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vii06
London, United Kingdom

Hotel less Hostel

4.0 of 5 bubblesReviewed 18 Mar 2020via mobile
Although it states 2 stars I would give it a 4. I had a private room for 4, 2 single beds and a bunk, the room was huge and all essentials provided. Great locker system in room - bring a padlock! They even have lockers in reception, 8 euros for 24 hours; perfect If you want to leave your luggage after check out and have time to explore. It has a gaming area downstairs with a pool table and other board games. Didn’t use the kitchen but looked impressive. Vending machines in reception providing snacks and drinks.

Ideal location, Sloterdij train station just a 2 min walk and you can get a train into central in under 10 mins. Hotel can provide good travel cards or you can get from train station. A local supermarket right next to the station open from 7 till midnight selling all you need.

Down side; we were on the 8th floor and had no problem with sound coming from outside however if anyone next door to you is making the slightest noise it is vey loud.
Date of stay: March 2020
Trip type: Travelled with friends
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MEININGERhotels, Receptionist at MEININGER Hotel Amsterdam West City, responded to this review
Responded 30 Mar 2020
Dear guest,

Thank you very much for your awesome review. We are glad to hear that you felt satisfied with us at such extent and in so many aspects. Besides we also appreciate the fact that you found the hotel well located and connected.

Concerning your remark in terms of noise, our rooms are well isolated. Nevertheless, unfortunately sometimes is the case that a guest might be louder than normal. In that case, reporting the situation a reception is always of help. Our staff is prepared and ready to assist in this, or other matter.

Looking forward to welcome you on another opportunity, kind regards,

your MEININGER Amsterdam City West team

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 18 March 2020

Landed in Amsterdam to be warned by airport staff that everywhere was closed due to Coronavirus. Checked in to our hotel, was not advised of any closures. Later discovered their bar and kitchen were closed so no way of eating or even getting a cup of tea. When we complained politely, we said we understood however we felt we were entitled to ask for a partial refund, this was met with contempt by staff. No restaurants or bars were open we had nothing to do but walk around but made the most of our time by enjoying the sights. We came back to the hotel and were told that we could order food in which we did and bought some alcohol to have with our meal. One member of staff was extremely rude saying we couldn’t drink our own alcohol but as we said, your bars and restaurants are closed as are all in Amsterdam. We were told we could bring in our own food, surely we can have a drink with our food. We pointed out that all other guests had their own alcohol but this was overlooked. She then mocked us and told us that all the staff had been talking about us and said how disrespectful we were.
We spent both days out of the hotel trying to enjoy our time away, only coming back early evening to get a hot meal. We sat quietly talking, playing cards, we were not loud or rude. We ate or food and had a couple of alcoholic drinks but feel as the only British guests still there, we were insulted and victimised by this member of staff. This is a difficult time for everyone, we were stuck in a different country, with nothing to do, limited access to food and drink and felt the staff had absolutely no sympathy or leniency at all. To top it off the hotel was infested with mice, we photographic evidence of this.

Date of stay: March 2020
Trip type: Travelled with friends
3  Thank Bicesterspa
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MEININGERhotels, Receptionist at MEININGER Hotel Amsterdam West City, responded to this reviewResponded 30 March 2020

Dear guest,

Thank you for the time you took to leave us a review. We are very sad to hear about your experience with our staff; big part of their job is actually to help you with anything that you would like to know about the hotel and the city! We are certain that big part of our staff will make an effort to help our guests and make them feel comfortable at all times, so sorry to hear that this was not the case when you were here! We hope that you still enjoyed your stay and had the best impression of beautiful Amsterdam in spite of all current restrictions.


Sincerely,


the MEININGER Amsterdam City West hotel team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 March 2020 via mobile

We stayed here for four nights in March-February, and booked a five bedroom mixed to all sleep together. Once we got to the hostel it was much more “hotel” then hostel which wasn’t a bad thing, but we were split up into a room of four and one. This was pretty inconvenient for a spring break trip. You also had to pay 8£ for each locker if you arrived early, and as people from the states, we each had a large bag, therefor paid 40£+ in locker fees, due to early arrival. There is no option for an open baggage room par usual etiquette. Overall, very clean, private and easy to navigate the city from. You are on top of a public transit hub so don’t stress getting into the city, we bought the all transit pass and it was well worth it.

Date of stay: March 2020
Trip type: Travelled with friends
2  Thank Ally T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MEININGERhotels, Verkaufsleiter at MEININGER Hotel Amsterdam West City, responded to this reviewResponded 10 March 2020

Dear guest,

Thank you for taking the time to leave us your feedback on your recent stay with us.
We are happy to hear that you enjoyed our hotel and I would like to take this opportunity to explain that the MEININGER brand is designed for the basic needs of urban travellers.
As we are both a hotel as a hostel, combining the best from both, we do have some procedures that might not match the expectations of all of our guests. We do try to meet to all our guests their needs, but we also understand that it depends on personal expectations whether someone likes our concept.
Even though, we do hope that you still enjoyed your time in Amsterdam and we would be happy to welcome you back again in Amsterdam.

Kind regards,
Your MEININGER Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 March 2020

Pros: Good location. Very close to the train station as well as tram and bus. Restaurants and Supermarket very close to the hotel, which is very convenient. 20 minute ride to the city center by tram or bus. Good staff.
Cons: Crowded Hotel. Crowded and noisy reception at all times. Looked like an hostel. Pictures of the Hotel are deceiving, Rooms are a lot smaller than they look. I was a bit disapointed. Before check in and after check out you have to pay to leave your luggage, so I didn't like the fact to pay 3€ for each 2 hours for our bags. I understand that in such a big Hotel it is a easy way to make money. Small room for a family of 3.

Date of stay: February 2020
    • Location
    • Sleep Quality
    • Service
2  Thank sofiagR5474EX
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MEININGERhotels, Verkaufsleiter at MEININGER Hotel Amsterdam West City, responded to this reviewResponded 4 March 2020

Dear guest,

Thank you for taking the time to leave us your feedback on your recent stay with us.
We are glad to hear that you have enjoyed our location.
We are, as you saw, conveniently located between the airport and the city center. The adjacent Sloterdijk train station connects you with both in a matter of minutes.
As a mixed concept of hospitality, our guests are very diverse but we believe that everybody can enjoy their stay as long as some rules are respected. We are sorry to hear about your issues with our rental lockers and we hope to see you again in Amsterdam for your next trip.

Kind regards,
Your MEININGER Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 February 2020 via mobile

I was here with 4 Kids and it was the worst experience. The waiters stand and keep an eye onyou to re ind you take yo dishes in the mashine . And All the tales have that picture of a customer with plates the line at dish washing is longer than ever.
Terrible, NOT RECOMENDED FOR SMALL KIDS.

Date of stay: February 2020
Trip type: Travelled with family
2  Thank Roving794392
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MEININGERhotels, Verkaufsleiter at MEININGER Hotel Amsterdam West City, responded to this reviewResponded 24 February 2020

Dear guest,

Thank you for leaving us your feedbacks on your recent stay.
We could not be more disappointed by your comments and ask that you please accept our most sincere apologies for the issues you experienced during your recent visit.
It is always our goal to deliver exceptional service to all our guests and should we learn of any inconsistencies in the level of service, we are always eager to address them promptly.
We appreciate the time you have taken to alert us to your experience.
Thank you for reaching out to us and for your review.

Kind regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 February 2020

Brilliant location, one stop away on the train, we stayed with our 9 year old, we got travel passes and child went for around 1euro or something similar. Hotel was basic but clean and staff were helpful. We did Anne Frank museum which is a must, canal boat trips both at day and night and also ripleys believe it or not.

Date of stay: March 2019
Trip type: Travelled with family
2  Thank Vickie7harris
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MEININGERhotels, receptionist at MEININGER Hotel Amsterdam West City, responded to this reviewResponded 18 February 2020

Dear guest,

Thanks for taking the time to leave us your review.
Many thanks for leaving such positive feedback on your recent stay with us.
We are delighted to read how much your enjoyed your stay with us and you made the most of it.
It will be our pleasure to share your feedback with our team and we hope to welcome you back soon.

All the best,
Your MEININGER Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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