Italy
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 1 April 2012

A very good location in the old city center with wonderful views to the Amstel. The entire hotel has been recently refurbished with good taste and comfortable solutions in the public areas. The equipment in the rooms is remarkable, with a very comfortable bed and bathroom. The friendly attitude of all the staff, from the doorman to the manager on duty is surprising. All our requirements were solved efficiently and promptly as one can expect in a five star hotel, but unfortunately too often the service received in de luxe hotels is a “four and a half” being generous in the qualification. Good quality food and excellent service for breakfast and dinner. Freddie’s Bar is a must to be visited.
I believe it is the best hotel in Amsterdam and no doubt it is in the select bunch of best hotels in the World. Bravo ¡¡

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank parker2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Provincetown MA
Level Contributor
105 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
Reviewed 25 March 2012

This property has been beautifully renovated in a very stylish yet elegant way. Our room overlooking the canal was fantastic and even came with an Ipad which we put to good use. The staff were fantastic. The pool and spa were spectacular and the location in the heart of Amsterdam made everything within walking distance. So why not a five star? The only area where we felt the hotel fell down was breakfast. Breakfast was included in our rate yet when we sat down the first morning we were told we could only order from one side of the menu and anything on the other side was extra. On this trip we stayed in 8 different hotels, all about the same cost, and this was the only property that limited breakfast choices. On top of that, the buffet that was set out was the most simple and uninteresting of all the hotels we stayed in. At this price point this is not what we expected. This is an easy fix and the only downside of this otherwise superb property.

Room Tip: Get a canal view room
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  • Stayed February 2012, travelled as a couple
    • Value
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Helpful?
4 Thank SteveTait
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 22 March 2012

An old world hotel right in the middle of Amsterdam. Nothing in the city was more then 10 minute walk from our hotel. The rooms were just re-done and very nice. Only bad thing I can say about this hotel, was in the am the staff was VERY loud in the hallway and woke my wife and I.

Otherwise, the only place to stay in Amsterdam.

Stayed March 2012, travelled as a couple
Helpful?
2 Thank Myron K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about De L'Europe Amsterdam

Property: De L'Europe Amsterdam
Address: Nieuwe Doelenstraat 2 - 14, 1012 CP Amsterdam, The Netherlands
Phone Number:
Region: The Netherlands > North Holland Province > Amsterdam > Red Light District (De Wallen)
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Amsterdam
#6 Family Hotel in Amsterdam
#6 Spa Hotel in Amsterdam
#12 Luxury Hotel in Amsterdam
#14 Romantic Hotel in Amsterdam
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — De L'Europe Amsterdam 5*
Number of rooms: 111
Official Description (provided by the hotel):
In the heart of Amsterdam, in walking distance of the plush 19th century Museum Quarter, the pinnacle of sophistication and cultural bohemia with the Rijksmuseum, the Stedelijk Museum and Van Gogh Museum and with its prime location on the banks of the Amstel river, De L’Europe is synonymous with Dutch rich history. Since the first official opening in 1896, De L’Europe has been favored by Amsterdam’s elite and the hotel continues to attract the world’s most celebrated names. Experience and explore a unique entrée into the Amsterdam of yesterday and today by arriving at De L’Europe. Admire true replicas from the Dutch Masters like Frans Hals and Rembrandt van Rijn in the Promenade whereas replicas of Dutch Masters like Jan Steen, Johannes Vermeer and Floris van Dijck decorate the walls of the rooms and suites in the historical Rondeel building. Adjacent to the hotel, the suites at the contemporary Dutch Masters Wing offer a selection of modern colors that form the basis for replicas of Dutch Masters like Pieter Codde and Pieter Saenredam. Guests may enjoy culinary highlights at the two Michelin-star rated Bord’Eau Restaurant Gastronomique, the casual chic Hoofdstad Brasserie with an international twist and Hèt Terras, the city’s most popular Summer hotspot overlooking the buzzling city center of Amsterdam, complemented by exclusive wines from the private wine cellar ‘Les Caves De L’Europe’. Kick back and relax at the Amsterdam’s inspired gentlemen’s pub Freddy’s Bar to sample a traditional Heineken beer or sip on one of the signature cocktails. To complete your Amsterdam experience, indulge yourself with one of the bespoke beauty treatments at the Spa & Wellness ‘Skins Institute – De L’Europe’. Feel at home in an iconic 19th century treasure and be surrounded by cultural heritages while exploring a modern vibrant city. ... more   less 
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Also Known As:
De l`Europe Amsterdam Hotel Amsterdam
Hotel De l Europe
De l Europe Hotel

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