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West Side Inn Hotel
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Reviews (2,055)
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Reviewed 11 April 2014

Found this place to stay on last minute.com and we were attracted as it was advertised as being averagely priced, a good location and helpful staff. All that greeted us on arrival was the average price. The place was impossible to find meaning we had to get a very expensive cab (€25) instead of the much more reasonable tram which later found was a 7 min walk away. The hotel is located in a residential area that I can only describe as the rough side of Basildon, Essex with high rise flats and dodgy looking blokes asking you for cigarettes. This was a world away from the picturesque Amsterdam canals we has expected! The staff were not unpleasant but not particularly helpful either as they didn't even provide a map of where hotel was and there are no trips available from the hotel. They were however able to give us a tram timetable and a very brief description of the location of Anne Frank's house. The hotel left a rather uneasy feeling especially for 2 young women travelling together-as this seems to be more of a favoured stop for men. The room on first impression was acceptable and slightly better than we hoped after the not so pleasant first impression the hotel gave. It appeared clean other than an odd tissue stain on the carpet and smell of toilets in the corridor. However there seems to be an issue with sewage system as every time we had been out for the day we came back to find all kinds of sewage (not just our own) had flown back up the pipes into the toilet bowl, not sure if this is just because we are on ground floor but it was not nice. Also every time our neighbours flushed their loo or showered it sounded like they were coming in with gushing water. Plus being on ground floor there was a herd of elephants above us for most of the evening. We did not eat in the hotel at all so could not give any review of breakfast services. On a plus side our beds were made up every day and clean towels provided. Also there are nice tulip beds planted outside.

  • Stayed: April 2014
    • Value
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1  Thank Danielle C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 April 2014

Stayed for 4 nights in April. Room was on the 4th floor but lift only went to third. On 3 of the 4 days the lift was not working, reported to reception each day. Room size was large with big windows along one side. However the view was to the back of another building less than 10 meters away! No air conditioning in the room. No tea / coffee / kettle / cutlery or spoons in the room. Room only tariff so cannot comment on food / service. Location is a bit far out from the centre and the hotel appears to be out of place in a residential area surrounded by high rise apartments and a main road flyover. Hotel is classified as a 3* and for + £50 each night I did expect a lot better.

  • Stayed: April 2014, travelled solo
    • Value
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Thank Gordon M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 March 2014 via mobile

My friend and I stayed here for 3 nights from March 5th. I was really pleased with this hotel, we got a cheap deal so obviously we expected it to be pretty basic. The room was clean, the bed felt a lot bigger than a double so that was a plus and we also had a small flat screen TV on the wall with a couple of English channels. The receptionists were all really helpful and advised us on the easiest ways to get around. The hotel is also about a 10 min walk from the tram stop so it was easy to get to Amsterdam square & central station where there are lots of bars, restaurants & shops!

Overall we very much enjoyed our stay here at the west side inn. I think for the price we paid it exceeded our expectations!

Stayed: March 2014, travelled with friends
2  Thank Tash32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
West-Side-Inn-Hotel, Guest Relations Manager at West Side Inn Hotel, responded to this reviewResponded 20 March 2014

Thank you for posting this review. We are glad to read you are really positive about the hotel and give us a 4 star review.
We are happy to read about your positive experience with the short distance to the city center, our breakfast and our rooms.
We hope you choose our hotel again the next time you will visit Amsterdam!
Kind regards
West Side Inn Amsterdam

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 March 2014

  • Stayed: March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 4 March 2014 via mobile

Stayed here at the weekend from Saturday to Monday. Room was clean and tidy and also had tv with UK channels. Food from the restaurant was good.
The only thing that let the room down was.the wet smelly carpet which stunk the room out and started going mouldy by the Sunday.

Stayed: March 2014, travelled with friends
Thank DavidHen2311
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
West-Side-Inn-Hotel, Guest Relations Manager at West Side Inn Hotel, responded to this reviewResponded 20 March 2014

Thank you for your positive review. So nice to read you had such a good time at our hotel.
We wil look into the matter about the carpet.
We hope you choose our hotel again the next time you will visit Amsterdam!
Kind regards
West Side inn Amsterdam

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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