We arrived early in the morning , 2 couples.The first thing we did was breakfast, I have to admit it was quite well in a really small dining place... The rooms were not ready so we left out for lunch and sightseeing, we came back in the late afternoon and after a tiring travel all the way up from Turkey and wandering around the city all day it was a real bad suprise we had when we got our rooms. One room was right next to the reception really small ( we knew we booked a small double room but we did not know it would be that small , no space even to a luggage) the other double room was even worse, it was a twin room right next to the dinning area with L shaped bed design, tiny and uncomfortable beds,The ad on hotels website said LCD tv but we only got an 15" really old TV and the furniture was all worn-out, the room looked totally unclean, dark and dingy, stinking and flooded bathroom, you need to flush down the toilet to remove the floating water after a shower and when you do that the water comes up from the shower drain on the floor. And they seem to know the situation of the shower/toilet because when we complained about the flood the first thing they did was to come down and flush down the toilet. The room was too cold, the heating seems broken or something, it was impossible to close the 2 windows (looking to the buildings aisle) in the room so the wind was coming in through the window it was not possible to use the bed next to the windows to sleep and they were fully aware of this situation as well but they could not care less. They couldnt offer us a better room even with the price change because they were fully booked. We had to search for another room in the city and had to move out to sleep somewhere decent... I am so sad I was so upset that I did not take the photos of the room we had while we were running out, they have really nice pictures in their own website... The only good thing is the location of the hotel...
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- Also Known As:
- Hotel Art Gallery