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“The best hotel so far in Amsterdam!”

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Andaz Amsterdam Prinsengracht
Ranked #14 of 366 Hotels in Amsterdam
Certificate of Excellence
Oslo, Norway
Level Contributor
199 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
“The best hotel so far in Amsterdam!”
Reviewed 25 March 2013

Stayed at the Andaz Amsterdam for a weekend in February to use one of my confirmed suite upgrades as a Hyatt GP Diamond member. The hotel is very new, it opened in the fall of 2012, and is located right next to the Prinsengracht (Price Canal) in the center for Amsterdam. The location is excellent, close distance to everything in the center of Amsterdam. We stayed in an Andaz Suite, and the suite was spacious, and a very modern decor. The staff at the hotell was also very friendly and helpful in pointing out different things to do in Amsterdam. The hotel also has a "happy-hour" from 16:00 until 18:00 where you can enjoy a glass of wine in the hotel library. We also had breakfast and lunch at the BlueSpoon restaurant, and that was also good. My wife also tried the Spa in the hotel, and she was very satisfied with the hot stone massage.
I can definitely recommend the Andaz Amsterdam, and I would definitely stay here next time I am in Amsterdam.

  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank haakonks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (297)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
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English first
London, United Kingdom
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 21 March 2013

The Andaz Amsterdam is one of the most amazing hotels that I have had the pleasure to stay at.

The hotels service facilities ambience and decor are of a very high standard. If you are looking for a hotel for business or pleasure you can find no better.

Thank you to all the team for a very special stay.

Room Tip: The Anne Frank House is very close, try the cocktail bar and the Spa.
See more room tips
  • Stayed March 2013, travelled on business
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank jason337
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 17 March 2013

We had a fantastic stay at the Andaz Amsterdam when visiting the city for a couple of days. Great location, looking straight out onto the Prinsengracht canal. Lovely area of Amsterdam within the Nine Streets, with plenty of restaurants, cafe's and bars around - we had a great time exploring the city from here. So much character about the hotel, with lots of local history represented throughout, while the rooms have great personality, with books and maps a nice little touch. Decor was fantastic, matching tradition with great modern design.

We had dinner in the BlueSpoon restaurant, and were thoroughly impressed. Service was excellent and knowledgeable, yet relaxed and friendly without ever being overbearing.

Great stay, would fully recommend and look forward to staying again!

  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DanJCooper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 12 March 2013

I stayed at the Andaz amsterdam recently for a weekend break with my husband.

Check in was very friendly and the welcome glass of wine was a nice touch! The design of the hotel is amazing. Ultra modern, everything shiney and new. Reminded us a lot of the Mondrian South Beach Miami which I believe was designed by the same person. Really good atmosphere.

Throughout our stay we found the staff to be extremely friendly and helpful. Our rate included breakfast which was well worth it. The breakfast was lovely! The location of the hotel is perfect. Surrounded by lovely shops and cafes. Really nice area.

We will definately return! I don't have any negative points about the hotel. It was what we had hoped for and more!

  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Tracey409
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMAndazAmsterdam, General Manager at Andaz Amsterdam Prinsengracht, responded to this review, 14 March 2013
Dear Tracey409,
I am glad you liked your stay with us. Thank you for your review and we hope to welcome you back soon.
Best regards
Toni Hinterstoisser
General Manager - Andaz Amsterdam Prinsengracht
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wetteren, Belgium
Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 4 March 2013

The hotel is well located on the Prinsengracht, in one of the quiet parts of that area. The zone of the 'negen straatjes' - a trendy shopping and restaurant area - is just around the corner. And the Leidse Straat and the Dam are on walking distance.

The check in is at a professional level, the rooms are as should be expected in one of the top hotels of Amsterdam. They seem to have been designed by Marcel Wanders. Sometimes a bit complex and sought after but at the right level of comfort, with the usual amenities.

The restaurant part needs improving on two levels:
- service: I'd call it commitment to excellent service; easier said than done; the service is mechanical and not at all enthusiastic or committed;
- the style of the "cuisine" is outdated and a bit suffering from the "big chain" approach and this is no exclusivity for the Andaz (i.e. king crab that doesn't taste any longer as king crab because of too many aromates - large dishes/big portions etc); the skills are present, it just needs updating to the level of light modern cuisine.

For a hotel of this price level, everything must check out well and on this point, there is still some work to do.

Room Tip: garden rooms are quiet
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  • Stayed February 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank riva97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMAndazAmsterdam, General Manager at Andaz Amsterdam Prinsengracht, responded to this review, 14 March 2013
Dear riva97,

Thank you for staying with us and for your very constructive feedback. Feedback like yours help us to get better and move forward.
I will share your comments with the team and we will work on bringing everything up to par as you expected.

We hope to welcome you back soon.

Best regards

Toni Hinterstoisser
General Manager - Andaz Amsterdam Prinsengracht
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brussels, Belgium
Level Contributor
57 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 23 February 2013

Liked this hotel very much.
Good location on the prinsengracht.
Beautiful room in terms of space and lighting.
Interesting decoration, cool and cosy atmosphere. Liked the "all in" formula for non-alcoholic drinks.
Extremely professional and gentle personnel.

  • Stayed February 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank BrunoMBrussels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMAndazAmsterdam, General Manager at Andaz Amsterdam Prinsengracht, responded to this review, 2 March 2013
Dear BrunoMBrussels,
Thank you for staying with us and the nice review.
We hope to see you soon again at the Prinsengracht.
Best regards
Toni
General Manager - Andaz Amsterdam Prinsengracht
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
49 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 19 February 2013

What a lovely surprise - I came on business, but this would be a great hotel for any stay. Sadly did not get to check the spa out... but the service was great, the rooms are cool, love the free standing bathroom island, and breakfast was yum (not included in my booking). Would certainly stay here again.

  • Stayed February 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank StephanJudge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMAndazAmsterdam, General Manager at Andaz Amsterdam Prinsengracht, responded to this review, 2 March 2013
Dear StephanJudge,
Thank you for staying with us. We hope that you come back for business or leisure next time.
We are happy that you like the design and the service and we promise to keep the breakfast yummi.
Best regards
Toni
General Manager - Andaz Amsterdam Prinsengracht
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Andaz Amsterdam Prinsengracht

Property: Andaz Amsterdam Prinsengracht
Address: Prinsengracht 587, 1016 HT Amsterdam, The Netherlands
Region: The Netherlands > North Holland Province > Amsterdam > Canal Ring (Grachtengordel)
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Wheelchair access
Hotel Style:
Ranked #14 of 366 Hotels in Amsterdam
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Andaz Amsterdam Prinsengracht 5*
Number of rooms: 122
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