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Ibis Amsterdam City West
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Reviews (1,643)
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464 - 469 of 1,643 reviews
Reviewed 25 March 2013

Ibis city west rooms was clean bed comfortable and the staff were very helpful and with the metro just behind ( turn left at the burger king....) very handily placed metro runs quite late otherwise its a twenty min walk from the station

  • Stayed: March 2013, travelled with friends
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Review collected in partnership with Accorhotels.com
Thank wayne_5023
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibiscitywest, General Manager at Ibis Amsterdam City West, responded to this reviewResponded 26 March 2013

Dear wayne_5023,

Thank you very much for your very positive review on Tripadvisor.

We hope to welcome you back soon in our newly renovated hotel.

Best Regards,

Martijn van der Graaf

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 March 2013

Stayed in this hotel for three nights. Room was spotless, small but very VERY clean!! Staff were ok. Check in girl was lovely but when we asked the guy on the desk later in the evening for dinner/pub/club recommendations he said he could not help us...very strange!! I work as a hotel receptionist myself and am always happy to recommend places as you cannot expect someone to eat and drink in the hotel every night when exploring a new city!! The lack of help also had the opposite effect and actually discouraged us from dining/drinking in the hotel!! Bus stop is a lonely walk if just travelling with two, especially is two girls like we were! So be prepared to get a taxi instead as is the safer option. Taxi costs 20 euro. 3 day bus/tram ticket a must, great value! Also L'express a beautiful French restaurant just off Rembrandt Square is a must- beautiful food!! Finally overall hotel was fine but staff could improve being kicked out of the breakfast room on the dot of 12 was not appreciated especially when the girl allowed a man in to breakfast just as she was kicking us out-not nice!! However must give a compliment to the man on breakfast the first morning, he held the lift for us as he saw us approaching- nice touch!!

  • Stayed: March 2013, travelled with friends
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Thank 115foodie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibiscitywest, General Manager at Ibis Amsterdam City West, responded to this reviewResponded 26 March 2013

Dear 115foodie,

Thank you very much for the review. Good to hear that you enjoyed your stay in general.

I am very sorry to hear that the service was not always on top level. I do apologize for that. I will make sure that the service will be on top level from all our employees in the future.

Hope to see you back soon.

Best Regards,

Martijn van der Graaf

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Reviewed 23 March 2013

This is a lovely hotel with very helpful personnel. Our room was spotless and comfortable. The no. 48 bus down the road is a ten minute journey to Central Station; a 16 Euro 3 day pass entitled us to unlimited tram travel too. It's a short walk to Sloterdijk Station and an easy connection to the airport. My husband was delighted by unexpected birthday decorations being put up in our room. Karim at the bar is charming. We had a very pleasant stay and would highly recommend this hotel.

  • Stayed: March 2013, travelled as a couple
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Thank alidavdenn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibiscitywest, General Manager at Ibis Amsterdam City West, responded to this reviewResponded 24 March 2013

Dear alidavdenn,

For us it's always a pleasure to hear such positive feedback about our hotelstaff. My hotelteam is always doing their best to provide the best service possible.

Glad to hear that you husband enjoyed his bithday in the hotel and we hope to see you both back soon.

Best Regards,

Martijn van der Graaf

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Reviewed 22 March 2013

Decent hotel, not too far from Sloterdijk railway station. Standard Ibis setup, no complaints. Excellent very frequent train service from Sloterdijk to Centraal, also a Metro from Isolatorweg (which is very close to the hotel) to Sloterdijk if you don't want to walk.
Reasonable prices compared to central Amsterdam hotels

  • Stayed: March 2013, travelled with friends
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Review collected in partnership with Accorhotels.com
Thank Craig_Macready
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibiscitywest, General Manager at Ibis Amsterdam City West, responded to this reviewResponded 24 March 2013

Dear Craig_Macready,

Thank you very much for your review posted on Tripadvisor.

We hope to see you back soon for another citytrip.

Best Regards,

Martijn van der Graaf

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 March 2013

This hotel is a bit out of town in the port area but there are excellent connections to centre and airport via rail and bus. The rooms are clean and functional, pretty typical of the class so no complaints. Ther is a restaurant in the hotel and a burger joint next door. Also a large car park is next door and on street parking (free) between 7pm and 9am. I needed to be in the area so I was not bothered about having to bus or train to the centre, in any case it's pretty easy if I needed. Staff were very friendly which is something that really counts. I had an all in paid in advance rate direct with the hotel which was excellent value.

  • Stayed: March 2013, travelled on business
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1  Thank David O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibiscitywest, General Manager at Ibis Amsterdam City West, responded to this reviewResponded 20 March 2013

Dear David R,

Thank you very much for your positive comments on Tripadvisor. We are very happy to hear that you enjoyed the service of our hotelstaff. I will share your positive feedback with them.

I hope to see you back soon in our hotel.

Best Regards,

Martijn van der Graaf

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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