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XO Hotels Park West
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Reviews (4,114)
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2,061
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All reviewsgolden tuliptram stopcity centresloterdijk stationgreat hotelcomfort roomcoffee machineunderfloor heatingnumber tramdam squaretram systemmini barday passpublic transporthotel barschiphol airportbuffet breakfast
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2,318 - 2,323 of 4,114 reviews
Reviewed 27 January 2014

First impressions were good nice decor and clean and spacious, STAFF: very friendly and helpful provided us with a map and drew on tram routes to popular destinations. Had a problem with room safe and the staff sorted it no messing around! ROOM: everything you need! Iron & ironing board, hair dryer, espresso machine, safe & mini bar. The bed was really comfortable ( was also an actual double bed & not two singles pushed together), good bathroom facilities. There was a bit of a dubious stain on the wall but we just ignored it! Hotel bar was reasonably priced, nice atmosphere and cosy.
Hotel is close to tram lines to get to attractions, and tram is cheap enough (7.50 for 24hrs) a taxi to the airport approx €45, taxi to dam square approx €16
If I were to go again I'd stay near the museum quarter as that's were the nicer bars& restaurants are.

  • Stayed: January 2014, travelled as a couple
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1  Thank Emma804
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 January 2014

We arrived at hotel very excited not the easiest place to find if you haven't done your homework on how to get to this hotel. It's not sign posted very well from leaving the airport. The local people are very helpful so you can always ask and they will guide you in the right direction.

Once we arrived at the hotel we stood and waited 20 minutes before been checked in while there was staff all over not doing much. I booked this room through late rooms which is a great site to use. The 1st card machine did not work when I tried this so moved onto the next till, the payment was declined with the hotel but the bank took the funds from my account. The hotel where not helpful about this at all and just wanted to take the payment.

With not wanting to make another payment I wanted to try and sort this. I hand to speak with the bank for over 30 minutes. The hotel didn't offer me to use there phone. After 2 hours of trying to get to the bottom of this we just decided to pay in cash and worry about this once we got home.

The positives from this trip were that the room was great, very clean and no noise at all. The hotel is a little far out so make sure you have had food and drinks as this is out the way a little bit and other than the bar in the hotel there is nothing.

  • Stayed: January 2014
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2  Thank Chrisharker88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel M, General Manager at XO Hotels Park West, responded to this reviewResponded 6 February 2014

Upon arrival we take an authorisation on the card of the guest. Some banks take this money out of the account of the client so it looks like you paid, but in fact you did not. Upon check out we can use this authorisation and make it a payment.
The receptionist has tryed to explain it and also showed you the transactions we did. I am sorry you feel that we were to blame for this procedure, Even thought you were satisfied with everything in the hotel, this clearly influenced your opinion about us. Which we regret.

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Reviewed 24 January 2014 via mobile

We only stayed at this hotel for 2 nights, and were rarely there, we could come and go as we pleased.
Tram 12 takes you to the bus station and there you need the 48 bus to Central station it takes about half hour.
Hotel is spotlessly clean and the rooms were lovely, would stay here again.

Stayed: January 2014, travelled as a couple
2  Thank Fancyflo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 January 2014

Myself and two friends stayed here for 3 nights 10/1/14-13/1/14 for my birthday trip. The hotel is fantastic, modern and fresh. The staff are all friendly and helpful with any questions you have to ask. Rooms are spacious and clean, comfy beds with memory foam mattreses, our room had a safe, coffee machine, mini bar, iron and ironing board, flatscreen tv with hundreds of channels. The showers are amazing!! The hotel bar is open till 1am and the resturant is brilliant, massive buffet with lots of choices with something for everyone. Chefs will cook anything you want... stir fry, fresh fish or any meat you want to your liking on the grill infront of you. The hotel is about 20 minutes away from the city centre, there is a tram stop just outside the hotel, we bought a travel card from the hotel reception for 4 days which was 21euros. Get tram 12 from outside the hotel get off after 4/5 stops and change to tram 13 and it takes to straight to Dam square. The trams stop at midnight but you can get a taxi back to the hotel for 20euros. I would reccomend visiting the Anne Frank house and The Amsterdam Dungeons whilst in Amsterdam. Overall this was a fanstatic hotel and I would reccomend it to anyone, I will definitlely stay here again if I ever return to Amsterdam.

  • Stayed: January 2014, travelled with friends
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6  Thank Jodie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 January 2014

Myself and three friends stayed at this hotel for 4 days 10-13th January. We were looking for somewhere to act as a base for exploring Amsterdam and it worked very well.

The hotel is really quite far away from Dam Square/Remembrant Square, so we purchased a tram pass for 21E for the 4 days, which was well worth it. I couldn't figure out the trams for the life of me but thankfully my friends did and it was very easy to them :-) Travelling there and back was OK - took around 20/25 minutes each way and if you are out late then a cab will take you back for around 20E. Warning: don't get a cab from the airport to the hotel - he charged us 60E for a 20 minute journey!

We had one double room and one twin room - the beds were large and super comfortable. The room in itself was quite small but still clean and modern. The bathroom was amazing, shower and heated flooring to die for. TV with loads of channels which was surprisingly really nice for us laying in bed hungover

We didn't use the restaurant which we regret because it looked amazing. The bar and other communal areas were very clean and modern.

All in all a really lovely clean family friendly hotel to come back to after crazy Amsterdam nights out. Would recommend!

  • Stayed: January 2014, travelled with friends
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4  Thank leighdunc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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