We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Great location and hotel” 4 of 5 bubbles
Review of Andaz Amsterdam Prinsengracht

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Andaz Amsterdam Prinsengracht
Ranked #13 of 361 Hotels in Amsterdam
Certificate of Excellence
Auckland, New Zealand
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Great location and hotel”
4 of 5 bubbles Reviewed 22 August 2013

This is something different in a good location in Amsterdam. We were well looked after and enjoyed the unusual design and generous size of the rooms. Breakfast included was excellent and one couldn't ask for more. Staff were very helpful and all requests were seen to at incredible speed and efficiency.

We had requested an extra bed in our room for our son which wasn't there when we got to our room. This was rectified within 10 minutes. The only negative was that our room wasn't serviced one day on the weekend and we had to request them to do this.

  • Stayed July 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank DHH50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

1,693 reviews from our community

Traveller rating
    1,352
    238
    65
    24
    14
See reviews for
235
834
86
243
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (289)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Jacksonville, Florida
Level Contributor
673 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 207 helpful votes
5 of 5 bubbles Reviewed 20 August 2013

What a great hotel! Andaz is my new favorite hotel chain.This hotel is the OPPOSITE of the mundane, tired hotel. Decor is super-stylish, imaginative, elegant, sophisticated but still very functional. Staff was slick and gorgeous but also (and more importantly) warm, welcoming and efficient. Our fifth floor suite was a knockout. Everywhere you look throughout this hotel there is something interesting to intrigue your eye. The garden is lovely. The lobby-level restaurant is beautiful and the food is excellent. And, my FAVORITE aspect of all Andaz hotels: the minibar contents are FREE (not including alcohol) and it is restocked daily. This is one of the best overall hotel experiences I have ever had. I cannot think of a single gripe or correction.

Room Tip: Treat yourself to a suite - they are over the top.
See more room tips
  • Stayed August 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank 493Ron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Niceville, FL
Level Contributor
76 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
5 of 5 bubbles Reviewed 20 August 2013

We recently spent two nights at the centrally located Andaz Amsterdam and all I can say is 'wow.' Unlike other hotels, where you are checked in from behind a counter, here guests are welcomed at high tables via iPads by the relaxed, yet very professional staff. After admiring the jaw-droppingly beautiful architecture (designer Marcel Wanders has really outdone himself with his eclectic mix of old Amsterdam and futuristic design), we relaxed in the very comfortable, yet equally sumptuous rooms with great beds. I also loved the "shower room" - a small room by itself with a giant shower head and one way mirror. As for the decor, it was again a perfect blend of the city's history with state-of-the-art touches (restroom had wall paper resembling old Delft tiles, main room sported a pair yellow wooden clogs on the wall) along with data port, iPod dock and a minibar stocked with complimentary items (except alcoholic beverages).
Later we relaxed in one of the lounges with complimentary wine, coffee and delicious cookies. One of the staff told us that the hotel's mission is to create a homey atmosphere away from home and in that they have certainly succeeded, although my home is a lot less exciting than the hip, luxurious Andaz!
In short: It is THE hotel to stay in Amsterdam!

  • Stayed July 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank LizzyBennett12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doha, Qatar
Level Contributor
101 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
5 of 5 bubbles Reviewed 20 August 2013

I have stayed in many hotels, many Hyatts especially as a Gold Passport member, but this has to be one of the best I have experienced.

I booked two nights using Gold Passport points on a recent European trip and wish I had stayed longer.

From the moment you enter the Marcel Wanders designed hotel, you enter another world. It is one of the most thoughtfully decorated and designed hotels I have stayed in.

The lobby and adjacent sitting areas is very social - and each night the free wine and snacks between 5 and 8pm for guests and it turns into a very happy place. I met so many new and interesting people during this "happy hour".

As is the Andaz tradition, the person who checks you in takes care of you throughout your stay and I couldn't fault the warm service from Manuel, who helped me plan all aspects of my stay. There was even a lovely welcome gift in my room of local cheese and meats - very thoughtful and well researched.

The hotel itself is a work of art. Check out the mural on the wall as you go up the elevator - literally taking you from hell to heaven!

I had a larger room on an upper floor with a view of the canal. Apparently the garden view rooms are also sought after for the quiet, but I found my room very peaceful.

The rooms are compact, with the bed as the focal point. Funky murals and art adorns the walls and there is even a selection of books to read. Unusually, the bathroom vanity is in the room itself and is actually a fantastic use of space. The shower, all sleek black tiles, is spacious and integrates form and function.

Once you get over the idea of having your bathroom in the room, you will love it. For a small space, there is also a semi walk in wardrobe, which was a welcome change to the usual small spaces.

A work desk as well as a small sitting area with a Dr Evil style high back swivel chair completes the room.

Located on one of the most sought after canals, the location is fantastic. you are never more than a walk or a short tram ride from the museums and the hotel is on the edge of the Nine Streets area which is packed with cafes and restaurants as well as funky shops. If needed, the hotel has bikes you can borrow and the staff seem to truly love the hotel and the city.

The bar area is chilled out and has a selection of interesting cocktails as well as bar food - try the bittenballen - you will be hooked! the restaurant I only tried for breakfast but served a small but delicious range of egg and other breakfast favorites.

While the hotel was full, I never felt overwhelmed and the service never rushed. The vibe is so relaxed I even saw the GM checking in guests.

This type of design hotel could easily be pretentious. Andaz Amsterdam is far from it. One of the best hotels I have stayed in hands down - I am already planning my next stay.

Room Tip: If you want a quieter room, as for a garden view, but the canal view is just gorgeous!
See more room tips
  • Stayed August 2013, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank rachelannmorris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
153 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
5 of 5 bubbles Reviewed 19 August 2013

First, it's located on one of the best streets in Amsterdam. It is just down a few blocks from Anne Frank's Huis. Walking distance to the most popular attractions. We were greeted at the door, shown to a lush, leather sofa, served champagne, and had a marvelously easy check-in via ipad. Rhianna was wonderful! She gave us a city map and inquired about our plans while in the city and made spot-on recommendations. We went to all the restaurants that she suggested.The décor is amazing. Our room was very quiet- never heard anyone next door or in the hallway and the hotel was full. Mini bar in the room is complimentary except for alcohol. Bed was super comfy. We had breakfast in the hotel all three days that we were there. Food was delicious. Service was impeccable. This was our first time to Amsterdam and we have travelled the world- this was one of the best hotels that we have ever stayed in. Highly recommend!

  • Stayed August 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Rudypup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMAndazAmsterdam, General Manager at Andaz Amsterdam Prinsengracht, responded to this review, 20 August 2013
Dear Rudypup,
Thank you for choosing Andaz Amsterdam as your hotel while traveling to Amsterdam.
We also want to thank you for the great feedback. We make sure to share your comments with Rhianne and the team.
Hope to see you soon again.
Toni Hinterstoisser
General Manager - Andaz Amsterdam Prinsengracht
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Washington, DC
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed 19 August 2013 via mobile

We just spent three lovely nights at the Andaz Prinzengracht, and cannot say enough wonderful things about it.

Location: We'd never been to Amsterdam so we were flying blind when we picked this hotel. Boy, did we luck out. Prinzengracht is beautiful, convenient, and far less crowded than other areas of the city in August. Our room overlooked the canal, which was just beautiful.

Accommodations: Spacious room, comfortable bed, and all the nice extras that made Andaz such a great choice--a swank foldable tub for our infant, free drinks and snacks, terrific product. I've seen some complaints about the unconventional layout of the rooms--sink and vanity in the middle of the room, rather than in their own separate bathroom. This did not bother us at all.

Staff: The staff were lovely in every way--as helpful and knowledgeable as they were beautiful. We were extremely impressed with everyone we met--so nice and so professional.

Having just returned from a long trip, I find myself wishing I could change some of my five-star reviews of other hotels to four-star reviews, in recognition of what a truly special place the Andaz is--truly deserving of the highest rating. We will certainly return soon.

  • Stayed August 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank USTraveler91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMAndazAmsterdam, General Manager at Andaz Amsterdam Prinsengracht, responded to this review, 20 August 2013
Dear USTraveler91,
We were delighted by your recent review about your stay at our hotel. Thank you for choosing Andaz Amsterdam. The team and I have truly enjoyed reading your feedback. Please rest assured we will do our utmost to continue in the same path.
We would be happy to welcome you back in the future.
Toni Hinterstoisser
General Manager - Andaz Amsterdam Prinsengracht
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dallas, Texas
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 19 August 2013

I recently stayed at the Andaz Amsterdam for two nights on my way to Lusaka, Zambia. Because I am partial to Hyatt properties, I decided to check it out based on numerous recommendations from friends. You can literally walk to ever attraction from the location. However, if might find it difficult to go anywhere else. This is one of the mose unique hotels I've stayed from the rooms, to the decor to the impeccible staff. It is my understanding that Andaz hotels use local designers and architects to "capture" the city through their own interpretation. The hotel had a fresha and modern feeling, yet decadent and relaxing at the same time. As I have mentioned in other reviews, I enjoy handging at bars for relaxation as a way to get a way from it all for a while. This lobby bar was modern and hip and we were able to meet many people from around the world. The staff was friendly and unpretentious and accomodated our every need without a blink. The pictures on the hotel website are probably the best way to capture the essence. They may look strange, but trust me the decor works...Especially, for an old European city.

Room Tip: A "lobby" view is so unique. You will have a view of giant glass bells hanging from the h...
See more room tips
  • Stayed July 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Danette31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Amsterdam hotels
Canal Ring (Grachtengordel)
Pulitzer Amsterdam
Pulitzer Amsterdam
#4 of 361 in Amsterdam
5.0 of 5 bubbles 383 reviews
Canal Ring (Grachtengordel)
The Toren
The Toren
#2 of 361 in Amsterdam
5.0 of 5 bubbles 2,463 reviews
Canal Ring (Grachtengordel)
Ambassade Hotel
Ambassade Hotel
#5 of 361 in Amsterdam
5.0 of 5 bubbles 839 reviews
Show Prices
Show Prices
Show Prices
Canal Ring (Grachtengordel)
Waldorf Astoria Amsterdam
Waldorf Astoria Amsterdam
#1 of 361 in Amsterdam
5.0 of 5 bubbles 1,131 reviews
Red Light District (De Wallen)
Sofitel Legend The Grand Amsterdam
Canal Ring (Grachtengordel)
The Hoxton, Amsterdam
The Hoxton, Amsterdam
#16 of 361 in Amsterdam
4.5 of 5 bubbles 894 reviews
Show Prices
Show Prices
Show Prices

Been to Andaz Amsterdam Prinsengracht? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Andaz Amsterdam Prinsengracht

Property: Andaz Amsterdam Prinsengracht
Address: Prinsengracht 587, 1016 HT Amsterdam, The Netherlands
Phone Number:
Region: The Netherlands > North Holland Province > Amsterdam > Canal Ring (Grachtengordel)
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Wheelchair access
Hotel Style:
Ranked #13 of 361 Hotels in Amsterdam
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Andaz Amsterdam Prinsengracht 5*
Number of rooms: 122
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Odigeo, TravelUp, Priceline, Agoda and Hyatt Hotels Corporation so you can book your Andaz Amsterdam Prinsengracht reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing