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“Good value for the money -- clean, convenient location, nothing fancy”

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Grand Hotel Downtown
Ranked #129 of 364 Hotels in Amsterdam
Washington DC, District of Columbia
Level Contributor
67 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
“Good value for the money -- clean, convenient location, nothing fancy”
4 of 5 bubbles Reviewed 8 August 2014

If you're expecting the Four Seasons experience, this hotel is not for you. But if you're traveling on a budget but still want a nice, clean hotel in a good location, this meets the mark.

The hotel is walking distance (10 minutes) to the Leidsplein area, with lots of shops and restaurants. While touristy and busy, Leidsplein wasn't as crazy as Dam Square and the Red Light District. It's also walking distance to the museums. The hotel was just enough off the beaten path to provide a quiet night's sleep while still feeling like you were experiencing Amsterdam. The nearby tram can get you all over the city.

The room certainly felt small by American standards (see photo), but I've never been to Amsterdam, so I can't compare it to other hotels. It was clean and looked like it had recently been updated. At 92 euros a night in late July and early August, it felt like a bargain.

The hotel only occupies the ground floor and sixth floor of the building, and unless you're in a suite, you'll be on the ground floor. Our room faced a quiet street with trees and a canal, so this wasn't a problem.

Two things to be aware of: 1.) the wifi in the room was very spotty and the signal was so weak it was virtually unusable. 2.) they are very strict about their 11:00 checkout policy. I overheard another guest being charged 45 euros (half the price of what we paid for the room!) for overstaying by an hour (he claimed he didn't realize checkout was at 11:00). This seemed steep, but granted I didn't know the whole story.

  • Stayed August 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
2 Thank Scott M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Inge M, Manager at Grand Hotel Downtown, responded to this review, 2 September 2014
Thank you for taking time to write a review. We are happy to know you enjoyed your stay with us.
I would like to inform you that we have updated the Wi-Fi signal, so it should be faster in every room from now on. Because we are a small hotel, we have to take the 11:00 check-out really serious. We offer a late check out as well until 14:00 for €45.00. We would love to welcome you back!
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1,212 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (90)
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English first
Durham, United Kingdom
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 bubbles Reviewed 7 August 2014 via mobile

Stayed here for 3 nights, let's start with the good points. We were in a classic room on the ground floor. The room was spotlessly clean and had a little fridge and not as small as I thought they would be. Beds were lovely and comfortable and had a real good sleep. Super fast free wifi. Staff were friendly and very helpful and a great asset to the hotel. About a 30 minute walk to dam square but beware if the cyclists don't get you the scooters or cars will.

Now the not so good points- let's start with the air conditioning, well it can't be turned off. You can vary the temperature plus/minus 3 degrees however bloody thing blows all night. Now Amsterdam is one of the most sexy cities in the world, what kind of room did they stick Mrs Thompa and I in? Yep a twin room!! No need for contraception here... The small single beds were contraception enough!! I fell off the bed on to the floor so many times I gave up trying. No room service, no bar, no restaurant for an evening meal and no iron or ironing board in the room. I may not be the most intelligent of people but I thought a star rating was awarded on the amenities provided by the hotel... Very few amenities here so in my opinion not a 4 star hotel.

Overall not a bad hotel overall with great staff but not 4 star. Now mr or mrs general manager... I did mention this to the staff but hotel busy and no double beds. Recommended by staff to go for penthouse rooms next time. If I was to pay the money for a penthouse room if be booking to stay in another hotel with better facilities thanks very much. Sad really because the staff try so hard.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Thompa1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Inge M, Manager at Grand Hotel Downtown, responded to this review, 13 October 2014
Thank you for you detailled review and feedback. It helps us to keep improving our service. All your comments are taken into account. We are working on the roomservice as we speak, and designing a menu with different kinds of meals. We are planning to launch the roomservice as soon as possible.
As you also may have noticed, our hotel is not designed with a restaurant or bar. Therefor we are not able to offer you this services. However, our staff is more then welcome to provide all information about nice places in the area and you can also order minibar. The iron and iron board are upon reuqest. This is written in the guest directory.
I am sorry to here that the bed was to small. Like the staff that was working during the stay, I would also likt to recommend a penthouse. You can also add a note to your reservation that you prefer a double bed. We can't guarantee a 100%, but we will always do our very best to assign you the room that you prefer.
The airco is a centrally regulated system. We have this kind of system because it provides fresh air in the room. But we will definitely check this an short notice if we can do something about the sound,
We would love to welcome you back, and perhaps you would like to book a penthouse.
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Toronto, Canada
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 7 August 2014

Nice hotel, convenient location. Some suggestions for saving a few Euros. Buy your water at the supermarket on Overtoom -5 minutes walk away. You can buy 6 bottles of water at the supermarket for the same price as 1 bottle of water at the hotel. Hotel has bike rentals, but you can find lower cost bike rentals on Overtoom road 7 minutes walk away at a lower cost with more selection of different bikes. The hotel offers breakfast - I think a bit pricey but look ok - did not try it. However many cafés and restaurants nearby at lower cost with more selection. However, pleased with the staff, location, quiet neighbourhood, I would recommend this hotel.

  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Vantheman2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Inge M, Manager at Grand Hotel Downtown, responded to this review, 2 September 2014
Thank you for writing a review. The bottles of water in the minibar are complimentary for the first night and we changed the bike rental from 12 to 24 hours for the same price. Looking forward to welcome you back!
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London, United Kingdom
Level Contributor
47 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 5 August 2014 via mobile

I enjoyed my stay here, the room was nice and the staff were very friendly. Breakfast is a bit steep at €15 per person but it might be amazing, I didn't try it. Not too far from some of the sites such as Vondelpark and the Rijksmuseum.

Stayed August 2014, travelled as a couple
Helpful?
Thank Newboot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Inge M, Manager at Grand Hotel Downtown, responded to this review, 2 September 2014
Thank you for your review. It is great to know you have liked your stay with us. We have a special offer for the breakfast. If you book it upon arrival it costs only €12.50 per person per breakfast instead of €15.50. It is an open buffet with a variety of bread, pastry, cheese, meat, fruit, fish and yoghurts. Looking forward to welcome you back!
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Belfast, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 4 August 2014

This 4 star hotel is fantastic value for money. The staff were incredibly helpful throughout our stay.

The rooms are small but clean, comfortable and beautifully decorated with everything we needed. The size of the room was just fine for us - I'm never sure who goes on holiday and wants to spend all their time in a hotel room!

The tram line stops nearby and there are an abundance of bars and restaurants closeby with the vondelpark and museumsplein not far away.

The other hotels i viewed in this price range did not look very nice at all!

We hope to be back in amsterdam in a few months and will be staying here again.

  • Stayed July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank Elaine C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Inge M, Manager at Grand Hotel Downtown, responded to this review, 2 September 2014
Thank you for writing a review and you compliments to the staff. I have forwarded them and they were really happy to hear. If you consider to book a bigger room, I would like to recommend you a penthouse. These rooms are located on the sixth floor and have a private terrace as well. We would love to welcome you back!
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Amsterdam, The Netherlands
Level Contributor
36 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 2 August 2014

Stayed here in 2013 several times for business. This hotel is well located for both leisure and business activities.

The rooms I stayed in (Penthouse rooms) were clean, nicely designed and had enough space. A bonus is the private rooftop terrace with nice views.

Room rates are very reasonable considering the good location (Museumplein, Leidseplein but also Sloterdijk Business Park / Schiphol are easy to reach with public transport).

Staff is friendly and welcoming. Overnight parking rates are reasonable for Amsterdam city center.

Would definitely recommend this hotel and would definitely return.

Room Tip: Would recommend a penthouse room for nice views and more space.
See more room tips
  • Stayed January 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank TdwLee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Inge M, Manager at Grand Hotel Downtown, responded to this review, 2 September 2014
Thank you for your review. It is so nice to here you always have enjoyed your stay with us. We would love to welcome you back when visiting Amsterdam again!
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Exeter, United Kingdom
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 31 July 2014

Fabulous small contemporary hotel outside of the noisy centre but within easy walking distance of everything especially the museums and vondel park. The rooms are small but perfectly well equipped and ideal for a short break. The rooms were clean and the staff were polite and quick to help. The hotel has bikes which you can hire although we did not make use of this. The hotel offers breakfast but its quite expensive and there are plenty of places within five - ten min walk which offer a selection of different breakfast options which are much cheaper.

Lovely and quite and although we were on a ground floor we heard nothing and got a good nights sleep.

Perfect hotel to use as a base for exploring.

  • Stayed July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
Thank Murdoch123456
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Inge M, Manager at Grand Hotel Downtown, responded to this review, 2 August 2014
Thank you for writing a review. We are happy to know you have had a great stay with us. We would love to welcome you back anytime soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Grand Hotel Downtown

Property: Grand Hotel Downtown
Address: Eerste Constantijn Huygensstraat 10A, 1054 BR Amsterdam, The Netherlands
Phone Number:
Region: The Netherlands > North Holland Province > Amsterdam > Vondelpark
Amenities:
Free High Speed Internet ( WiFi ) Room Service Suites Wheelchair access
Hotel Style:
Ranked #129 of 364 Hotels in Amsterdam
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Grand Hotel Downtown 4*
Number of rooms: 46
Official Description (provided by the hotel):
Looking for a modern and stylish 4-star hotel with the best of Amsterdam within reach? The Grand Hotel Downtown meets all your expectations and welcomes you. The hotel is situated in the trendy Oud-West area, only a 10 minute walk from the Leidseplein (Leidse Square). Centrally located between the lively hart of the city, the lovely Vondelpark and the cultural richness of the Museumplein, the Grand Hotel Downtown is an excellent base for your stay in the metropole city of Amsterdam. ... more   less 
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