The people working there are definitely bunch of unprofessionals and have no truth or consistency in what they say or do. These guys wrote to me less than a week for my C/In that an authorisation on my card is required which will be released 10 days before our arrival. So we told them that since we do not have 10days left for our C/In, it makes no sense to charge an authorisation. They agreed to it and informed me that they will hold the room until “2pm only” post which they will release it. Well, my confirmation stated that it is a confirmed booking,I do not need to pay any deposit in advance and that I have free cancellation.So I tell them to make sure that my room is held until my arrival and not until 2pm.
Well the next mail I get is that they have cancelled my reservation. Such unprofessionals! Can you believe what is their explanation? They said that it is “their” mistake and that authorisations are released 10 days “after” arrival. So they cancelled my booking. Hence, know that if it is their mistake - your booking will be screwed up.I totally agree and am not surprised at all with the other reviewer, who mentioned that his deposit has not been paid back by the hotel.
Also know that you cannot trust these guys with what they say and what they do. Honestly I am so happy that I didn’t stay there, coz first, I do not want to stay in a place where such kind of people work and second, when I actually saw the place where the hotel is located, I felt relieved that it happened and they cancelled my booking. It was a blessing in disguise.
- Official Description (provided by the hotel):
- Hotel Multatuli is situated at the beginning of the "Grachtengordel" canal district of Amsterdam. The 17th century canals were added to the Unesco World Heritage List in 2010. The hotel is located in a listed national monument dating from 1744. Round trip boat tours can be taken from opposite the hotel. The Dam and the Anne Frank House are just a 10-minute walk away. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Odigeo, Agoda, TripOnline SA, Priceline, Hotels.com, Traveltool, S.L.U. and Evoline ltd so you can book your Hotel Multatuli reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Multatuli Hotel Amsterdam