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“A 2 NIGHT WEDDING ANNIVERSARY STAY”

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De L'Europe Amsterdam
Ranked #17 of 368 Hotels in Amsterdam
Certificate of Excellence
Sheffield, United Kingdom
Level 3 Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“A 2 NIGHT WEDDING ANNIVERSARY STAY”
Reviewed 4 April 2014

We stayed at the De l Europe at the end of feb 2014 for 2 nights for our wedding anniversary. We upgraded from a standard to a deluxe (cost £100) and on arrival we were upgraded to a junior suite overlooking the Amstel. I had also pre ordered a box of chocolates with a personal note and I was rather disappointed when these were delivered after we had been shown into the room, somehow losing the effect !. We had a curved sitting room (which had very poor lighting at night and an excellent bose sound system which could only pipe music into the bathroom and despite changing the volume on my ipad and on the unit the sound levels remained the same !) a large queen size bed with tv (sound intermittent at times) and a superb marble bathroom (which would plunge you into pitch darkness after a while if you stayed in there too long. The room was also very cold and we had to call reception to ask them to take the room heating off reception control and back to room control. Despite the technical mishaps the room was lovely. On the first night we sampled the cocktail delights of freddys bar which was enjoyable although on a Wednesday night the atmosphere was rather subdued. On our last night we treated ourselves to the 7 course taster menu in the bord'eau and whilst the bill was sufficient to pay for another wedding anniversary weekend it was an incredibly enjoyable experience, from the service, to the recommended wine, to the delight of each course. We also sampled the spa which had all the relevant facilities although the pool was rather small and my wife was disappointed that all available treatments were fully booked but that was our fault for leaving it late. All in all en enjoyable stay but the technical issues in the room knocked our rating from a 5 to a 4.

  • Stayed February 2014, travelled as a couple
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Helpful?
1 Thank SimonandNikki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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NJ
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 April 2014

Spent a week, but could easily live here. Beautiful suites overlooking the canal, amazing bathroom and a wonderful huge bed. The staff are more than just professional, they actually care and truly love their hotel and their city, and it shows. Don't miss dinner at Bord'eau, it's a once in a lifetime experience.

Room Tip: The Jr. Suite blue room overlooking the canal is plush and roomy.
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  • Stayed March 2014, travelled as a couple
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Helpful?
1 Thank EmKen09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dunblane, United Kingdom
Level 3 Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 30 March 2014 via mobile

This was our first time in Amsterdam and we chose hotel de l'europe. As it was my birthday we were given a room upgrade. The staff were very good, the concierge was a great help on finding us superb restaurants on both nights. The hotel, whilst beautiful and in great location, was, we felt, overpriced for b&b. (£350 prpn) There are other really great hotels that would be better value for money.
Overall a great stay in a lovely city.

Stayed March 2014, travelled as a couple
Helpful?
2 Thank Linsay G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 6 Contributor
166 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
Reviewed 18 March 2014

Small, old fashioned although brand new and beautiful rooms and bathrooms ! ( fab)
Staff extremely nice and helpful .
The rooms are very comfy and nice , the beds excellent .
The two ladies at the spa deserve a special mention for their professionalism, effectiveness , a great massage . And kindness
Location excellent too
We love being spoiled and hope to be back ..

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank elisabethle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuwait City, Kuwait
Level 5 Contributor
56 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 16 March 2014

they were so genurous and upgraded our room we were there for 9 days / honeymooners
the place is beautiful and the staff helpful and nice
and every thing was perfect
they even have there own bath product line :)
so clean so thoughtful
we loved every moment in our staying and it is close to every thing (laundry , cinemas , groceries ...etc)

  • Stayed August 2013, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Zanobdizer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, Engalnd
Level 6 Contributor
173 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
Reviewed 13 March 2014

A strange review, as we never managed to get to the hotel. In short, I had booked this hotel and my wife and I were truly looking forward to staying there for a very special wedding anniversary. I contact them before arrival, only to be told in a very brusque manner, that we were expected the previous day. I politely asked to be put through to Reservation Manager only to be told that the department was shut! 5* hotel shuts at 5.00pm? The next rude person was someone on the Front Desk who told me that the 2* MIchelin restaurant had nobody on duty to attend to my reservation.

Well by that time, this client was ready to cancel the entire reservation. Spoke with Duty Manager who took my cancellation, but did not seem shocked by the lack of care shown by his staff. We re-booked at another nearby hotel and I will review this hotel on our return.

Room Tip: Seems they have let the hype get to their heads! Just contrast this with Claridges in London or the...
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  • Stayed March 2014, travelled as a couple
    • Service
Helpful?
8 Thank Laurence L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DeLeurope, Manager at De L'Europe Amsterdam, responded to this review, 21 March 2014
Dear Sir,

It saddens me to read that we did not manage to meet your expectations over the telephone prior to your stay with us. Our Reservations Department does operate 'office hours' however the Front Desk is more than capable to attend most reservation enquiries.

The reason why you were not able to be put through to Bord'Eau restaurant is due to the fact that they are closed on Mondays. Our policy would usually be that we note down your contact details and get in touch as soon as the booking office opens again. On most cases our Concierge will be able to advise about availability however when the Bord'Eau approaches full capacity the Concierge does need to consult with the restaurant itself prior to confirming anything.

We do sincerely hope that we get to welcome you to the hotel in the not too distant future and I would like to invite you to make your arrangements through myself in order for me to personally overlook your stay.

Kind regards,

Jeroen Bronsveld
jbronsveld@leurope.nl
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brussels
Level 3 Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 11 March 2014

Stylish and classy hotel with a very good location, rooms are big, bathrooms are huge! My corner room was overlooking the canal, bed was very comfortable.
Staff is friendly, the Brasserie was just ok for breaksfast but better for lunch. Did not try the Bord'eau restaurant. The lobby and the bar are nice and it comes with a fumoir for cigar lovers.
So it may be pricey but if you can get a promotionnal rate for a canal room, go for it !

  • Stayed February 2014, travelled with friends
    • Value
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    • Service
Helpful?
Thank skyagent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about De L'Europe Amsterdam

Property: De L'Europe Amsterdam
Address: Nieuwe Doelenstraat 2 - 14, 1012 CP Amsterdam, The Netherlands
Phone Number:
Region: The Netherlands > North Holland Province > Amsterdam > Red Light District (De Wallen)
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Amsterdam
#6 Family Hotel in Amsterdam
#7 Spa Hotel in Amsterdam
#13 Luxury Hotel in Amsterdam
#14 Romantic Hotel in Amsterdam
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — De L'Europe Amsterdam 5*
Number of rooms: 111
Official Description (provided by the hotel):
In the heart of Amsterdam, in walking distance of the plush 19th century Museum Quarter, the pinnacle of sophistication and cultural bohemia with the Rijksmuseum, the Stedelijk Museum and Van Gogh Museum and with its prime location on the banks of the Amstel river, De L’Europe is synonymous with Dutch rich history. Since the first official opening in 1896, De L’Europe has been favored by Amsterdam’s elite and the hotel continues to attract the world’s most celebrated names. Experience and explore a unique entrée into the Amsterdam of yesterday and today by arriving at De L’Europe. Admire true replicas from the Dutch Masters like Frans Hals and Rembrandt van Rijn in the Promenade whereas replicas of Dutch Masters like Jan Steen, Johannes Vermeer and Floris van Dijck decorate the walls of the rooms and suites in the historical Rondeel building. Adjacent to the hotel, the suites at the contemporary Dutch Masters Wing offer a selection of modern colors that form the basis for replicas of Dutch Masters like Pieter Codde and Pieter Saenredam. Guests may enjoy culinary highlights at the two Michelin-star rated Bord’Eau Restaurant Gastronomique, the casual chic Hoofdstad Brasserie with an international twist and Hèt Terras, the city’s most popular Summer hotspot overlooking the buzzling city center of Amsterdam, complemented by exclusive wines from the private wine cellar ‘Les Caves De L’Europe’. Kick back and relax at the Amsterdam’s inspired gentlemen’s pub Freddy’s Bar to sample a traditional Heineken beer or sip on one of the signature cocktails. To complete your Amsterdam experience, indulge yourself with one of the bespoke beauty treatments at the Spa & Wellness ‘Skins Institute – De L’Europe’. Feel at home in an iconic 19th century treasure and be surrounded by cultural heritages while exploring a modern vibrant city. ... more   less 
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Also Known As:
De l`Europe Amsterdam Hotel Amsterdam
Hotel De l Europe
De l Europe Hotel

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