My friend and I booked this by looking at the (fake) pictures and didn't read up on the reviews :( As soon as we arrived we got a very unsafe feeling about the place. We have both travelled the world on a budget so weren't expecting much in terms of facilities but this was something else!
The "lobby" area was dirty and smelly and there was not another female on the premesis (we are solo female travellers). The staff (3 middle eastern guys) were stand-offish and not helpful and said we would have to come back later to check in.
After some discussion we returned that afternoon and asked to see the room in which we would be staying before we paid (cash upfront) for the 4 nights accommodation. The manager refused this, repeatedly saying it was not "custom" to him. He said we would only get what we paid for, so there was no need to see the room, which really made no sense! He said as a speical exception if we paid cash for 4 nights now and didn't like it, he would let us leave (!). I asked if we would be refunded and he said no. When I enquired about lockers he said just leave your things in the room and give me your valuables - totally dodgy! He then told us that he didn't want us to stay at the hostel anyway, and we could keep our money if we left - which we were happy to do! Even if it did mean finding another hostel without any notice! Pretty much would have rather slept outside.
The following day the manager apparently informed booking.com we had not shown up, and tried to charge us the full ammount.
We found a fantastic hostel down the road for only about 7 more euros a night - well worth it!!! When we told the receptionist there the hostel we had come from, he just shook his head...
This honestly almost ruined our holiday, please don't make the same mistake.
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