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“Disappointing rooms”

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NH Amsterdam Centre
Ranked #137 of 372 Hotels in Amsterdam
GreenLeadersSilver level
Reviewed 20 July 2014 via mobile

This hotel is nearby restaurants and shopping but the parking is a big issue. The rooms are claustrophobic and very tired and gloomy. I will not stay there again unless it gets renovated.
The price is for a 4 star hotel but in my opinion this hotel is far from being near 4 stars.

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Tayseer m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
t_lebbink, Manager at NH Amsterdam Centre, responded to this reviewResponded 24 July 2014

Dear Tayseer m,

It is great to hear you found the hotel's location good, however we regret to read we were unable to meet up to your expectations with regards to the hotel rooms. Our sincere apologies.

We are glad to inform you we are currently updating our product, step by step. For example, we have already renewed all televisions, all hair dryers and the floors in 50 of our rooms.

We constantly aim to provide the best service and product possible for our guests and therefore we truly appreciate your comment.

We would be delighted to welcome you again in the future, so we can show you that we are most definitely able to meet up or even exceed your expectations.

With kind regards,
Tim Lebbink
Hotel Director

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912 - 918 of 2,654 reviews

Reviewed 18 July 2014

This hotel is basic but in a very good location. It is only 5 minutes from shopping street and bars and restaurants. Also very close is the canal trips, floatiing flower market and lots more to explore.The train station is also within wlaking distance (15-20 minutes). The rooms could be bit more updated but I didnt spend too much time there so it was no problem.
Breakfast was good.
Beaware, that if you need to print out something(your boarding pass), you need to pay. And make sure you sign out after you have used the computer in lobby.

Room Tip: The rooms with window facing to street can be a bit noisy in night time; so if you have a meeting to...
See more room tips
  • Stayed: April 2014, travelled on business
    • Sleep Quality
    • Service
Thank Kairekay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 July 2014

Great hotel but beware of the parking in Amsterdam. 68 Euros overnight. Best catch the train or bus or taxi or bike... Anything but your car............................................................

  • Stayed: July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with NH Hotels
Thank Brian S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
t_lebbink, Manager at NH Amsterdam Centre, responded to this reviewResponded 24 July 2014

Dear Brian,

We appreciate it that you left a comment with regards to your stay in the hotel and in Amsterdam, thank you! You are right that the parking possibilities around the hotel cost more money than when you park your car in an P&R garage. These parking lots (for example P&R Bos & Lommerplein) are only 15 minutes away from the hotel and very easy to reach. And not to forget, the costs are only EUR 8,- per 24 hours.

We would be delighted welcoming you back!

Kindest regards,
Tim Lebbink
Hotel Director

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Reviewed 17 July 2014

The NH Amsterdam center is a simple but comfortable hotel. My husband and I stayed here a few times before moving to Amsterdam. The front desk staff is very friendly and helpful. The breakfast is VERY expensive (in my opinion) but so delicious and lots of different foods to choose from. There are cheeses, meats, different kinds of eggs, waffles, breads juices, coffee (with to go cups) and fruits. The hotel allows dogs for a nominal fee, which is convenient if you are traveling with pets. It is in a great location with easy access to trams and walking distance of many attractions including rijksmuseum, van goh museum, vondelpark, the most exclusive shopping street in Amsterdam and the leidseplein. It is about 15 minute taxi ride from the airport.
The reasons I gave it 4 stars and not 5
- hotel free wifi is awful. Doesn't work for streaming video so every time we stayed we paid for the 6 € /24 hr wifi which is great.
-the room got very hot at times. The A/C was not very powerful
Overall, I would recommend the hotel if it's within your budget.

  • Stayed: April 2014, travelled with family
    • Value
    • Location
    • Service
Thank livetravellaugh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 July 2014

Stayed at this hotel while on a business trip. The staff was very curtious, very helpful. The room was clean with a very comfortable bed. The food in the restaurant and well at the bar was great. The shuttle service to the airport goes every thirty minutes. Small inexpensive gift shop in the hotel lobby. Breakfast buffet is available in the morning.

  • Stayed: July 2014, travelled on business
    • Location
    • Cleanliness
    • Service
1  Thank Silke R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
t_lebbink, Manager at NH Amsterdam Centre, responded to this reviewResponded 24 July 2014

Dear SilkeRivera,

Thank you very much for taking the time to share your experiences on TripAdvisor with regards to your stay! We are delighted to read you liked the hotel and the services that we have to offer.

We hope to welcome you again in the nearby future.

With kind regards,
Tim Lebbink
Hotel Director

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Reviewed 12 July 2014

It was such a joyful experience having our 4 day conference at this hotel. The service was incredible.
BIG thank you to Simeon & Ahmed, that made everything possible for us and always were looking at what more they could contribute with!
And the rooms in the hotel were also really nice.
Thank you so much!!! We will be back.

  • Stayed: July 2014, travelled on business
    • Location
    • Rooms
    • Service
1  Thank LisenBengtsson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
t_lebbink, Manager at NH Amsterdam Centre, responded to this reviewResponded 17 July 2014

Dear Mrs Bengtsson,

We are stunned by the great review you have left on TripAdvisor with regards to your stay at the NH Amsterdam Centre! Thank you so much! We are delighted to read you found the service incredible and you have had a joyful experience in the hotel. We will certainly share your compliments with Simeon, Ahmed and the rest of the team.

Thank you again and it would be a pleasure welcoming you back in the nearby future.

Kindest regards,
Tim Lebbink
Hotel Director

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Reviewed 10 July 2014 via mobile

Lovely hotel, ideal for a city break. I got a great deal via some web hotel broker site and was delighted with the hotel.

Great staff, wonderful location, easy access to and from Schiphol airport. Not a bad word to say about it.

Stayed: February 2014, travelled as a couple
1  Thank James T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about NH Amsterdam Centre

Address: Stadhouderskade 7, 1054 ES Amsterdam, The Netherlands
Phone Number:
Region: The Netherlands > North Holland Province > Amsterdam > Vondelpark
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#18 Spa Hotel in Amsterdam
#21 Green Hotel in Amsterdam
#36 Business Hotel in Amsterdam
#76 Romantic Hotel in Amsterdam
#82 Luxury Hotel in Amsterdam
#88 Family Hotel in Amsterdam
Price Range: £90 - £272 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Amsterdam Centre 4*
Number of rooms: 232
Official Description (provided by the hotel):
The luxurious four-star NH Amsterdam Centre is conveniently located in the city centre of Amsterdam opposite the Leidse Square within walking distance of Vondelpark, Heineken Brewery, and the world famous Rijksmuseum featuring a slew of Dutch masterpieces, including Rembrandt's The Night Watch. ... more   less 
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Also Known As:
Nh Amsterdam Centre Hotel Amsterdam
Nh Hotels Amsterdam
Nh Hotel Amsterdam

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