The company I work for does lots of business in the area. Decided to stay here as I actually like Ibis hotels a lot.
Arrived in Amsterdam at midday on Sunday. Called the hotel to see if any rooms were available for an early check-in. Was told that there were so got on bus for long journey to hotel. When we got there we were told that no rooms were available. Happily they looked after our luggage but over an hour of the day was lost travelling there and back.
Re-arrived at 6pm and finally checked in. Was told that breakfast would be served tomorrow until midday. In the morning we went for breakfast at 10:45 and NO BREAKFAST. It was finished at 10:30. Admittedly this staff member must have got it wrong and people make mistakes but it compounds the other issues too.
Also "Do Not Disturb" must mean "vacuum and bang on the walls next door" and also "Talk loudly outside the door with that sign to other members of staff" too. This was before I'd even spoken to the reception team about the problems.
A shame as we work with the company next door and 2 more that are a short walk away. We'll be selecting a better hotel for our engineers and managers.
- Official Description (provided by the hotel):
- The Ibis Amsterdam City West is a modern 3-star hotel located between the city center and the main business districts of Amsterdam. The hotel offers 180 rooms, a restaurant with bar and terrace and 24-hr snack service. The hotel is surrounded by free public parking (between 7pm and 9am during the week and all day long during the weekend). The bus stop to Amsterdam Central Station is in front of the door (runs 24-hrs a day). ... more less
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- Also Known As:
- Ibis Amsterdam City West Hotel Amsterdam
- Accor Amsterdam City West