We expected 4 star comfort from this spectacular and fairly pricey hotel at over 300 euros p/n for a three night stay. We wanted to experience an"ultra modern" European hotel - the showers in the middle of the room, sweeping views, in-house cocktail lounge and comfort after lots of car travel. We can say the bed was the best we had in 6 weeks, the room was spacious and quiet, the towels were fluffy and new, the elevators were efficient(we were on the 15th floor) BUT the annoying things were numerous. No tissues , no gowns, no hooks to hang items on, poor lighting, lack of privacy with the toilet arrangements. The coffee sachets, only two per day, provided a weak cup at best; one small bottle of water the first night only; no refrigerator or minibar. There was only one plastic key card per room - this caused some logistical issues for two people as the card operated the elevator and the room electrics so if one of us had to go elsewhere in the hotel using the key to operate the elevator then the other person was left without power in the room! We overheard other guests seeking a second key card too but to no avail - it was hotel policy!! Reception staff helped with good information and a shuttle to the station but seemed constrained by resources and "policy". What a shame that all these little things added up to a poor impression of hospitality.
- Official Description (provided by the hotel):
- This futuristic shaped Fletcher hotel is located within a 2-minutes' drive from the A2 and A9 highways. It offers free Wi-Fi and modern rooms with a flat-screen TV, work desk and a magnificent view. Train Station Bijlmer is only 4 km away. The shower is in a glass cylinder column in the middle of the room. Fletcher hotel provides breakfast, lunch and dinner in its Skyrestaurant Pi restaurant which has a panoramic view over Amsterdam. Drinks can be enjoyed in the Skylounge Pi. Guests can make use of the fitness centre or relax on the terrace if permitted by weather. The 24-hour front desk offers service when needed. Amsterdam Schiphol International Airport, Amsterdam Arena and Amsterdam South Axis are all within a 10-minute drive away from Fletcher Hotel Amsterdam. The city centre is 15 minutes' drive away by car and the hotel offers a shuttle service to station Holendrecht at a surcharge. ... more less
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