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“Really disappointing”

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Max Brown Hotel Museum Square
Ranked #120 of 365 Hotels in Amsterdam
Kingston upon Thames, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Really disappointing”
Reviewed 9 June 2014

I stayed at this hotel a few weeks ago for a week-end away with 3 friends. I chose it because of the great location and the good reviews. The online photos made it look great but they are very deceiving! It is a great location and on a good point the rooms were very clean, however the rooms were small and the reception area dark and lacking any atmosphere. The breakfast was so disappointing. The table wasn't very clean. And breakfast was served in the basement in a very dark and cramped room. There were no rolls or ontbijt koek which is a very traditional breakfast cake and usually delicious. For the money we paid for room and breakfast it wasn't worth good value!
The steps leading into the hotel were lethal! There were also some very noisy guests staying who were allowed to make as much noise as they liked into the early hours of the morning! I am afraid not a great experience and will not be staying again!

Room Tip: The twin rooms look bigger online then they were
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  • Stayed May 2014, travelled with friends
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Helpful?
1 Thank Lotta6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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birmingham
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 3 June 2014

A Good central location. The hotel is on a quiet road, on the nearest corner for the Rijksmuseum, and the Van Gogh museum, is also close by. The room was normal size for hotels in this part of Amsterdam, the beds were narrow, but comfortable. The reception & bar area is good with comfortable seating. The staff were very friendly and helpful, and one could get a drink in the early hours of the morning, "a plus". The breakfast room can be crowded, if you don't get down early. The food was ok for this type of hotel. When visiting Amsterdam in the future, we would stay here again!

  • Stayed May 2014, travelled with friends
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Helpful?
Thank MyBoy_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
96 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 28 May 2014

Stayed here a week with 13 year old daughter in tow. Hotel is within sight and walking distance of the Rijksmuseum and others although our focus was on this museum as it'd been virtually closed for a decade. It's also close to trams, good shopping, the large supermarket at the end of the park, and middle to lower end food choices depending on your hours and budget. The building itself is fine for mid-50s like us with stairs to lobby, 24 hour bar, and then lift to rooms. Our triple room was clean, serviceable and big enough. Facilities worked fine. Breakfast can be crowded if you arrive late and after our first morning where we'd flown from Sydney and were late, we opted to eat earlier and avoid the bottleneck in the morning. This is no different to many other hotels; it's often in the timing and the food quality and quantity was satisfactory. If you want fine dining, do what we did and eat at Aan de Pol or somewhere like this, where you will have the best and you will pay for it which is entirely as it should be. The real charm of this place is found in it's people. Without exception, they were across the detail of everything and if they didn't know, they found out. Their thoughtful and considerate help really made our visit enjoyable. We could have a coffee at 3 or 4 or 5 am in the morning and chat with any of the reception staff who were all sophisticated, witty and urbane. Great hotel for the purpose of our trip.

Room Tip: The higher the better.
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  • Stayed May 2014, travelled with family
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1 Thank Robert H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 28 May 2014 via mobile

The hotel was very nice, with a lovely quirky reception and bar. Staff were very helpfull and chatted and joked with us. Location is fab - just out of the city and a really nice upmarket area with designer shops.
The Rooms were small but you will find that in most hotels this price I have stayed in Amsterdam! Would recommend

  • Stayed September 2013
    • Value
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Helpful?
Thank Andrea S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheffield, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 23 May 2014

It looks like a wide variation in reviews for this hotel. My experience was very good. The location is fantastic and the staff friendly and helpful, with time to talk to guests. The room was clean and perfectly adequate for me. I was travelling light so more than one and more luggage and it might have felt cramped. When I was there (a Monday night) it was quiet inside the hotel and on the street.

I thought it was great value and I have stayed in far less comfortable hotels in Amsterdam. I would book again.

  • Stayed May 2014, travelled solo
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Helpful?
Thank enjoymytrips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Norwich, United Kingdom
1 review
Reviewed 19 May 2014

The Poet is ideal if you like being woken on successive nights by the jolly sound of drunken yobs singing and shouting throughout the small hours. If like me, you're a bit more boring and prefer to be asleep at 3 a.m., you should look for a hotel where this sort of behaviour is not tolerated by the management. Apart from that, it was adequate.

Room Tip: As far away from the bar as possible!
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  • Stayed May 2014, travelled with friends
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Helpful?
Thank Helen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kingston upon Thames, United Kingdom
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 19 May 2014

Only stay in this hotel if you need to visit the museums (Rijks and Van Gogh) as so close. Lethal steep stairs to pokey reception. No service from reception staff. Tiny rooms and only stay if in a couple or single as no room between twin beds at all ! Dark basement breakfast room serving below average food. Steep step access not suitable for elderly or infirm. Clean yes - smells of bleach everywhere. They charge for wifi use. Very pricey for what should be a low budget hotel !

  • Stayed May 2014, travelled with friends
    • Value
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Helpful?
Thank kldub
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Max Brown Hotel Museum Square

Property: Max Brown Hotel Museum Square
Address: Jan Luijkenstraat 40 - 46, 1071 CR Amsterdam, The Netherlands (Formerly TRYP by Wyndham Poet Amsterdam)
Phone Number:
Region: The Netherlands > North Holland Province > Amsterdam > Museum Quarter (Museumkwartier)
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Shuttle Bus service
Hotel Style:
Ranked #120 of 365 Hotels in Amsterdam
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Max Brown Hotel Museum Square 3*
Number of rooms: 65
Official Description (provided by the hotel):
Max Brown Museum Square settles down at the Museum Square, known by locals as the central hub of the city. Location is everything in a city like Amsterdam and the Museum Square, located South of the old city, has it al. You are just a block away from the world famous Van Gogh Museum, Stedelijk Museum and Rijksmuseum, escape outdoors to the Vondelpark where you can join locals for a lovely Picnic or go for some high end shopping in the PC Hooftstraat, van Baerlestraart and Beethovenstraat. The Museum Quarter (the neighbourhood around the Museum Square) is, despite all its touristic attractions, largely a residential neighbourhood with tree-lined streets and gorgeous 19th-century architecture. ... more   less 
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Also Known As:
Amsterdam Acro Hotel

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