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“Marking down because of Internet security issues in lobby”

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easyHotel Amsterdam City Centre South
Ranked #193 of 374 Hotels in Amsterdam
GreenLeadersPlatinum level
Reviewed 18 February 2014

Room wise the hotel is very much "get what you pay for" and as this is exactly the easyHotel model, that's not a bad thing. Room was clean, and comfortable. The desk staff were excellent too. However, I have to warn any visitors that when your internet session logs out on the Mac in the lobby, it DOES NOT log you out of anything you have been using. I had 2 apps hacked as a result. I did point this out to management when I found out what had happened via email, but they ignored my feedback and I never even got a reply. So, be careful if using the internet facilities in the lobby. All I had was some joker sending messages logged on as me, but it could have been a lot worse.

  • Stayed: May 2013, travelled solo
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Thank weeboaby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Danny v, Front Office Manager at easyHotel Amsterdam City Centre South, responded to this reviewResponded 8 March 2014

Dear Weeboaby,

Thank you for leaving a comment on TripAdvisor.

We have discussed your comment regarding the internet at the MAC pc in the lobby and will try to prevend this from happening again.

On another note we are glad you enjoyed our comfortable rooms and helpfull staff.
We appreciate your business and we would like to welcome you back to stay with us in the future.

Best Regards,

Sanne Keesen
easyHotel Amsterdam City Centre South

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Reviewed 18 February 2014

First the plusses: - It's cheap. It's modern and clean. It's only 15 minutes from the city centre (plus five minute walk to 16 or 24 tram).
Minuses - they charge for everything so if you want a clean towel or tv then expect to pay.
the walls are thin so if your neighbour runs their tap be prepared to listen to it.
Don't care - the room is small but so what; you're there to sleep not luxuriate. If you want the Four Seasons pay for the Four Seasons.
I'm not going to complain as you are getting what you pay for. On my budget I'd probably stay there again.

Room Tip: I don't think there is such a thing there.
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  • Stayed: February 2014, travelled with family
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Thank darren s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Danny v, Front Office Manager at easyHotel Amsterdam City Centre South, responded to this reviewResponded 7 March 2014

Dear Darren S,

Thank you for leaving a comment on TripAdvisor.

We have discussed your comments regarding the noise in the rooms with our staff in order to prefent this from happening in the future.

You understand exactaly what easyHotel stands for.
We provide our guests with a basic room and charge for additional services separately so we can offer you a cheap rate so can save more money to spend in the city :-)

We hope we can welcome you back in Amsterdam in the near future.

Best Regards,

Tania Zia
easyHotel Amsterdam City Centre South

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Reviewed 18 February 2014

  • Stayed: December 2013, travelled with family
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Review collected in partnership with Easytobook.com
Thank Letizia C
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Danny v, Front Office Manager at easyHotel Amsterdam City Centre South, responded to this reviewResponded 5 March 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 10 February 2014

  • Stayed: February 2014, travelled with friends
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Review collected in partnership with BudgetPlaces
1  Thank Alison M
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Danny v, Front Office Manager at easyHotel Amsterdam City Centre South, responded to this reviewResponded 27 February 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 9 February 2014

We stayed here in 2012, the rooms were clean and tidy but very small and box like. Fairly good location if you don't mind travelling on the tram. Would not stay again as very basic but great as a stop gap.

  • Stayed: June 2013, travelled as a couple
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Thank Lynch44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Danny v, Front Office Manager at easyHotel Amsterdam City Centre South, responded to this reviewResponded 27 February 2014

Dear Lynch44,

Thank you for your kind words on TripAdvisor.

We hope to welcome you again at easyHotel Amsterdam in the future.

With Kind Regards,

Tania Zia
easyHotel Amsterdam City Centre South

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Reviewed 9 February 2014

Me and my friends admittedly wanted to budget on the hotel, and have a bit more beer money. So this hotel stood out as being well located, and very reasonably priced.

The room was very basic, but the bed was comfy and overall it was very clean.

If the TV in the room had worked free of charge, I would be inclined to rate this room higher.

  • Stayed: May 2013, travelled with friends
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Thank lauren h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Danny v, Front Office Manager at easyHotel Amsterdam City Centre South, responded to this reviewResponded 27 February 2014

Dear Lauren H,

Thank you very much for your review on TripAdvisor.

We are glad to hear that you enjoyed your stay with us and you liked the location of the hotel.
By charging the extra's separately we offer our guest the change to make there trip as expensive as the want so they can have even more beer money ;-)

We hope we can welcome you back again ithe future!

With kind regards,

Tania Zia
easyHotel Amsterdam City Centre South

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Reviewed 5 February 2014

If all you need is a clean, modern room, no frills, & pay only what you need, this is a good choice. Good ventilation & heating system. Well thought out model and well executed. Optionals such as Wifi and TV are well priced.

Room Tip: Rooms are great but hall somewhat stuffy and not up to rest of standards
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  • Stayed: January 2014, travelled solo
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Review collected in partnership with BudgetPlaces
Thank Thomas G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Danny v, Front Office Manager at easyHotel Amsterdam City Centre South, responded to this reviewResponded 23 February 2014

Dear Thomas G,

Thank your very much for your comment on TripAdvisor.

We are really happy to hear that you liked our concept!
By charging all the extra´s seperately we are able to offer rooms as cheap as we do.
Hereby we also give our guest the choice to make their stay as expensive they feel comfortable with.

It has been a pleasure to welcome you in our hotel and we hope to do it again in the future,

Kindest regards.

Tania Zia
easyHotel Amsterdam City Centre South

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about easyHotel Amsterdam City Centre South

Address: van Ostadestraat 97, 1072 ST Amsterdam, The Netherlands
Region: The Netherlands > North Holland Province > Amsterdam > De Pijp
Amenities:
Wheelchair access
Hotel Style:
Ranked #193 of 374 Hotels in Amsterdam
Price Range: £44 - £149 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — easyHotel Amsterdam City Centre South 2*
Number of rooms: 80
Official Description (provided by the hotel):
This unique concept hotel offers small, simple rooms in the vibrant De Pijp district of Amsterdam. Museum Square is less than a 15-minute walk from easyHotel. Guests book a room only, and can then choose extras for an additional charge, such as TV, Wi-Fi and cleaning.Private bathrooms with a shower are standard in the air-conditioned rooms at easyHotel Amsterdam. A remote for the flat-screen TV can be rented at the front desk, where guests can also pay for access to the Wi-Fi, if they would like. The modern, bright rooms have limited under-bed storage and one coat/suit hanger with hooks.The RAI Convention Centre is a 15-minute walk away. Amsterdam easyHotel is a 10-minute walk from the Heineken Experience. The nearest tram stop is 100 yards away on the Ferdinand Bolstraat. It offers direct services to Amsterdam Central Station via trams 16 or 24. Bus and tram tickets can be purchased at the front desk.The property has a 24-hour front desk, air conditioning, and snack and drink vending machines. ... more   less 
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