A strange review, as we never managed to get to the hotel. In short, I had booked this hotel and my wife and I were truly looking forward to staying there for a very special wedding anniversary. I contact them before arrival, only to be told in a very brusque manner, that we were expected the previous day. I politely asked to be put through to Reservation Manager only to be told that the department was shut! 5* hotel shuts at 5.00pm? The next rude person was someone on the Front Desk who told me that the 2* MIchelin restaurant had nobody on duty to attend to my reservation.
Well by that time, this client was ready to cancel the entire reservation. Spoke with Duty Manager who took my cancellation, but did not seem shocked by the lack of care shown by his staff. We re-booked at another nearby hotel and I will review this hotel on our return.
- Official Description (provided by the hotel):
- In the heart of Amsterdam, in walking distance of the plush 19th century Museum Quarter, the pinnacle of sophistication and cultural bohemia with the Rijksmuseum, the Stedelijk Museum and Van Gogh Museum and with its prime location on the banks of the Amstel river, De L'Europe is synonymous with Dutch rich history. Since the first official opening in 1896, De L'Europe has been favored by Amsterdam's elite and the hotel continues to attract the world's most celebrated names. Experience and explore a unique entrée into the Amsterdam of yesterday and today by arriving at De L'Europe. Admire true replicas from the Dutch Masters like Frans Hals and Rembrandt van Rijn in the Promenade whereas replicas of Dutch Masters like Jan Steen, Johannes Vermeer and Floris van Dijck decorate the walls of the rooms and suites in the historical Rondeel building. Adjacent to the hotel, the suites at the contemporary Dutch Masters Wing offer a selection of modern colors that form the basis for replicas of Dutch Masters like Pieter Codde and Pieter Saenredam. Guests may enjoy culinary highlights at the two Michelin-star rated Bord'Eau Restaurant Gastronomique, the casual chic Hoofdstad Brasserie with an international twist and Hèt Terras, the city's most popular Summer hotspot overlooking the buzzling city center of Amsterdam, complemented by exclusive wines from the private wine cellar 'Les Caves De L'Europe'. Kick back and relax at the Amsterdam's inspired gentlemen's pub Freddy's Bar to sample a traditional Heineken beer or sip on one of the signature cocktails. To complete your Amsterdam experience, indulge yourself with one of the bespoke beauty treatments at the Spa & Wellness 'Skins Institute - De L'Europe'. Feel at home in an iconic 19th century treasure and be surrounded by cultural heritages while exploring a modern vibrant city. ... more less
- Reservation Options:
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- Also Known As:
- De l`Europe Amsterdam Hotel Amsterdam
- Hotel De l Europe
- De l Europe Hotel