Given that the main service which is expected is that room conditions should assist sleep and failure in this respect means that all of the hotel's positive aspects count for little. Room 1 was a double comfort room and behind a wall, there seemed to be a refrigeration unit which maintained a constant humming sound and sleep was difficult during each of our 3 nights. Next day, we twice mentioned our concern at reception and we asked for either another room or if the equipment could be switched off at night. We were offered a smaller room, which we declined, and we were told that someone would check the equipment. Reception staff were polite and appeared to be helpful. Phenny, was friendly and efficient when we booked in and also very helpful at breakfast . The room was clean and the bed was comfortable.Breakfast was sufficient and of good quality -- probably worth 10 Euros. The hotel is located in a quiet residential area; close to museums and ideal for the 16 or 24 tram -- Vondelpark is a 10 minute walk away. We would have been happy with this hotel except for the constant machine noise--- as it is we would not consider a repeat stay.
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