- Free Wifi
Great little hotel with canal right out the front door and you can hear the church bells. Located very near "The Anne Frank House' Has that European flavor. Steep narrow stairs, clean rooms and bathroom. Excellent continental breakfast. Staff very helpful. I would recommend this hotel anyone.
Viewed the hotel online, liked what I saw. I've stayed in different hotels in Amsterdam on several occasions. This one let me down the most. Single room was TINY! With my 3 bags on the floor beside the bed; there was no floor left! My view was of an old wooden shed, not a canal! Staff weren't willing to do anything with some small requests I had...
Three years ago we stayed at Hotel van Onna during our first visit to Amsterdam and we were blown away by the location, the room (in the attic), the view (canal & Westerkerk!), and especially the friendliness of the staff. This time, though the location still can't be beat, we were quite disappointed by the staff, the room, and the breakfast. We were surprised by the greeting of the man in the office - compared to our last visit there. Very unfriendly - almost bordering on rude - and seemingly annoyed at our arrival. The room was VERY small - even for only two people. We have traveled quite a bit about Europe so we understand that rooms run small but this room was challenging. The mattress was more like a cot and the towels (only 1 each!) were just sadly inadequate. The wall next to the window slanted out into the room so we had to remember to lean away from the wall to stop banging into it every time we walked around the foot of the bed. I got creative in the bathroom by turning over the trash can to use as 'counter' space and used the cleaning bucket left under the sink as a trash can. So happy though that staff left the squeegee in there for us to clean up the floor after our showers. On a positive note concerning the room, we had a lovely view of the canal and Westerkerk - hearing the bells that Anne Frank heard is uniquely Amsterdam. Lastly, the breakfast left a lot to be desired...8 (!) pieces of bread (not even lovely European rolls) for the two of us with only 2 pieces of ham/cheese. Another guest came in the dining room and asked for some juice and was told there was no juice - only coffee or tea. For as much as one pays to stay at Hotel van Onna, surely some juice could be provided. The location made it so easy to get around the city but I think if we return to Amsterdam we'll look into another place to stay. If the man in the office had been nicer and more welcoming, we could have overlooked everything else that was a little off about this stay and been more forgiving with the review, which I think is a fair one considering we have another visit at Hotel van Onna to compare it to.
The hotel is pleasant, beds comfortable, service good. I would have liked fruit for breakfast. I don't know how much more i have to say except that the location is good and service also....why do you oblige us to write so much?
Nice location, friendly & helpful staff, clean and tidy property. The beds were damn uncomfortable - the mattresses were too soft for my back. Eventually doublecheck that / ask for comfortable matresses as you move in and you may be fine.