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“Bed bugs infested hotel!!! Horrible experience!!!! Don't stay !!!!”
Review of Trianon Hotel

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Trianon Hotel
Ranked #365 of 374 Hotels in Amsterdam
Reviewed 6 June 2014 via mobile

Do Not book this hostel!!!!!!The only positive thing about this horrific place is it's location but with so many nicer places around it should hardly be counted in. The reception on the arrival demand a full payment from you ( preferably in cash ) before they give you the key to the room. That way you are already signing up for something that you don't know how it looks like. We booked a room with a double bed a month before the arrival and on our arrival they flatly told us that we are staying in a 6 bunk beds room no discussion. The room looks like a cell, old and horrible , disgusting bathroom , we cancelled it immediately on booking.com and went down to talk to the reception but the person in charge was 'magically gone' and we had to wait until the morning , in the morning a highly insensitive staff member told us that since the money was paid in advance he doesn't care if we cancelled it , they are not giving our money back and charging us the night we are not even going to stay. We told him we got bitten by bed bugs in the room and find it impossible to stay at their hotel , but he just laughed and said he can give us another room. Highly unprofessional , cheap service ( actually lack of customer service whatsoever ), ridiculous price for this dump of a place , and the whole place is infested by bed bugs and nothing is done about it. Very loud at night . A place for very young people that don't care about any type of hygiene and that come to Amsterdam for the sole purpose of getting stone. A 0/10. Truly a horrific and depressing experience!!! There are a lot of nice hotels around for a little difference in price and any self respecting person should not stay in this dump of a place !!!!

  • Stayed: May 2014
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5  Thank DarioandKsen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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168 - 174 of 793 reviews

Reviewed 25 May 2014

My partner and I stopped at this hotel as we visited Amsterdam as we are fascinated by its culture and heritage

Granted, our trip was low in cost but even so, one expects certain basics which are completely neglected by this hotel. The beds, the cleanliness (poor) and the lack of decoration I could cope with. However, the breakfast was beyond basic even for such a budget hotel. We were greeted with rusks and orange 'squash'.

Fortunately, our experience in Amsterdam over-shadowed the unpleasantries of the hotel and in no way influenced our desire to return to the beautiful city.

  • Stayed: June 2013, travelled as a couple
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3  Thank OneVirus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 May 2014

Moved rooms overnight without asking us, just lifted our stuff to another room when we were out and gave non warning whatsoever.


Hostel not a hotel, some poor graphics on the roof, moved to a room without a balcony bit, which was dissapointing as it was the only redeeming feature of the first room

  • Stayed: May 2014, travelled with friends
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Review collected in partnership with BudgetPlaces
3  Thank Daniel C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 May 2014

This hotel was perfect! Our room was a typical sized European room, which is fine because it was spotless and the bed was so comfortable I wanted to take it home with me. We had a corner room, so we had a great view of the Van Gogh museum, which is literally right down the street. Metro 5 and 16 are right next to the hotel as well and make it easy to get anywhere you need to in Amsterdam. The hotel staff was amazingly nice and helpful, and really helped us when we needed directions or an early taxi for the airport. The hotel was also very affordable and in a great neighborhood surrounded by great little shops and restaurants. The Van Gogh museum right down the street is also close to the Rijksmuseum, diamond museum,Stedlick modern art museum, and several other points of interest. There is a park right across from the hotel and Vondel Park is only a 10 minute walk away. Breakfast consisted of corn flakes, coffee, orange juice, breads, cheese, meats, boiled eggs, biscuits, and fruit cocktail and was very good. I really recommend staying here!

Room Tip: If you are able to get a corner room you are able to have great views of museumplein and great natur...
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  • Stayed: May 2014, travelled as a couple
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1  Thank meg m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 May 2014

  • Stayed: May 2014, travelled on business
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Review collected in partnership with Easytobook.com
3  Thank Narda M
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 14 May 2014

Very small space, though we had a standard room. Old curtains, poorly aired, so the room was very humid and soft. Breakfast is very poor, the hotel even doesn't have a toaster! Not worth money paid for the accomodation. Execellent location.
Best way to get to the airport - take bus 197 from Museumplein (stop juse near concertgebouw), takes 30 min (5eur) to get there.

  • Stayed: May 2014, travelled with family
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Review collected in partnership with Easytobook.com
3  Thank Екатерина М
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 April 2014

A yearly weekend trip lets us discover for once a bad hotel experience.

NEGATIVES:
- The breakfast! how can you serve bread and jam but not provide a toaster? I'm not a child and I don't like a jam piece. There is cornflakes, yogurt, tinned fruit, ham, cheese and salami (not exactly continental breakfast)
- No air conditioning in the bathroom.
- Not CLEANING the bathroom (it contained limescale and grime).
- Skin issues (having a mattress old as van gough himself)
- Not providing extra pillows.
- Having a headboard, so I don't smash my head off the windowsill

These can make a huge difference to the trip and also to a return to the hotel.

POSITIVES:
- Location is right next to the Van Gough museum.
- Supermarket across the tramlines.
- It is in a up market residential area.

I would recommend this hotel to travellers and students NOT COUPLES or FAMILIES. Having seen what other Amsterdam hotels can offer. We will not be returning to the trianon.

  • Stayed: April 2014, travelled as a couple
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Review collected in partnership with Easytobook.com
1  Thank C M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Trianon Hotel

Address: Jan Willem Brouwersstraat 3-7, 1071 LH Amsterdam, The Netherlands
Region: The Netherlands > North Holland Province > Amsterdam > Museum Quarter (Museumkwartier) , Museumplein
Amenities:
Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
Ranked #365 of 374 Hotels in Amsterdam
Price Range: £44 - £276 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Trianon Hotel 2*
Number of rooms: 52
Reservation Options:
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