On a whole I'd say this is an average hotel for slightly above average cost for what you get. There is an element of hostel about it with the vending machine giving tooth brushes and the rooms having very little facilities but it's reasonably comfortable and the staff are mostly quite helpful.
The beds are comfortable and large (we had a super king and our friends had twins). The rooms are mostly clean with wardrobe space, although only 2 coat hangers. There is food and drink available until late and the reception staff are friendly. The tv in the room is good and has plenty of channels for when you need a bit of relaxing time. There is a lidl near by and a tram not too far.
The bed sheets don't fit at all so are pretty pointless after a few seconds of being in it. There was large damp patches in the hallways, holes in the room carpets and plenty of fonts and marks over all the walls and ceilings. There are two lifts, one only goes to floor 3 and the other goes up to 4 but doesn't feel safe and has signs asking you to close the doors manually so it keeps working, plus it smells bad. Our AC didn't work and the fan we were given doesn't cool the room at all. The walls are paper thin and a lot of the doors on to the hall have big gaps under and above.
The location is quite far from the centre of Amsterdam but there is a tram about 5 mins walk away that will do returns for €7. The walk in through a long park is nice but takes at least an hour walking at a pace.
We had an unpleasant experience when out toilet broke and we were rudely told by a member of staff to just turn the water off at the stop tap every time we needed the loo.
Overall, I won't be back but it hasn't ruined our holiday , just made it less enjoyable than we had hopes for €485 for 5 nights.
- Official Description (provided by the hotel):
- West Side Inn Amsterdam is perfectly situated in the South West part of Amsterdam, next to the main highway the A10. Schiphol Airport, World Fashion Centre, World Trade Centre and RAI Congress Hall are only 15 minutes away. West Side Inn Amsterdam can easily be reached by public transportation or by car, which you can park in our own parking lot. ... more less
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- Also Known As:
- Amsterdam Hem Hotel
- Hem Hotel Amsterdam